Doctor Laptop is here to help. If your laptop or PC has crashed, overheating, virus infected, noisy, running slow or just not performing like it should, we can solve these and most other problems that your laptop or PC might suffer. Thanks for visiting www.doctorlaptop.com.au. This is the beginning of the end of all of your computing & IT problems.
Doctor Laptop is your one stop shop for all your laptop and computer problems, parts and accessories. Our expert technicians are highly skilled and certified professionals. We are well equipped to offer the best possible service for any make or model of laptop computer or home/office PC. We have extensive training and experience with all makes and models of laptops.
Doctor Laptop is your one stop shop for all your laptop and computer problems, parts and accessories. Our expert technicians are highly skilled and certified professionals. We are well equipped to offer the best possible service for any make or model of laptop computer or home/office PC. We have extensive training and experience with all makes and models of laptops.
Reviews (10)
James Youll
Oct 18, 2021
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Jazmin Ferrell
Aug 14, 2021
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Sent my laptop in to retrieve documents off the hard drive after I suspected I’d ruined my laptop from water damage. I got no phone call to say they had even finished with it, it was only after I called them asking about it that they told me that there was no chance of retrieving the documents. I picked up the laptop and still paid the fee, only to get home and give it a go myself and retrieve all documents successfully. Now I’m by no means a computer expert - It just doesn’t even seem like they tried?! Rip off and a waste of my time.
Ryan
May 24, 2021
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Daniel Ohm
Oct 11, 2020
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DON'T GO TO THIS GUY.
I went to get a new usb chip installed on my laptop and when i got my laptop back, it had been restored to factory settings.
the guy ran a system restore on my system after installing the new part. He didn't even contact me before he ran the system restore, he just did it without even asking. i lost almost everything.
I wish i never took it in to be repaired.
I ended up paying someone to destroy a large amount of the work that i had on my laptop.
Huge waste of money, i wish i did it myself. The old guy working here probably doesn't even realise the damage he's done.
I went to get a new usb chip installed on my laptop and when i got my laptop back, it had been restored to factory settings.
the guy ran a system restore on my system after installing the new part. He didn't even contact me before he ran the system restore, he just did it without even asking. i lost almost everything.
I wish i never took it in to be repaired.
I ended up paying someone to destroy a large amount of the work that i had on my laptop.
Huge waste of money, i wish i did it myself. The old guy working here probably doesn't even realise the damage he's done.
Stuart Durkin
May 31, 2020
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I have taken computers to this place before and they have been competently fixed . This time i took my wifes computer in and did not hear back from them even though they told me they would call me to tell me that it would be ready to pick up .
They told me that they had lost the computer and that they would call me back in a few days. They did not call me back . I had to call them and i was told that they we reorganising the shop and were unable to find the computer.
I ground my teeth a bit and ask them to call me when they have found it which they said would take a few days. They didn't. When
They told me that they had lost the computer and that they would call me back in a few days. They did not call me back . I had to call them and i was told that they we reorganising the shop and were unable to find the computer.
I ground my teeth a bit and ask them to call me when they have found it which they said would take a few days. They didn't. When
Cody Steel
Aug 20, 2019
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Natasha Mason
Aug 20, 2018
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I took my laptop to doctor laptop on 13th October this year with the ‘blue screen of death’ as they call it. I informed them that I would prefer to have the job done quickly as I needed my laptop urgently for uni work. The man at the desk when I took it there informed me it would be fixed by the Tuesday at $270, but said I could pay extra and they would try to repair it faster. It had gotten to the Tuesday and I had heard nothing so I called them up and was informed that they were ‘having some trouble’ with my laptop, and may have to contact HP directly.
On the Friday I called them back
On the Friday I called them back
Ian Bassett
Jun 18, 2018
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I took my laptop for repairs. It had stopped powering up. I came back to pick it up a few days later. My unit was returned dirty, but it appeared to be working in the store, so I was happy. The charge of $160 seemed a bit steep, but I was happy if it meant I wouldn't need to buy a new laptop. The first time I tried to use it, it still would not power up. After taking it back again, I was informed they couldn't fix it. No effort was made to offer even a partial refund. I have never felt so robbed by a business in my life. I run a small business myself and I understand that man hours are costly.
David Duval
Dec 26, 2016
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Very Very frustrating experience , waste of time, energy and money !!!! I had to buy a new laptop!
We asked for change our windows version, we supposed it wasn't a hard job...
our computer was absolutely slow so we decided to go from windows 10 to windows 7.
We bring them the computer and after 4 days our " computer was ready to pick"
but they didn t put Windows 7, in fact they re install the original windows 8 which was already with the computer... anyway they charged us for the wrong job, and worst we could have done the job ourself as widows8 was the originally system.... they install what
We asked for change our windows version, we supposed it wasn't a hard job...
our computer was absolutely slow so we decided to go from windows 10 to windows 7.
We bring them the computer and after 4 days our " computer was ready to pick"
but they didn t put Windows 7, in fact they re install the original windows 8 which was already with the computer... anyway they charged us for the wrong job, and worst we could have done the job ourself as widows8 was the originally system.... they install what
Jordanna Cassidy
Sep 25, 2016
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