Pacific Security Group (PSG) is an Australian owned and operated company with offices located in Brisbane's Fortitude Valley and the Greater Springfield area. Since 2005 we have provided exceptional ongoing service and support to our customers. Our Grade A1 monitoring station is equipped with state-of-the-art technology and allows us to comfortably monitor sites throughout all of Australia for both alarm and camera events.
Well known and respected within the industry, our priority is to provide a high level of customer service and ongoing support before, during and after installation. Our Google Business 5-star reviews are a testament to our nature. Winners of the Australian Achievers Award in QLD 5 years in a row, our aim is to make your experience as comfortable and reassuring as possible.
Well known and respected within the industry, our priority is to provide a high level of customer service and ongoing support before, during and after installation. Our Google Business 5-star reviews are a testament to our nature. Winners of the Australian Achievers Award in QLD 5 years in a row, our aim is to make your experience as comfortable and reassuring as possible.
Services
Keeping your customers, employees and family safe is of the utmost importance to us. We have comprehensive experience in deploying and monitoring the latest technology to sites of all sizes, whether it be a commercial, industrial or residential. Our 15+ years of industry experience combined with highly trained technicians will ensure you have the most comprehensive solution to best suit your premise.
We offer a free onsite inspection to determine which system would best suit your site and your budget. We work across analogue, HDCVI, HDTVI, HDSDI and IP technologies. We can offer staged progress upgrades and new installations. All recorders come with remote viewing capabilities and cameras have various IP ratings to suit your needs.
Electronic security alarm systems are an essential crime prevention tool for protecting both your home and business. Pacific Security have access to all the market leading brands Integriti, Inception, Bosch, Reliance, Paradox and more. We can recommend the right equipment for your situation and ensure that it delivers reliable, trouble-free operation with our professional installation service.
Connecting your alarm to a Grade A1 monitored control room adds an extra dimension to your safety. With Coverage 24/7, 365 days a year, you can feel comfortable in knowing your site is being monitored. Let us take the guess work and unease out of an alarm event. We can send a patrolman on your behalf and/or call police for a confirmed break and enter.
We can provide a free on site assessment which will allow us to recommend best practice for your site. Our nightly patrol team can action a full perimeter drive by with spotlight or combine this with a complete walk through ensuring all doors, roller doors, fire exit doors & windows are locked.
During a patrol run if there is a major concern to report, key holders and/or police are called and a report with photographs is emailed to your account the next business working day.We also automatically email a weekly report showing patrol site attendance times each week for your tracking. Keeping your customers, employees and family safe is of the utmost importance to us.
During a patrol run if there is a major concern to report, key holders and/or police are called and a report with photographs is emailed to your account the next business working day.We also automatically email a weekly report showing patrol site attendance times each week for your tracking. Keeping your customers, employees and family safe is of the utmost importance to us.
Reviews (6)
Moey Al
Oct 12, 2021
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Pacific Security installed our CCTV and Alarm system in our Commercial premises. We feel safe knowing that our business has back to base monitoring and we can remote view into our cameras from anywhere and anytime we like.
The customer service and follow up support has been exceptional. Thanks again.
The customer service and follow up support has been exceptional. Thanks again.
Gary Jones
Aug 25, 2021
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As a new Resident Manager at a large lifestyle complex, I can highly recommend Pacific Security Group for planning & installation of CCTV systems in Body Corporate complexes.
Kylie and Andrew were very understanding of my lack of relevant knowledge of security systems and their consultative process not only helped me get up to speed but has resulted in a cost effective and technically elegant solution.
Andrew particularly went above and beyond with his extensive electrician experience to assist with many non-cctv systems I have in place that were presenting issues.
Post sales support has been
Kylie and Andrew were very understanding of my lack of relevant knowledge of security systems and their consultative process not only helped me get up to speed but has resulted in a cost effective and technically elegant solution.
Andrew particularly went above and beyond with his extensive electrician experience to assist with many non-cctv systems I have in place that were presenting issues.
Post sales support has been
Tang Songyuan
Jul 18, 2021
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Many thx to Kylie, Andrew & the team for helping our body corp complex by installing the cctv system. Andrew was very skillfull and promt throughout the quote and install process. The team helped us many times with after service questions. When we ran out of warranty he offered to talk us through on the phone with troubleshooting without charging any service fee. We strongly recommend PSG for CCTV service!
Ronald Pelino
Jul 12, 2021
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Just had our home alarm and cctv system installed by Pacific Security and would have no issue recommending them due to the ease dealing with them from initial contact to quote and installation. Andrew patiently answered questions on the two occasions he visited us when we requested for a quote and variation. Matt who completed the installation arrived on time was courteous, organised completed task within time frames and explained how to operate the systems and answered all questions I had. I have no doubt their after sales service will be just as good. And if not they certainly know I will be
Ken Broad
Jun 17, 2021
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Sue the receptionist that looked after me was very present, nothing was too much trouble, and quick with responses. When I got my 6 cameras installed they did such a good job and the system worked soo well that I got another 2 more a week later. I would definitely recommended Pacific Security Group to anyone who is looking for security cameras.
Pam O'Hare
Jun 19, 2020
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After a nearby attempted break-in, we went to Pacific Security for advice (as had many of our neighbours). Great customer service. They took time to understand our needs and to assess how best to protect our property. Our Hik vision CCTV security alarm system can be set easily from our phones, using a remote control, or the slimline and compact control panel installed on the wall. The Bosch Alarm and back to base monitoring provide extra peace of mind. Highly recommend Pacific Security if you want a security system tailored to your needs and budget.
