Windsor Smith Shoes
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Windsor Smith Shoes
Windsor Smith has everything you need in a huge amount of styles, colours and array of sizes that will suit your every need and event! Our on-trend selection of shoes online is your go-to location to make your online shopping experience convenient and fun. In styles for both women and men, we have something to suit everybody, in luxurious materials that will have you coming back for more.

For a wide range of events and occasions, we have everything from your favourite everyday wear, to your head-turning dress shoes, to something a little more sophisticated for work. You can get sneakers, heels, platforms, sandals, mules, pumps, boots, booties, flats, pool slides, belts, socks, wallets, European collection, casual and dress boots and shoes, accessories and so much more.
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Established in 1946, as a Melbourne-based family-owned business, it quickly expanded to become Australia's No.1 brand of men's fashion footwear. With its growing popularity, Windsor Smith embarked on a new and highly successful venture in 2009, with their first-ever women's footwear range. Now stepping into the 3rd generation of this family business, we strive to create individual styles that are inspired by unique global trends.
Yep! You're in the right place! Check out our hottest and newest trends to hit online, that will having your looking ready to hit the pavement. We have shoes perfect for your on and off-duty looks. Get ready to turnheads and make a statement in our sky-high sneakers. Designed in Australia, shop our women's 'new in' high heels, sandals and boots online today!
Yes! You're in the right place! Check out our hottest and newest trends to hit online, that will having you ready for anything. Perfect for your casual or dressy looks, get ready to make a statement. Designed in Australia, shop our men's 'new in' shoes and boots online now! Shop the latest men's shoes online at Windsor Smith.
Looking for shoes that will stand out of the crowd? Turn heads? Be ready to strut your stuff at Windsor Smith. At Windsor Smith we focus on creating on-trend and statement footwear that will have you looking effortless and street style ready. With some of our designs standing the test of time and continuing to be our best sellers, we strive to create stylish shoes that are both bold and trending, to those that are minimalistic yet sleek.
Needing some serious inspo?! Our bestsellers are a great place to start! Find your new favourites bought by someone, just like you! Designed in Australia, your new shoes will give you serious street style appeal! Shop our women's best sellers online now! Are you looking for fabulous and trendy shoes to add to your collection?
Reviews (10)
Sylvia Maloney
Sylvia Maloney
Jan 11, 2022
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My daughter brought a pair of shoes from here and within not even 2 hrs of wearing them the shoe came off the base. Going in for an exchange/refund tomorrow but based off these reviews I doubt we'll get far.
Sallyyypappa
Sallyyypappa
Jan 11, 2022
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Amazing customer service. we bought 3 pairs of shoes the lady was so patient working 15 jan and so friendly. thanks 😊
Sandra C.
Sandra C.
Dec 23, 2021
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WORST COMPANY CUSTOMER SERVICE POLICY EVER!. If I could give ZERO Stars I would!
Returns Policy is SAME DAY (which is absolutely ridiculous). However, notwithstanding this, they are not even prepared to offer a Credit Note in lieu of a refund. I spoke to the Regional Manager (Maria) & what a waste of 5min of my life that was! Not helpful or even willing to find a solution to ensure a positive customer experience. As a Retail Manager of many years myself I understand all too well the challenges in working with customer expectations, but this rigid & ridiculous Policy is on a whole other level.
Susan Guirguis
Susan Guirguis
Nov 21, 2021
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Do not purchase from this store! Their return policy is atrocious. I purchased some shoes and when I received them they didn’t fit. I was told I had 24 hours to return for a refund by a girl at the pacific fair store. When I returned to the store at 10am the following day I was told I needed to have returned them within the same day. Nothing was resolved!
Eden Walter Razorback
Eden Walter Razorback
Oct 28, 2021
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Short version? Don't shop here as customer service is terrible. Long version? See below:
Let me regale you with a tale of dishonesty, heartbreak, and questionable business practices.
This tale begins when I foolishly decided to visit Windsor Smith, Pacific Fair to buy my fiancé a new pair of boots. I say foolish because any man who has bought the gift of clothing for a woman understands the risks involved with such an endeavour. It could be the wrong size, wrong colour, wrong style, or simply something she would never wear. Understanding this risk, I asked the shop girl, Taylor, about the returns
Meghan McAra
Meghan McAra
Feb 22, 2021
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Cant return products!!!! Only option you have is to switch for something els in store and you cant even get a store credit... alongside the fact you only have two weeks to do this! Absolutely ridiculous, I wasn't informed of this either at the point of sale which is so frustrating. Plus staff weren't helpful or even bothered that this was upsetting. Don't recommend.
Joshua Norrie
Joshua Norrie
Oct 02, 2020
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Great selection of Men's and Women's shoes. They had a fantastic Boxing day sale, 40% off!
So good, I brought four pairs of shoes.
The styles trend towards a mature customer, great business and formal shoe types.
The shoe sizes are in European sizing's, the staff can help you with the correct size.
Thank you.
Kimmy D.
Kimmy D.
Jul 15, 2020
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Such a clean, trendy and well presented store.
My partner and I have been hunting for the right shoes for quite sometime. Although Pac Fair has a huge selection of shoe stores, we went back to purchase at Windsor Smith not only because of their products but also for the lovely and genuine service we received.
A big thank you to the staff who helped my partner and I yesterday, you really went above and beyond. We will be returning again x
James Carson
James Carson
Jul 23, 2019
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Unfortunately my first experience with Windsor Smith Pac Fair wasn't great. I purchased some boots from the very friendly staff members, however I wasn't sure if the size was quite right. When I made these concerns, the staff member said that I can take them home, walk them around the house and bring them back if they don't. Fair enough, I was confident and took them with me.
I came to realise that the shoes were just a little too big to wear, I proceeded to bring the shoes back and the staff member checked with the manager to call me back to check all is ok to return for a different size.
To
Sally T.
Sally T.
Jul 14, 2018
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Windsor SmithĂ  make lovely shoes and boots. They are good quality and each season their range is fashionable, modern and timeless all at the same time. The Pacific Fair store is well set out and stocks different styles and colours that compliment any wardrobe. Their shoes are quite reasonably priced and they also have great sales, so you can pick up a bargain every now and then.