We'll also work with you to support your membership base. Your dedicated account manager will support you with direct campaigns, data-driven customer insights, and innovative products to attract and retain members in your fund. Your employees are the heart of your business. So it makes sense to nurture and support them to be their best.
Part of that is ensuring that they have a safety net in place when things go wrong, with quality life insurance they can count on. As a small business owner, you handpick a team of people who share your vision and work hard to make it happen. So you want to attract and keep the right people, and support them should the unexpected happen.
Part of that is ensuring that they have a safety net in place when things go wrong, with quality life insurance they can count on. As a small business owner, you handpick a team of people who share your vision and work hard to make it happen. So you want to attract and keep the right people, and support them should the unexpected happen.
Services
Offering insurance solutions and guidance to help customers meet their goals and navigate life's twists and turns. Helping more Australians create a lifestyle they love - and providing help when they need it most. Read our latest helpful articles and industry insights to help you as we navigate life together.
MetLife Australia is a leading provider of life insurance, partnering with employers, super funds and financial advisers to help Australians protect the lifestyle they love - and providing help when they need it most. Backed by over 150 years of history and a strong global presence, we have the scale and experience to be a valued and trusted partner in business.
Our customers are at the centre of everything we do and we strive to provide excellent customer service for all queries and feedback. Simply leave us a few details and a member of our friendly customer experience team will be in touch within one business day. If you are deaf, or have a hearing or speech impairment you can use the National Relay Service to contact MetLife Australia.
Offering a variety of personal insurance products, tailored specifically to meet the unique needs of both individuals and businesses. Protect your loved ones Find peace of mind knowing if anything unexpected happened to you, your family will be protected financially. Secure your future Rest assured that if you were permanently injured or no longer unable to work, your financial future is safe.
Now even small businesses can enjoy the benefits of group life insurance - so you can protect and support the team you've worked so hard to build. Ensure your business attracts and retains the best and the brightest, with a quality life insurance solution that protects their future. You may be surprised to know that many superannuation funds have a built-in life insurance policy that provides this sort of cover.
Reviews (10)
Franziska Travnizek
Dec 24, 2021
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Natasha Miller
Jul 28, 2021
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Elizabeth Haynes
Jan 18, 2021
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The case manager I was given appeared to have no sympathy about being off work and having bills to pay . I have worked 49 years and was not well but tried to work one day a work at home , though some days were difficult . My case manager even though I sent my payslips , as soon as receiving them it still took some times up to and over two weeks to get the payment organised let alone paid . NOT helpful when you have accounts and bills to pay
Nick Mckay
Oct 22, 2020
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After an initial check I was sent the paperwork promptly for a claim but, due to an unexpected mental health episode(s) didn't ever get round to filling it out. Subsequently the people at met life look like they are going to meet my informal request on a claim, and after not being able to work in my trained position for years.
MetLife have obviously taken note of recent advice and decided to keep their customers a priority, after some bad publicity in the sector.
Thanks again guys, good to have some financial security in these uncertain times!!
10/10
MetLife have obviously taken note of recent advice and decided to keep their customers a priority, after some bad publicity in the sector.
Thanks again guys, good to have some financial security in these uncertain times!!
10/10
B. M.
Aug 14, 2020
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Had to make an income protection claim. A little initial confusion about payment date. Always paid on time. Phone call every month to check how I'm going. I never read the reviews prior to purchasing insurance and only when I had to claim. I was nervous as to whether I'd get paid due to other reviews, I have not had a problem. Monthly payments take some getting used to but otherwise can't fault. Been claiming since February.
Val Hudson
Jun 23, 2020
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I also would give a negative review if I could. I disclosed an existing heart condition and they asked for clarification, when I sent them through a brief medical history they questioned things on the report that were'nt even current medical conditions, like diabetes in pregancy over 30 years ago, or some tablets I took for 3 days. Their medical history consent form also allows them to distrubute your medical and private history including senitive material how ever they seem fit. Shocking breach of the privacy laws.
Balraj Singh
Jan 17, 2020
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Cheryl Ragatz
Jul 03, 2018
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Not happy after call to them this morning after telling her the bad reviews that I’m reading from the web she had politely told me that I needed to talk to a review officer that if I pulled out of my policy l don’t get anything back and that once I turned 60 the premium would go up she actually had a memory loss at how much even though she has worked there for 20 years what a waste of my time and money that I’m now canceling my policy!! Yes if there was a negative score it would be -20
Colin Maxwell
Nov 18, 2017
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Horrific experience and still more to go! No matter how much information they are given they always want more. I am supposed to be caring for my partner not arguing for what is rightfully hers. and needed by her. My partner has a Disability Support Pension, this has been granted by the Australian Government! The paper work has been supplied yet it is not enough - their "procedures" need to be carried out.What are the "procedures"? and why does this insurance company think its "procedures" are of more importance than those of the Australian Government!
Victoria Bernsen
Nov 21, 2016
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Horrific experience. Employer paid for family coverage that wasn't accepted anywhere. They totally screwed up all of our billing and now we're stuck with huge payments because they couldn't get their act together. They guaranteed payment to multiple providers that were not paid and we are on the hook for. I asked for a conversation and an itemized list of claims and payments to attempt to sort out issues and was promised this would be done, but 3 weeks later there is nothing.
