Rice Cafe

If you change your mind for any reason, simply return your goods to the store of purchase in showroom condition with proof of purchase within seven days for a no questions asked refund. If you find an item you purchased at a cheaper price in store within seven days of original purchase we will refund the difference.

Membership entitles you to Black Rice pricing saving you 20-50% off most items for two years. Feeling hungry? You will also receive 5% discount at Rice Cafes with your membership. Black Rice membership is at Rice Furniture's discretion and we reserve the right to cease communications without notice and cancel your membership.

After ordering online, you will receive an email confirmation from eWAY or PayPal containing your order details. We will normally confirm receipt of your order within a few minutes of ordering. We will attempt to dispatch your goods via courier or furniture delivery specialists within 3 working days; however if goods are unavailable delivery will take a little longer and we will make contact with you.

Rice Furniture gives you access to the following options: Zip Pay, Zip Money, Afterpay, Humm Little Things, Humm Big Things. Cancellations of a layby will incur a restocking fee of 20% of the total purchase value, which will be deducted from any monies paid. Any balance will be refunded.

If you wish to exchange for another product at the end of the layby term a restocking fee of 20% of the total purchase price will be charged for holding the items.1.5% per week of the total value of the order. If the term is exceeded due to stock not being available due to a shipment delay, the fee will not be charged.

Beware using supermarket polishes and waxes as they can contain high levels of silicon and petroleum distillate which can damage the surface. Put moisture back into your timber furniture every 3 to 6 months using the appropriate product for that surface such as furniture wax. Avoid placing hot or wet items directly on the surface as they can leave marks which are difficult to remove.