Elm Residential Cleaning is a family owned and operated business, established in 2011 and growing at an impressive rate. The company was created with the intention to change the reputation of the cleaning industry and provide clients with a cleaning service that actually cleans. I was tired of using cleaning service that didn't care.
Sending in 'fly by night' contractors or those just out to 'make a quick buck'. I realized how much money I had been wasting every year and not really getting the results I needed. We developed Elm Cleaning with the intention to provide clients with a service that will genuinely care about their homes and their needs.
Sending in 'fly by night' contractors or those just out to 'make a quick buck'. I realized how much money I had been wasting every year and not really getting the results I needed. We developed Elm Cleaning with the intention to provide clients with a service that will genuinely care about their homes and their needs.
Services
Our professional home cleaning teams will take over and carry out all the cleaning chores around your home. We offer a personalized residential and commercial cleaning service tailored to the needs of each individual client. At Elm Cleaning we understand that every home and workspace are different, you need someone who is going to listen to your specific needs and requirements in order to provide you with an exceptional service.
Elm Cleaning has developed a systemized approach to cleaning, this exclusive system is only utilized by the professional cleaning teams of Elm. Having a systemized approach to cleaning ensures a more thorough and detailed result, it prevents cross-contamination and promotes a consistently high standard with every visit.
We have spoken a lot about high standards, premium services and quality cleaning but you may be asking yourself, how do we meet such high expectations? The answer, we don't just meet the high expectations, we exceed them using Quality Control. Not many cleaning companies take the time and spend their resources to employ a full time Quality Control Manager.
Looking after the health and wellbeing of your family is of the upmost importance to our team. We only use eco-friendly and biodegradable products, ensuring no harm comes to your household or the environment. These exclusive products have been trialed and tested to ensure there are no stains or damages caused to your home.
Cleaning is a part of life, but it doesn't need to consume your time. Let us take care of your home cleaning, that's what we do. Whether you need us on a weekly, fortnightly, tri weekly, monthly, or another basis that suits you, we are here to help. We offer regular preventative domestic cleaning to houses in the Bayside area.
Reviews (6)
Kylie Hopkins
Jun 25, 2021
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Updating my review as I was asked for more feedback which was already provided to the manager.
The first time using Elm my marble table was ruined as a citrus based cleaner was used on it and it took the polish off. They also forgot to clean my powder room, microwave and sink plugs were still dirty. They did send out another cleaner to fix the work that wasn't done which meant more time out of my work day that I needed to be home. Unfortunately the table was unable to be fixed with product so Elm reimbursed me for it to be repaired. For the amount of money you pay I expected a high level of service
The first time using Elm my marble table was ruined as a citrus based cleaner was used on it and it took the polish off. They also forgot to clean my powder room, microwave and sink plugs were still dirty. They did send out another cleaner to fix the work that wasn't done which meant more time out of my work day that I needed to be home. Unfortunately the table was unable to be fixed with product so Elm reimbursed me for it to be repaired. For the amount of money you pay I expected a high level of service
Julia Makin
May 09, 2021
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We have been using Elm since January of this year. Started off promising, however was informed that unfortunately as staff are unwell, there is no back up cleaner provided for our scheduled clean. As a business owner, I accept that staff illness is an unexpected issue and I appreciate this. However, any reputable business would have back up solutions to tackle this. When asked when the next cleaning service would be available, I was informed we would have to wait to the next clean. Apparently Elm do not have any back up cleaners to assist. I was surprised to find that they have no one who can assist
Sarina Pearson
Nov 20, 2020
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Positive: Professionalism, Quality, Responsiveness
We highly recommend Elm Cleaning! The team often go out of their way cleaning things I didn't even ask for and post lockdown this meant a lot! The extra care the girls take, their professionalism and friendly manner, will keep us as long term customers. Keep up the awesome work Sharni and team!
Services: Deep clean, Standard clean
We highly recommend Elm Cleaning! The team often go out of their way cleaning things I didn't even ask for and post lockdown this meant a lot! The extra care the girls take, their professionalism and friendly manner, will keep us as long term customers. Keep up the awesome work Sharni and team!
Services: Deep clean, Standard clean
Zoe Burrows
Nov 07, 2020
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Elm Cleaning Mentone -
Excellent customer service and very helpful.
They were in contact with me from start to finish and at the end of the phone for advice.
The price was reasonable and the job that was completed was excellent
If I need any work completed in the future, I will definitely be contacting Elm Cleaning Mentone.
Highly recommended.
Excellent customer service and very helpful.
They were in contact with me from start to finish and at the end of the phone for advice.
The price was reasonable and the job that was completed was excellent
If I need any work completed in the future, I will definitely be contacting Elm Cleaning Mentone.
Highly recommended.
Kim Tangey
Sep 17, 2019
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Donna Maher
Jun 01, 2019
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Positive: Punctuality, Quality, Responsiveness, Value
I’ve been using Elm Cleaning for about 9 years. The girls do an amazing job each time. Always done perfectly. They are extremely reliable and always accommodating when and if my clean day falls on a public holiday. I absolutely recommend Elm Cleaning in a heart beat if anyone is looking for a reputable company.
I’ve been using Elm Cleaning for about 9 years. The girls do an amazing job each time. Always done perfectly. They are extremely reliable and always accommodating when and if my clean day falls on a public holiday. I absolutely recommend Elm Cleaning in a heart beat if anyone is looking for a reputable company.
