Western General Body Works
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Western General Body Works
Western General Bodyworks Group operates 10 state of the art smash repair shops who are experts in their field, offering the latest repair technology. We will assist you with your claim process from lodging a claim with your insurance company to providing you with a replacement vehicle so you are not off the road.

We repair your car with 100% genuine parts to give you the peace of mind and getting you back on the road safer and sooner. Center is clean and professional looking, and staff are really friendly and look after you. If you've had an accident and weren't at fault you need to call these guys first!
Services
We are the accident repair experts with eleven modern repair facilities in Melbourne, Geelong and Gold Coast, New South Wales. We repair your car with 100% genuine parts to give you the peace of mind and getting you back on the road safer and sooner. When it comes to car accidents, the most important issue is to choose a repairer who can provide the best service in a reasonable time.
Yes, we do offer replacements vehicles for you to drive around while your vehicle is getting repaired. You will be driving a safe, well maintained and current model vehicle for the full duration of the repairs. Speak to one of our friendly staff to find out more about our vehicles. This is one of the most common questions we get asked and the quick answer is that most repairs take between 7-10 days.
With Western General Bodyworks quick quote feature, you can get an estimate right where you are - whether your vehicle is drivable or not. We'll then make a remote assessment of the damage and get in touch as soon as possible with an initial estimate, as well as the expected turnaround time on your repairs.
We are here to help you. Our towing services are available day or night. We pick up anywhere, anytime in the Western Suburbs and Geelong regions 24 hours a day, 7 Days a week. We tow all types of Vehicles and Motorcycles, from accidents to Salvage Tows and Emergency Breakdowns etc. Once you give us call, explain your situation and provide us with the following information.
Logistic Car Rentals has a fleet which consists of 100 modern, reliable vehicles to keep you on the road from hatchbacks, utes, to vans, rest assured we have a vehicle to suit everyone's needs. Your use of the replacement vehicle will be subject to the terms and conditions of the hire car agreement between you and Logistic Car Rentals.
Reviews (9)
Jyothi Dravid
Jyothi Dravid
Dec 25, 2021
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Excellent customer service by Robert Lulic. Great work in getting my car fixed in Mint condition. Highly recommend.
Nil ByMouth
Nil ByMouth
Jul 07, 2021
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For whatever reason they said my car was going to Maribyrnong but ended up in their Sunshine garage with manager Dan. It took 2 months to get my car back with constantly calling for updates and being told "it'll be finished soon, just finishing the paint'.
When it was ready, we had to collect it from Sunshine, Dan and his team had left next to zero petrol in the car. At home we had a look at the work and the panels were not put back evenly. The hinge that opens the boot was not connected. The panels all on the rear end had gaps between them. The underside was a mess and with heavy rain, the car
Ben Waldeck
Ben Waldeck
Apr 26, 2021
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Positive: Professionalism
I had a Woolworths insurance claim with Maxbutts on the Gold Coast. Mark Pescud and the team were fantastic. Mark explained the repair process in plain Engllish and took the time to update me with progress. The level of professionalism was exceptional and very much appreciated. Thank you.
Service: Body & Trim
Natalie Hodgson
Natalie Hodgson
Nov 24, 2020
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Not only did the team look after my car for literal months whilst I battled with insurance, when I finally picked up my car it was sparkling clean! Including the Keep Cup I had left in there when I first dropped it off. Shout outs to this team's professionalism, skill in communication and really incredible customer service. Communicative and understanding. Thank you again!
Emma Kendrick
Emma Kendrick
Nov 12, 2020
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Center is clean and professional looking, and staff are really friendly and look after you. If you've had an accident and weren't at fault you need to call these guys first! They looked after the whole thing to make sure me and my car were looked after - and that it wasn't done for the cheapest price by the other insurance company. My car was repaired to a perfect condition i'm so happy. Replacement car was a very helpful plus as well
Shane R.
Shane R.
Nov 01, 2020
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Could not have asked for a better service.
Ultra friendly and professional, the entire team ensured the experience was as simple as humanly possible, and were always willing and able to assist with any questions or requests that arose.
Would definitely reccomend.
Kim Tran
Kim Tran
Jun 06, 2020
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When it comes to car accidents, the most important issue is to choose a repairer who can provide the best service in a reasonable time. Western General Bodyworks is the best one I've ever had. Mr Robert Lulic, the manager, always welcomes and treats the customers like his family. My car was repaired in such a short period and back to its original condition, sparkling shine and clean inside out. Thank you Rob and all staff, you've done a wonderful job. Your centre is higly recommended to the public. Hien Pham
Olivia Anderson
Olivia Anderson
Jan 05, 2019
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Dear the WGBW team. I could not be happier with the repairs completed on my vehicle. As my car was only a few months old when I brought it to them, I was very anxious about the car not looking the same as new. However, all my expectations were exceeded. I was provided with a brand new hire car and my car was repaired in a mere 5 days. (I barely even needed the hire car with the repairs being so short!!!) Thank you very much Western General Bodyworks, you have amazed me with my car looking just as clean as it did when I bought it. I highly recommend to anyone who wants their car fixed quickly as
Jan Griffin
Jan Griffin
Jul 16, 2016
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Could not recommend these guys highly enough !!!
I have a matte paint car and was slightly nervous about the outcome of matching the paint but need not have worried. The finish was superb and you would never know that there had ever been any work done on the car.
Ray & staff were totally professional from the very start to the end of the job. They kept me informed every step of the way and also dealt with a rather unpleasant person who had created the damage in the first place.
Professional – friendly – great service and workmanship. Don’t think twice about using them!!