Gem Garage Doors

After years of procrastination my wife convinced me to install a motor on our garage door. Had Gem install a Merlin Motor and am very happy with both the service provided by Gem's technicians and the motor. Highly recommended.

Don’t waste your time - they’re impenetrable. After I enquired of GEM about a new garage door they emailed me a quote. It had very little detail of what was to be supplied and I’ve called them three times over the last two weeks to clarify. Each time I’ve been told they “don’t have a technician available and I’ll have one call you back”, but I’m yet to receive a call. I’m yet to speak to any “technician” and most recently I was told the owner would call me, but that hasn’t happened either.

Called GEM GD and they were at my house in two hours. Rob and Shannon did a great job. Highly recommended.

Great work. Efficient and good value. Highly recommended. Dave and Andrew great team.

I wish all trades were as professional, efficient and friendly as GEM Garage Doors. Andrew and Shannon repaired my door (broken cable) and installed a new opener. Looks and works great! They were quick and clean - would definitely recommend them to anyone.

I chose GEM because of their Google reviews and I wasn't disappointed. When I asked the lady on the phone if they could send someone out to inspect my faulty door and explained the symptoms - she interrupted, telling me it may not need repair and might be fixable with some guidance over the phone (how good is that).
Shannon called 5 minutes later and deduced that, unfortunately, my door needed to be looked at. He came past on the way home at 5:30pm. Courteous and friendly - but the bringer of bad tides - while I knew my door's glory days were but a distant memory - I wasn't prepared for the diagnosis