It's a necessary evil. IT should be driving your business forward, but instead you find yourself worrying about constant problems and missing out on the reliability you really need from your IT systems. How can you run your business and get on with your day-to-day tasks if constant IT problems are interrupting and slowing you down?
We keep a careful eye on your systems, picking up threats before they happen so you DON'T get interrupted. We're a team of close knit experts who get to know your business, your people and your systems inside out. We know band-aid solutions never work, that's why we're dedicated to finding & eliminating problems at the core.
We keep a careful eye on your systems, picking up threats before they happen so you DON'T get interrupted. We're a team of close knit experts who get to know your business, your people and your systems inside out. We know band-aid solutions never work, that's why we're dedicated to finding & eliminating problems at the core.
Services
Like so many businesses before us, Pronet was built on a small but passionate dream - a dream to bring high quality computer support to small and medium size businesses who were struggling to compete with big business back in 1995 - a dream to help other businesses realise their potential through technology.
All our services are underpinned by our 100% Service Level Guarantee, so the onus is on us to perform at our best and provide you with better service and support for a lower total cost. If we don't perform well, it's us who pays, not you! We don't have to worry about our IT systems. We come to work in the morning, we work hard during the week & we know those systems are going to work.
We uphold a strong track record helping companies maintain 99.9% system up-time, minimising IT headaches, and keeping IT operations running effectively and efficiently. This allows business owners, executives and team members to focus on core tasks - without worrying about IT performance. We are totally focused on helping people who are growing their business.
We've worked with all kinds of organisations & we understand how important it is to find the right solution to meet the right needs. Choose from our of our standard service plans or talk to us to tailor solution that meet your specific needs. Provides all the benefits of MONITOR plus software patching, system fine tuning & 15-minute Quick Fixes for maintenance issues detected.
Having years of experience, great knowledge and great technical people is paramount to every single IT company. But for any business that relies heavily on their IT, having solid & reliable response times is equally if not even more important. Impact - Company-wide impact, unable to perform mission critical business operations, with no workaround available.
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