Our call centre agents create memorable customer experiences, building brand loyalty and uncovering sales opportunities. Forrest Marketing Group offers a full range of contact centre services across Australia including telemarketing, lead generation, appointment setting, inbound and outbound customer service, customer engagement and outsourced sales solutions.
Our customer service team create happy customers, who spend more, stay loyal and become brand advocates. Our B2B telemarketing services help businesses close more sales by connecting with their prospects and generating qualified sales leads. Our lead generation agents build valuable sales pipelines full of new prospects for your sales and marketing teams to nurture and convert.
Our customer service team create happy customers, who spend more, stay loyal and become brand advocates. Our B2B telemarketing services help businesses close more sales by connecting with their prospects and generating qualified sales leads. Our lead generation agents build valuable sales pipelines full of new prospects for your sales and marketing teams to nurture and convert.
Services
FMG is proud to represent some of Australia's best-known brands. Our Call Centre Agents are highly skilled and trained to promote your brand and uncover sales opportunities. Our professional team and proven sales approach have established us as the highest quality outsourced sales and call centre in Australia.
FMG provides inbound call centre and outbound call centre services to businesses across Australia. Our support services include Inbound Customer Services and Outbound Sales with Telemarketing, Lead Generation & Appointment Setting. We operate as support service on behalf of your sales & marketing teams for achieving your business goals.
Inbound Customer Service is more than just solving problems; it creates happy customers who spend more, stays loyal and become your best sales team. FMG is Australia's most trusted call centre providing inbound and outbound customer support services that deliver exceptional customer experiences.
We support customer service teams by providing a seamless, reliable and scalable customer support team to give you the extra resources when you need it most.Our Australian-based call centre agents are experts at building rapport and delivering exceptional customer experiences.
We support customer service teams by providing a seamless, reliable and scalable customer support team to give you the extra resources when you need it most.Our Australian-based call centre agents are experts at building rapport and delivering exceptional customer experiences.
FMG is Australia's leading telemarketing service provider, delivering B2B telemarketing services to help businesses achieve their targets. We support sales and marketing teams by promoting their brand, connecting with their prospects and generating sales leads. Our Australia-based team of telemarketing agents are experts at starting conversations, building rapport and finding new sales opportunities.
We help businesses achieve their sales and marketing targets by speaking with potential prospects and generating qualified sales leads. Our Australian-based team of call centre agents are experts at starting conversations, uncovering needs and overcoming objections. Every cold call is an opportunity to present your product or service and stimulate interest.
Reviews (10)
Kadi Jones
Feb 21, 2021
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We used FMG for a few months, and spent just over $31K. Some appointments were made, but definitely not enough to warrant that amount. There is no guarentee of results. There was also a lot of errors in terms of the appointments being made not meeting our criteria. Alot of time was spent on the phone handling the illegitimate appointments made.
They were quite willing to help and did try, but the money spent was not anywhere near worth what we received
They were quite willing to help and did try, but the money spent was not anywhere near worth what we received
Tim
Aug 01, 2020
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I worked for FMG for a number of months. I can truthfully say the support, team culture and daily training sets this company apart from the masses. An organised, energised and ultra professional business that go the extra mile in not only ensuring the sales agents have what they need in order to exceed client expecttaions but also treat each client as individuals. The tailored and bespoke services they provide are nothing short of exceptional.
In a nutshell my time at FMG has not only taught me a lot, they have also given me the opportunity to grow substantially within the industry,
Chris Justice
In a nutshell my time at FMG has not only taught me a lot, they have also given me the opportunity to grow substantially within the industry,
Chris Justice
Leah Hann
Jul 26, 2020
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Ole Bachmann
Dec 21, 2019
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Roy Cooke
Dec 17, 2019
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Christopher Chisman-Duffy
Aug 10, 2019
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Anne Byatt
Jul 05, 2019
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FMG are highly professional, approachable, agile, committed and deliver great results. They work with you like an extension of your business and get to understand your requirements and the customer value proposition incredibly quickly, their agents are masters at taking on board lots of information about your offerings and assimilating that into a meaningful lead generation conversation with a prospect. They are highly differentiated in the outbound cold calling market as the calibre of their workforce, their approach and their capability stands head and shoulders above the rest. If you want a
Stefan R. Mahler
Jun 18, 2019
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Iain Campbell
May 28, 2017
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Sara Bridges
Nov 26, 2016
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FMG have been an investment that has paid itself 3 times over in the past 12 months. I can not speak high enough about the team and the work environment I was introduced to. They welcomed myself and any of my colleagues to come in and listen to the calls they were making whenever we like. We were more than happy with their professionalism over the phone, a far cry from the typical call centres we have used in the past. The staff were almost all Australian and well spoken (not like my previous experience from a competitor in the area, where the majority of the staff were clearly travellers and there
