OneCloud IT Solutions
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OneCloud IT Solutions
OneCloud IT Solutions specialise in providing quality technical support and maintenance for all businesses. We primarily support clients throughout the Central Coast, however, we also help out businesses located in Sydney and Newcastle. Our clients range in size and complexity from single-site micro-businesses through to multi-site businesses employing more than 200 users Australia wide.

We leverage our professional skills and training with real-world experience to provide our clients with unparalleled IT support and services. At OneCloud IT Solutions we get to know you and your business personally. We operate as an extension of your team and we are passionate about finding a technology solution to help you grow and succeed.
Services
With over 20 years of experience in IT Managed Services, OneCloud IT Solution Director, Chris Benson loves helping clients build their business through technology and removing their IT load so they can concentrate on their business. When Chris isn't working on IT he enjoys hanging out with his family and friends, going to the beach, boating, wake boarding, snowboarding, hitting the gym and travelling.
Our Managed IT Services Plan gives businesses across the Central Coast access to comprehensive IT support and maintenance that would otherwise be unaffordable. Most importantly, we offer several different plans which we believe will suit all businesses. We understand that not all companies are the same in regards to their IT infrastructure, size and complexity as well as the supported hardware and software they use.
Now more than ever it is important not to overlook a disaster recovery solution and business continuity planning. If you neglect this you are risking serious extended downtime, major revenue loss, not to mention having to pay staff sitting around unable to work. When it comes to disaster, it's not a case of if, but when.
How many times have you spent hours researching and then finally bought something at the shops only to find out later is was the wrong version or the wrong hardware type? Don't let this happen to you. OneCloud IT Solutions can answer all your IT questions and equip your company with the correct technology.
With cyber crime increasing dramatically on a daily basis, businesses small and large need to protect themselves. Many companies are wide open to attack with low-end modems and firewalls as well as using free anti-virus. Sure the short term savings might be nice but you'll end up paying for it when infected computers fail and data and information is stolen.
Reviews (10)
Kelly Ferguson-Sprod
Kelly Ferguson-Sprod
Jan 21, 2022
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Have used one cloud now for over 2 years for our IT systems & now have recently added telephony system. The service is fantastic which is why we transferred our phones over to them as well. They are responsive & communicate well so we always know what’s happening when we have issues. Service times are very fast. Staff are helpful & friendly & knowledgeable & take the time to explain to those of us who aren’t so IT savvy. Prices are very competitive. Would highly recommend this company.
Laurel Kirby
Laurel Kirby
Nov 19, 2021
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Positive: Professionalism, Responsiveness
OneCloud IT Solutions always return calls for assistance promptly. Staff are always professional and pleasant and endeavour to assist our company so that we can carry on with our work as quickly as possible.
Claire Caplin
Claire Caplin
Nov 17, 2021
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OneCloud IT Solutions provide an outstanding level of IT support that is second to none. I've had dealings with many IT companies over the years, and while many are very good... these guys are exceptional. They are knowledgeable, professional and prompt. Every single member of their team is friendly, polite and respectful, all the time, every time. IT support requests are actioned and turned around super fast. Nothing is ever too much trouble, and if something ever goes pear shaped with our systems, they stick with it until it is resolved, with open communication along the way. If you are looking
Brad Parsons
Brad Parsons
Oct 25, 2021
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The team at OneCloud have been excellent, they've assisted our organisation with a cloud migration and their expertise and support throughout the project has been exceptional. They now manage our day to day support and they are always so efficient and friendly to deal with. Highly recommend.
Raul Braga
Raul Braga
Oct 15, 2021
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Positive: Professionalism, Quality, Responsiveness
I started working for a new company and OneCloud IT Solutions as is their IT support company for everything. They provide me with all hardware, software and consultancy and was a great experience. Every time I call them, they answer the phone very quickly and solve your problem in the spot. Really everything very professional.
Sharon Waters
Sharon Waters
Jun 09, 2021
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I highly recommend OneCloud IT Solutions. Damian and the team are a pleasure to work with. The IT support they provide is professional, effective, and prompt.
They have provided solutions across a range of IT issues, including Server installation, PC procurement and installation, cloud backup solutions, and a vast array of advice across IT and Internet issues.
Thank you to OneCloud IT Solutions for your continued IT support. 5 Stars!
Jarrad Kircher
Jarrad Kircher
Jun 09, 2021
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Excellent service. Recently signed up for a management contract for my small business including Server Management and VPN setup for multiple assets working off site.
Dealing with OneCloud was extremely easy, their staff are knowledgeable and their support desk is very responsive for anything from Desktop Support to Capital Procurement of new assets.
Myc Partners
Myc Partners
Jun 06, 2021
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If you run a business with staff, you need to talk to OneCloud IT Solutions. One Cloud is a locally owned & operated business like ourselves and this was important to us.
We have been with One Cloud since September 2020 and while this has been a short term business relationship, the peace of mind they have given us has been so valuable. Before OneCloud, we had IT issues daily, causing interruptions, feeling frustrated & uncertainty and now we have no IT issues at all. They are professional, polite & fast on their response.
Shane had conversations with us all finding out what we needed & what
Carl Molenaar
Carl Molenaar
Mar 27, 2021
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Positive: Professionalism, Quality, Responsiveness
The Team at OneCloud IT Solutions have been able to resolve my IT issues in a timely and professional manner. My services requirements were attended through remote access and telephone contact, I have the confidence they will continue to deliver on their service and keep me connected. Thank you.
North Construction
North Construction
Mar 12, 2021
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OneCloud has always been professional, reliable and trustworthy over the past seven years we have been a client. From the service desk to Damien and Chris, we have always managed to reach someone willing to assist, including at odd hours. They helped us as a fast-growing business by keeping our offices and sites running smoothly without disruption, even during challenging upgrades. Most notably was their contribution to our recent cloud-based solution update allowing our team and stakeholders to carry on business as usual during the process. On behalf of the North Construction & Building team,