COPE Sensitive Freight is an Australian freight specialist that offers an end-to-end solution, with dedicated account and project management teams, clear communication, right-fit solutions and quality control at every stage of delivery. We are your trusted advisors for complex freight movements. Our attention to detail, level of care for the product and onsite experience delivered to your customers provides assurance that you're in safe hands.
Our team are licenced to perform high-risk work including dogging, rigging and working at heights. Our project managers have First Aid certificates and we have licences to store, transport and install specialised freight.
Our team are licenced to perform high-risk work including dogging, rigging and working at heights. Our project managers have First Aid certificates and we have licences to store, transport and install specialised freight.
Services
We do things a little differently around here, from our personalised approach and industry expertise, to our national footprint and project management skills. It's why we're Australia's first choice in advanced logistics and supply chain solutions. COPE Sensitive Freight was founded on the belief that sensitive freight needs a personal touch.
COPE Sensitive Freight has experience storing, transporting and installing printers and multi-functional devices for customers around Australia. We know what it takes to streamline your logistics and enhance efficiency in your organisation. We manage the complete lifecycle of your printers, from receipt of international shipping containers and detailed run-ups, to product repackaging and network installation.
As part of the oldest continually operating hotel group in Australia, COPE Sensitive Freight understands gaming machine storage and freight transport better than anyone. We move more than 100 gaming machines a day through our network, including relocations, returns and new machine deliveries. When it comes to highly-regulated industries like gaming, you need a sensitive freight carrier you can trust.
When it comes to moving high-value technical equipment, COPE Sensitive Freight is one of the most trusted and experienced logistics companies in Australia. We manage projects of all sizes, from one-off router replacements to large-scale end of lease asset returns with multiple sites and stakeholders.
COPE Sensitive Freight is the only sensitive freight carrier in Australia with the ability to deliver a healthcare logistics program with a national footprint and exceptional attention to detail. Our services cover the entire lifecycle of your products, from receipt and delivery of healthcare equipment to relocating products and securely destroying old equipment.
Reviews (10)
Young Kim
Dec 08, 2021
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Stephen Henderson
Oct 13, 2021
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Couldn't be more frustrated with both their customer service and delivery. 2 days in a row I've been told my package is onboard for delivery and will be delivered before 5:30pm, both days they have missed the delivery quoting "the delivery driver ran out of time". I was more then understanding the first time but for it to be onboard 2 days in a row and not be delivered is an absolute joke. Avoid this service at any cost as they are guaranteed to let you down. Buyer beware
Bill Wyman
Sep 13, 2021
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Highly recommend against using. We've been waiting days for a package; everything else gets delivered but these guys. Half the time they don't answer the phone. Today I literally waited +on the porch+ with the door open to make sure they don't miss us for the third (!) time. I called then at 2 p.m. to make sure it was coming, and then at 4:45 (!) .. and got told the driver had had an accident and it wasn't coming, which I would not have known if I hadn't called again.
Fiona Chen
Sep 09, 2021
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Vendors please do not use this company! I bought a piano off Mall Music, in which Roland fulfilled the order. Roland used COPE to deliver the piano. I originally called up Mall Music (not their fault) to ask where the package is at and they referred me to COPE to ask for a tracking number, stating that they were told it would be delivered on Friday. So on Friday I call COPE to confirm that it was going to be delivered on the day, they say "yes it's onboard for delivery, should be coming this afternoon before 5:30pm". I wait and wait and there was no call, no message, still wasn't given a tracking
Shazzam M.
Aug 22, 2021
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I would give no stars if it were up to me. Cope outsourced the delivery - so technically not directly their fault, that the driver left a valuable item that was meant to be inspected and accepted personally - i.e. it was NOT authorised to be left - on my door step. They were meant to call to organise a time to delivery - that never happened either. If the item had been stolen or damaged - then what?
Rondal Mcdondal'S. Secret Play Space
Aug 18, 2021
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Literally a joke. a 1 star rating is generous of me. there’s no tracking, no time of delivery and i was meant to receive it yesterday and nothing showed so i called them and they said it will be here today, nothing came so i called and they told me that there’s no drivers out today without even letting me know beforehand. they tell you that you need to be home all day so i’ve cancelled plans two days now and nothing.
Annabelle Baxter
Jul 27, 2021
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Peter S.
Jun 27, 2021
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Irsan Tedja
Jun 16, 2021
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I echo others' feedback here. Shops/vendors, please DO NOT use this delivery service!!! It's been a week since the item is dispatched from VIC to NSW and it still hasn’t been delivered. Customer Service is non-existent, online status is absolutely useless and not updated. They are destroying your reputation! DO NOT USE!
Joe Aussie Joey Y.
May 12, 2021
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Organised a large item to be delivered for Friday morning, they (delivery driver) called me 4 days before at Tuesday 3pm for delivery. I spoke to delivery driver that was Friday am delivery.
Friday, already organised a rental lift, and hired out couple of guys, expecting for delivery in the morning, driver finally calls back and said if he can deliver at 4pm. So wasted whole day, wasted money on hiring equipment and whole day labour, also have to organise a another day to complete job with more money wasted on it
Friday, already organised a rental lift, and hired out couple of guys, expecting for delivery in the morning, driver finally calls back and said if he can deliver at 4pm. So wasted whole day, wasted money on hiring equipment and whole day labour, also have to organise a another day to complete job with more money wasted on it
