Australian IT Group
Website
Australian IT Group
Based in Melbourne, we are experts in identifying and delivering flexible communications solutions that scale and adapt to your business demands, empowering your business to do more, faster and with less effort and cost. A small business IT support or managed service provider (MSP) is a company that remotely maintains a customer's IT infrastructure.

This sometimes includes user systems, typically on a proactive basis and under a subscription model. Australian IT Group is a provider of managed IT services in Melbourne. Small and medium-sized businesses are our typical MSP customers. Many smaller companies have limited in-house capabilities in this field, so they may view an MSP's offering as a way to obtain resources and expertise where needed.
Services
Having many years of market experience, we're qualified to meet your business needs from IT support, network support, server support right through to voice specialists, we have all your business IT needs covered. Over 2000 small to medium businesses Australia Wide have trusted Australian IT Group, we are all about the customer experience with our satisfaction rate at 98%.
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Everything you need in IT support is provided at a low fixed monthly amount that is predictable, reliable and guaranteed to work. Managed IT Support prevents downtime and improves the performance of your IT systems, significantly reducing your IT problems. With our guaranteed response times as a managed services client you will receive priority services so you know that when a problem occurs an expert computer technician will be working on it.
Australian IT Group Private WAN (Wide Area Network) service delivers a carrier-grade private MPLS (multi-protocol label switching) network for all of your remote sites. A private network gives your business the reliability (backed by 99.9% uptime SLAs), security (private network traffic never enters the public Internet), and performance to connect your remote sites back to the head office resources.
Australian IT Group bring you the latest unified solutions and technologies in the Australian market. Our Hosted Voice platform is a complete unified communications solution designed to allow your business to do more, be more efficient and achieve results quicker than ever before.

Built on the principal that today's businesses, and their customers, are more mobile, more tech savvy, and wish to communicate when and how they prefer, our Hosted Voice platform is built to suit your specific requirements.Lowering Costs - No longer do you need to buy and manage onsite PBX equipment which can often be hard to upgrade when new features or new users are required.
Reviews (1)
Bob Cotter
Bob Cotter
Oct 04, 2021
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Positive: Professionalism, Responsiveness
I have worked with Diego and Michael and found them to be one of if not the most professional organisation I have come across in this space. They have an outstanding commitment to customer service. I recommend Australian IT group highly.