Kim Bartlett Master Jewellers
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Kim Bartlett Master Jewellers
For those you love most, the gift of custom designed jewellery will be cherished for a lifetime and passed down through generations to come. Over the past four decades Bartlett Master Jewellers has helped customers to celebrate new life, new love, old friendships and important milestones with truly timeless, one-of-a-kind jewellery.

Recognised nationally for their industry-leading qualifications and achievements, father-son Master Jewellers Kim and Jay Bartlett work closely with customers to personally design, manufacture, restore and repair sophisticated items with absolute precision.
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Since 1974 Bartlett Master Jewellers has been the preferred choice for those seeking truly timeless, one-of-a-kind jewellery in the Townsville region. The family-owned business was founded on the principles that each item should reflect the individuality of each customer through classic bespoke design, world-class craftsmanship and an uncompromising approach towards customer service.
This Diamond Upgrade Policy only applies to diamond jewellery purchased from Bartlett Master Jewellers with a minimum carat weight of 0.30ct per stone. Would you like to discuss your requirements with one of our Master Jewellers? You are always welcome at our store - no appointment necessary - but this allows us to prepare for your visit.
Master Jeweller Kim Bartlett has been at the forefront of Australia's jewellery industry for more than 50 years. A classically trained designer and manufacturer, Kim has elevated the art form of custom-made jewellery in northern Australia, where thousands of families have time and again enlisted his specialised skills to create or restore their precious items and heirlooms.
Jay Bartlett has grown up as a student of Master Jewellery and was involved in the industry long before he joined Kim Bartlett Master Jewellers, and his father, in 1993. Jay's introduction to the industry began as a young child, looking over his father's shoulder, watching him design and manufacture pieces of jewellery for his valued customers.
Attention to detail second to none. Made the whole process of designing the perfect ring easy for my partner. Kim made us feel like we were his only customers and went above and beyond by coming in on his holidays to resize my ring. Excited for the wedding rings and to deal with this company again.
Reviews (9)
Meredith Glover
Meredith Glover
Nov 26, 2021
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Bartlett Master Jewellers are exactly that, absolute masters of their craft. To top it off they are a wonderful local family that provide superior customer service each and every time, I can't recommend them enough.
Kids Life
Kids Life
Nov 10, 2021
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The quality of Jay's jewellery is absolutely fantastic. Jay's after sales customer service has always been a pleasurable experience. I honestly and confidently recommend Bartlett Master Jewellers. Thankyou again Jay from both of us.
Kassandra Augustin
Kassandra Augustin
Nov 05, 2021
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Personal, friendly service and passionate about making beautiful masterpieces. My engagement and wedding rings remain in excellent condition 4 years on due to the continued service from Kim and Jay.
Jackie Mustard
Jackie Mustard
Sep 12, 2021
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Very friendly professional service. And beautiful, jewellery, l would highly recommend them to your designe your engagement, wedding rings or any other personal Jewellery .
Philip Sherriff
Philip Sherriff
Jul 27, 2021
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Great service from Kim and Jay. Jay even managed to get the correct ring size from pictures I had!!
My fiance loves her new engagement ring 💍💕 and we have just ordered our rings for the big day!!
Caroline Bourne
Caroline Bourne
Jul 20, 2021
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Our experience at Bartlett Master Jewellers was simply perfect. The staff are evidently experts in their craft. They are highly attentive to customer needs, kind and patient. They understand the importance of selecting, designing and making jewelry that is perfect in outcome and unique to each person. My eternity ring is a perfect fit, matches and enhances my wedding and engagement ring. The quality is excellent; and the staff professionalism is faultless. The timeliness from walking into the shop to receiving my ring was very reasonable. The price too was very reasonable. I highly recommend this
Terry Hocking
Terry Hocking
Apr 27, 2021
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Jay crafted my wife’s engagement ring and both of our wedding bands. He worked hard to create a ring my wife would be happy with and her split wedding band works perfectly with her engagement ring.
Jay has just made my wife’s eternity/10year wedding anniversary present and we are both so pleased and happy with the way it turned out. Again my wife knew what she wanted and he brought it to fruition.
We like that our rings are unique items that have been handcrafted by a local business who provide excellent customer service.
I have a feeling we will be working with Jay again.
Val Ruffle
Val Ruffle
Feb 12, 2021
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The Bartlett experience is so professional and personalized that it feels like I was talking to family. My thoughts on redesign were put into reality and I was extremely happy with the three final rings produced. Thank you so much Jay for yr care to detail on my precious family jewelry.
Brett West
Brett West
Oct 05, 2020
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We have had the best experience. Everything from start to finish was seamless and fun.
I walked in to look at engagement rings and 1 immediately grabbed my attention. The workmanship and quality was exquisite. After a little while we returned to have our wedding rings designed and made in-house to suit our own style.
Again the service was outstanding and the experience fun and exciting!
Thank you so much...
we’ll see you for 1 more 😀