National Grid Support Service
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National Grid Support Service
Georgie from South Hobart just received her first power bill and noticed a reduction of 88% from the same time last year. Adele from Berwick just had 19 panels installed and is expected to save 75% in the next 12 months. Michelle from Nambucca heads just received her first power bill and noticed a reduction of 70% from the same time last year.

Graham from Blackmans Bay just installed 5kW and is expected to save 70% in the next 12 months. Tara from midway point just received her power bill and noticed a reduction of 60% from the same time last year. We have pieced together a team of the best Solar Designers, Electricians and Operations specialists in Australia.
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The Australian solar industry is growing and has an increased requirement to service, update and upgrade home solar PV systems. NGSS is a leading solar panel installation company and solar battery supplier with safety and innovation at the forefront. NGSS continues to expand and support many Australians on their path to energy freedom.
This article is for those who have been considering solar but are yet to make the first move. It is also for those dead keen on solar but are still feeling cautious about embracing a new technology. And of course, this article is also for the solar convert, the enthusiast, and anyone ready to take the first steps and gear up with some solar knowledge.
New regulations around the safety of Solar PV systems came into place around the country in 2016. Micro Inverter systems avoid the need for high voltage DC cable runs, increasing safety for the homeowner. If a string inverter system was invented today it would probably be deemed illegal due to the need for a high voltage cable run through your home.
With three state offices handling their own unique environments, you can be sure that our customer support staff are prepared to respond to your enquiry with relevant and personalised information. Now is the time to gain freedom from your energy provider and produce your own energy for years to come.
Reviews (12)
Rowan Kasper
Rowan Kasper
Jan 24, 2022
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Got installed on time and job looks fantastic but 3 or 4 times solar has stoped sending back to the grid happens around the good weather they do not reply to emails or calls what a joke
Nathan Ayuba
Nathan Ayuba
Aug 31, 2021
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Chris Lidster
Chris Lidster
Jul 05, 2021
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Twice we have had appointments for an inspection/survey, both times they have failed to appear. It is now getting to the point I want to cancel. We were promised that the installation would be done within 6 weeks, 10 weeks later, no survey has been done.
Carla Khoo
Carla Khoo
Feb 22, 2021
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From the moment Sam from the NGSS team arrived, we felt we were in good hands. We spoke about our garden, our bees, our passion for sustainability and the reasons we wanted solar. Sam showed us all the technology that was available, we had a good chat about batteries too - we went through out bills and made sure we got the right size system for how we used energy. Everything was open, honest and informative. A few weeks later, once everything was ordered, the 12 Panel solar PV system (details in image) was installed on our home, and we were able to access the afternoon sun immediately!! The tradesmen
Craig Townsend
Craig Townsend
Dec 19, 2020
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NGSS contacted my wife, they were really keen to visit our home, talk to us and quote on a solar system. I have a low opinion of solar panel sales calls with so many unscrupulous dealers, my wife checked out their website and assured me they look legit. They texted a day before to confirm the appointment, we confirmed and were prepared for our 90 minute time slot. That time came and went, it was a no show, NGSS made no attempt to contact us and explain what happened. When I phoned and asked for an explanation, there was none.
*Thanks for the reply, I have sent an email with your companies confirmation
Brendan Gosney
Brendan Gosney
Dec 03, 2020
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Was given a quote we did tell the sale man at the start we wanted battery and the house was old and would need possibly need wire upgrade on the day of installation was told our wireing will need to upgraded and would be a extra 2500 on top of the quote I canceled the install we will look elsewhere
Lisa North
Lisa North
Sep 10, 2020
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We signed up Dec 2019 and six months later the install still hadn't happened. Communication with the installer here in Tassie and with head office was almost none existent. Ended up terminating the contract. Other family members had the installer turn up onsite without even telling them they were coming. Sorry but we can't recommend NGSS.
Stuart Willcock
Stuart Willcock
Feb 09, 2020
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Your rep was very informative and tradies on time and cleaned up after install
Bettina Prehn
Bettina Prehn
Jan 02, 2020
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Our experience with NGSS has been very good. The sales representative was not pushy but realistically explained the solar heating installation process and how it could help us. He took the time to explain all the details so that we understood. The guys who actually did the installation were very professional and turned up on the designated day.
We are waiting eagerly for our first electricity bill since having solar installed to see how much we have saved.
Glyn Matthews
Glyn Matthews
Aug 08, 2019
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Very pleased with the installation. We were able to see the savings on the inverter the moment it was switched on. The company were easy to deal with and quick responding to queries. Highly recommended to anyone looking at their first solar system.
Debbie Roeloffze
Debbie Roeloffze
Jul 02, 2019
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What a nice, competent & efficient team of people. Well done from the information sharing & quote through installation & follow up.
No hesitation in recommending these guys.
Thank you all.
Deb & Kath. Bagdad Tas.
Michael Fitzgerald
Michael Fitzgerald
Jun 02, 2017
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National Grid Support were fantastic. From the initial presentation, to per-installation and installation, they were exceptionally professional and polite. Still early days, but really happy with the service provided to date. Would happily recommend to family and friends. 10/10.