We use the latest Hi-Definition digital technology to help you select your perfect diamond. Our mission is to create beautiful, one-of-a-kind diamond engagement rings in settings perfectly handcrafted to the highest possible world-class standard. We believe having the best quality is a luxury everyone can afford.
Our committed team of non-commissioned experts is available pressure free advice via Phone, Live Chat, Email or Virtual Consultation to help you choose the perfect diamond and ring. Born in 1971 in Ballarat, Australia, Jamie Thomas is a 4th generation jeweller whose passion for art and drawing developed into designing jewellery as a teenager for his family business.
Our committed team of non-commissioned experts is available pressure free advice via Phone, Live Chat, Email or Virtual Consultation to help you choose the perfect diamond and ring. Born in 1971 in Ballarat, Australia, Jamie Thomas is a 4th generation jeweller whose passion for art and drawing developed into designing jewellery as a teenager for his family business.
Services
In line with the Australian Government's guidelines, we are delighted to welcome you back to our showrooms. The wellbeing and safety of our customers and team is our top priority, and so we have implemented precautionary measures such as physical distancing, frequent cleaning and disinfecting and a maximum number of customers in the showroom at any one time.
Make an appointment at one of our showrooms for a personal one-on-one experience to find the perfect piece of diamond jewellery you're looking for. Not only do we offer better prices than jewellery retailers, we provide multiple channels, ease of purchase and expert advice, no matter how you shop with us.
Diamond Exchange is home to a stunning collection of diamond engagement ring settings for you to choose from. From delicate claws and halos to more practical ring settings, choose the ideal style for your personality and lifestyle. The right ring setting for you depends on factors like taste, size, and lifestyle, so take that into account while browsing.
Buying an engagement ring can be nerve racking, but it can help to break it down step-by-step. If you're wondering how to measure their ring size without ruining the proposal surprise, consider using a ring that they wear on a ring finger and using our Diamond Exchange Ring Size Guide.
If you're wondering how to measure ring size without ruining the proposal surprise, consider taking a ring that they wear on a ring finger to a jeweller to determine size number or letter.But don't fret - rings are frequently resized after the proposal to ensure the fit is perfect. We alsooffer complimentary ring resizing.
If you're wondering how to measure ring size without ruining the proposal surprise, consider taking a ring that they wear on a ring finger to a jeweller to determine size number or letter.But don't fret - rings are frequently resized after the proposal to ensure the fit is perfect. We alsooffer complimentary ring resizing.
A solitaire engagement ring is a simple, bold statement to the world. It has become an iconic and undeniable symbol of engagement. Whether you're after a solitaire engagement ring in white gold, rose gold, yellow gold or platinum, Diamond Exchange has the unique engagement ring to excite you. Looking for the perfect diamond to complement your ring?
Reviews (10)
Michael C.
Jan 23, 2022
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Been here a few times for engagement and wedding rings. Staff are friendly and really know their stuff. Cannot speak highly enough of the attention to detail given to you as a customer here + prices are really good. Their product selection is perhaps less “customisable” than other places but personally we found this way better since weren’t overwhelmed in choices. The options that are available for rings are really nice.
Be sure to wait for Black Friday sales since they are an online store primarily even though their showrooms are really nice, they do have sales on sometimes.
Be sure to wait for Black Friday sales since they are an online store primarily even though their showrooms are really nice, they do have sales on sometimes.
Cary Thornton
Jan 05, 2022
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Sam Alexander
Dec 19, 2021
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Esther Siow from Diamond Exchange was fantastic I could not recommend her, or Diamond Exchanges service any more!
Fantastic right from the immediate first consult, and the experience post sale has been amazing as well.
Genuinely one of the great experiences I have ever had as a customer.
Thank you Esther!
Fantastic right from the immediate first consult, and the experience post sale has been amazing as well.
Genuinely one of the great experiences I have ever had as a customer.
Thank you Esther!
Ben Harley
Nov 23, 2021
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Lil Van Wyngaard
Sep 24, 2021
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Diamond Exchange were amazing to work with and I can’t recommend them highly enough! From the first enquiry message I sent on socials, to back and forth emails with Katherine as our appointment got moved due to lockdown, to our in person consultation and receiving the rings via courier, it was all so smooth. We’ve been married for 3 years and can finally afford proper rings so I’m really pleased with the end result: they’re stunning and fit like a glove. The whole process was so easy and I really appreciate how friendly, knowledgeable and flexible our customer service agent Katherine was
Som Num Na
Aug 16, 2021
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With 100 years of heritage and trained business leaders in the field on gemmology I purchased a lovely engagement ring. The added bonus of having personal contact for fittings was perfect and service was 100 % perfect.
Oh…we had our ring valued for insurance purposes and it came out at 50% more than we paid and the assessor commented “a fine piece”
Great experience
.
Oh…we had our ring valued for insurance purposes and it came out at 50% more than we paid and the assessor commented “a fine piece”
Great experience
.
Zinnia Cheng
Apr 11, 2021
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I couldn't be more happier to have bought my ring from Diamond Exchange. The staff there are very knownledgable about diamond, I felt like I have taken a gemology lesson after a consultation with them. I've been quite a few more places, but I am glad that I finally made the decision to buy my ring here. Laura has been so patient with all my questions, giving me a lot of options and advice. And the price is good too. I would highly recommend this place to my friends and relatives.
Luke Newman
Feb 16, 2021
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George Nethercott
Feb 14, 2021
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A flawless process from start to finish! I can't thank Melissa at Diamond Exchange enough for producing the most perfect ring to give to my fiance! Her guidance and knowledge of diamonds reassured me that I was in good hands. I would highly recommend anybody in search of the perfect ring to use Diamond Exchange! We will be returning for our wedding bands for sure!
Kate F.
Jul 30, 2019
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My husband handpicked my diamond and it was amazing. My perfect engagement ring and outstanding quality diamond. As the engagement was perfect, we decided to go back and purchase our wedding bands.
Amazing service was received when we went to pick our wedding bands. Champagne and even cleaned our rings. My husband got a custom made wedding band. High quality and very reasonable priced compared to other Jewellers. We travel interstate for our perfect rings. We highly recommend Diamond Exchange. We are super happy with our rings and can’t wait to get our next piece. Thank you to Winnie and Sarah
Amazing service was received when we went to pick our wedding bands. Champagne and even cleaned our rings. My husband got a custom made wedding band. High quality and very reasonable priced compared to other Jewellers. We travel interstate for our perfect rings. We highly recommend Diamond Exchange. We are super happy with our rings and can’t wait to get our next piece. Thank you to Winnie and Sarah