First Response Community Protection

I have a hand-full of gripes, and a mountain of compliments for this company. In summary, they care here from the very top with its founder Dave, to the entry staff. No matter the position or its responsibility there is a pride in how things are done.
Parking could be better from a visitors stand-point as the fleet is quite large and there's alot of employees.
The building itself is quite nice, updated inside and accommodating; quality hand sanitizer mounted or sitting at corners and entries throughout.

Positive: Professionalism
Grant did an excellent install. Amber is efficient, responsive, and available. Love my new phone app that manages both our home and office. Wish I would’ve purchased a camera for the door bell for our home.

I really like the folks at First Response. They provide great service and I just upgraded both the office and home to digital and have dropped the analog phone lines. Grant handled the install. He was professional, timely and a pleasure to work with. I highly recommend them for your security needs.

We've worked with First Response for many years, now, and they have always done a great job for us! Nice people to talk with, very reasonable rates, and now they can take care of our fire extinguishers, too! We highly recommend these folks.

We contacted First Response and spoke with Aaron after a fire department inspection of our property. We needed to replace all of our fire extinguishers and boxes. Within an hour, we had an email with the quote and were able to get it approved for delivery the following week! I could feel Aaron's desire to help via the email just in the way he kept me updated and seemed so upbeat and happy to ensure we had everything we needed in a timely manner. I have worked with Chip before during yearly extinguisher charges and he is just as friendly and helpful. Thank you!

We had a horrible experience with another company. Come to find out we had contracted with a third party who then contracts with a local company for the equipment and monitoring (we assume). The local company refused to drive an hour to install our new system that had been sitting in the box for three months. Finally after getting a ton of run around the company let us out of our contract. First Response was the first company we called. We really liked the idea that they do everything in house and that they were a local company. But we had our reservations since they were an hour away from us