A proudly independent business, AirRoad provides premium services in national road express, specialised transportation and third party logistics services. The value AirRoad delivers lies in our ability to tailor solutions that ensure your goods are consistently delivered in full, on time and undamaged.
We keep communication open and honest and our technology tools will keep you updated at every step. Due to our structure and size, we are able to form close partnerships where we define our success by your success. See how we ensure peace of mind and Deliver Certainty for leading multinationals in Australia.
We keep communication open and honest and our technology tools will keep you updated at every step. Due to our structure and size, we are able to form close partnerships where we define our success by your success. See how we ensure peace of mind and Deliver Certainty for leading multinationals in Australia.
Services
Our mission is to be the express transportation and logistics services provider of choice. We will achieve our mission by catering to the needs of each and every stakeholder of our business by:. Consistently meeting our published service standards and striving to always exceed the expectations of our customers.
Australia-wide express freight transport services for heavy, high-value and time-sensitive items that need to be delivered in full, on time and undamaged. Our meticulous attention to detail and modern fleet of vehicles ensure that your consignments are consistently delivered in full, on time and undamaged.
From 3PL warehousing and inventory control to express delivery to your end-customer, AirRoad has a range of quality services to meet your needs. Most warehouses are located on the same site as our depots, allowing clients to take advantage of savings in pickup transport costs. With a dedicated, expert team to service our 3PL clients, you receive a tailored, personalised service that makes doing business easy.
AirRoad Specialised provides a suite of value-added transport options to handle sensitive freight. We understand that not every delivery is routine and want our clients to have total peace of mind, knowing that we are able to manage their delivery from end to end. A leading specialist freight carrier, AirRoad Specialised does more than just deliver your sensitive goods in an express timeframe.
Reviews (10)
Dave-Oh
Dec 20, 2021
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Positive: Professionalism, Punctuality, Quality, Value
Just want to say "Thank you" to the delivery guy that delivered my stuff yesterday. He was polite, thoughtful and considerate, despite obviously being busy and having a lot of deliveries to make. Appreciate the work of delivery drivers and what they do.
Just want to say "Thank you" to the delivery guy that delivered my stuff yesterday. He was polite, thoughtful and considerate, despite obviously being busy and having a lot of deliveries to make. Appreciate the work of delivery drivers and what they do.
Dorrian Muddle
Sep 06, 2021
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Was quoted delivery for Tuesday. Called Wednesday and they advised it should have been delivered but would enquire and get back to me. They didn't. Called Thursday and got the same guy, who didn't acknowledge this was the second time he took this enquiry. Said he would make some enquiries and call back. Called Thursday afternoon and copped lip for calling so close to 5pm. Transferred me to another team member who would take my call, which just landed in voice mail
These clowns are holding 50k worth of equipment and don't even have the decency to call back on an enquiry.
These clowns are holding 50k worth of equipment and don't even have the decency to call back on an enquiry.
Rhys Rv
Aug 25, 2021
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Audio Addiction
Aug 08, 2021
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Richard Evans
Sep 19, 2020
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Following a careful & meticulous process marking items as fragile when using AirRoad, on 2 seperate occasions our goods were smashed to pieces. After making a reasonable claim we were advised that 'due to terms & conditions our goods are not covered', leaving us out of pocket both times. Shocking customer service, should be reported to consumer affairs. Will not use AirRoad ever again!
Jamie Gotse
Aug 20, 2020
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Positive: Professionalism
Very happy with the service using Air road, 2nd time i have used them and nothing but the best service !! would recommend them in a heartbeat.
Also would like to mention Maria at air road as she goes over and above and exceeded all my expectations in keeping me in the loop and updated along the way !
Very happy with the service using Air road, 2nd time i have used them and nothing but the best service !! would recommend them in a heartbeat.
Also would like to mention Maria at air road as she goes over and above and exceeded all my expectations in keeping me in the loop and updated along the way !
Synti
Jul 02, 2020
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Actual transit time more than double the estimate given. Also the online tracking details are very light unlike other couriers I’ve used where the whole history and exact location and activity is listed. My packages seemed to have sat at the same spot in a truck in the hot sun for 5 days after pickup. Won’t be using them again.
Van
Dec 17, 2019
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Though pricier than some of the other courier companies, their service and reliability are a lot better. I've used them for dozens of deliveries and haven't had a single customer complain about damaged goods. Calling their service line usually results in an actual person answering the call straightaway. No 20 minute wait time like some other courier companies.
Jo Blogs
Aug 15, 2019
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Chloe McGovern
Sep 28, 2018
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After reading horror stories and bad reviews for every other freight company, Air Road seemed too good to be true. Luckily, the entire process was absolutely perfect. Fast responses to email questions before booking, ETA over the phone on the day of pick up and then the driver called an hour before he made the delivery to ensure I was home. 200kg of personal items from Brisbane to Melbourne in 2 business days, for less than I paid for my excess luggage on the flight. Brilliant company, lovely drivers and couldn’t recommend highly enough.
