All couriers are experiencing extreme delays at the moment with the unprecedented of volumes going through their systems. Regrettably, Couriers Please and Fastway seem to be the ha. Thanks so kindly for your promptness on ordering another Bird of Paradise Wall Art hanging for me. I'm just so pleased with the first one, that I knew I had to have another one to form a pair & place on our brick wall on the other side of the front of the house.
Earth de Fleur Homewares is a Specialty Online Retailer of Homewares and Garden Decor. We were established in 2008 and offer a unique range of home decor including furniture, wall art including canvas prints, paintings, framed prints, metal wall art and lots more. Many of our products are not mass produced and are handmade using up cycled, recycled and natural organic materials.
Earth de Fleur Homewares is a Specialty Online Retailer of Homewares and Garden Decor. We were established in 2008 and offer a unique range of home decor including furniture, wall art including canvas prints, paintings, framed prints, metal wall art and lots more. Many of our products are not mass produced and are handmade using up cycled, recycled and natural organic materials.
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Earth de Fleur Homewares is a unique specialty online retailer of 'Nature Inspired' homewares, furniture, wall art, home decor, garden ornaments and sculptures. We believe the secret to a happy home is to fill it with all the things you love. Australians love to spend time outdoors and the flow between indoor and outdoor spaces should be natural.
Reviews (10)
Tricia Rielly
Nov 08, 2021
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I placed an order August 1st this year the website said it had stock. When I inquired about my orders delivery time Jamie told me she had to order it and delivery time would be in the 1st week of September. September came I emailed and rang and the delivery time change again. This was a present for my partner's 50 birthday in early October. So I was told again around the 22nd of October the shipment should arrive.after reading the reviews I didn't want to wait any longer so I cancelled my order and got a refund. I got my refund on October 27th and orded the same present that day with Cam and Deb
Daniel Guest
Oct 14, 2021
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Maxine Hollis
May 15, 2021
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For me this is the worst of the worst on Line Company I have had the displeasure of dealing with.
I only have myself to blame for not researching and reading the reviews first. I ordered 3 items 2 were advertised as in stock and would be dispatched in 2-3 days the other waiting arrival. They did not dispatch the items in stock and waited for the other to arrive. On receiving the goods one item had been advertised on their site as a set of 2 and I only received 1. Jamie claimed it was not a set of 2 and only 1. By this time they conveniently had no more in stock and the item was no longer shown
I only have myself to blame for not researching and reading the reviews first. I ordered 3 items 2 were advertised as in stock and would be dispatched in 2-3 days the other waiting arrival. They did not dispatch the items in stock and waited for the other to arrive. On receiving the goods one item had been advertised on their site as a set of 2 and I only received 1. Jamie claimed it was not a set of 2 and only 1. By this time they conveniently had no more in stock and the item was no longer shown
Karen O'Reilly-Briggs
Mar 15, 2021
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WARNING - deal with this company at your own risk. I bought a table setting on 6 Dec 2020 (approx $570) and by 6 March 2021 it had still not arrived even though the receipt said that it would be dispatched within three days. I tried to contact the company many times over this period and when they did bother to take my call they would make excuses and say that they would call back - but of course did not. I finally asked for my money back after 3 months of waiting and although they said they would give a refund they did not. I eventually had to raise the transaction dispute with my bank. If I could
Rotary Estoi Palace
Feb 05, 2021
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This company has a great website with some fantastic items but is let down badly by its customer service and clearly has taken no notice of all the bad reviews it gets. I was promised a refund on the 17th December for an item they couldn't deliver in time for Christmas. Since then I have sent another 7 emails which elicited a further 3 "promises" to make a refund which has finally arrived - 2 months after the first "promise"!
I think this is a real shame because if the company had simply done what it promised to do I would have placed further orders. As it is, there is no way I would risk dealing
I think this is a real shame because if the company had simply done what it promised to do I would have placed further orders. As it is, there is no way I would risk dealing
Carole Wilson
Dec 08, 2020
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I purchased two wall photo frames from this business on Tuesday and they arrived on Thursday. They are beautiful and were very well-packaged. All staff members that I dealt with were friendly, helpful and professional and I am very happy with my purchase. I definitely would not hestitate to buy from them again.
Derek Harper
Oct 18, 2020
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Cant believe these guys are still doing business and scamming people out of their money. By the looks of recent feedback, nothing has changed. I purchased an item for several hundreds of dollars in Sept 2014 and never saw the product. Many emails and many promises up till 2015 and no refund and no items and as they had hoped I gave up chasing it. Be warned!! When I eventually visit Queensland I will certainly be paying them a visit face to face.
Angie E.
Oct 16, 2020
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Placed an order for an item on the 6th that stated 2-3 day dispatch. 10 days later, heard nothing from them regarding my order. I had to chase them for my order status only to be told that it was on backorder and wouldn't be sent until at least the 15th of Jan. It was also admitted on the phone that they had forgotten to update their website.
I was given the option to think about a refund, and to contact them when I had decided. When I tried to call back the phone would be answered, then hung up.
I would really like my money back for a Xmas present I won't be able to give 😔
I was given the option to think about a refund, and to contact them when I had decided. When I tried to call back the phone would be answered, then hung up.
I would really like my money back for a Xmas present I won't be able to give 😔
M.-L. Keating
May 28, 2020
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I advise you to be careful using this store. I bought an item on 03 December, 2020 and was told it was in stock and had been sent. I requested information on the tracking order and was never given the information. I rang, was hung up on, have emailed numerous times. Told I would get a refund that didn't come either. Put in a complaint to Queensland Fair Trading and told them that. Had a refund within the hour. Ruined Christmas as the present never existed. One star rating is too high.
Bec Vaughan
Jan 03, 2017
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Not even worth a 1-star review...the absolute worst company to deal with. please don't buy from them!!! I purchased some items back at the beginning of June...three weeks went by & I hadn't had any kind of order update. Emailed to ask what was going on. No response. Called & left a voicemail...no response! For the next week I tried calling every day at various times - each time it went to voicemail - and left multiple messages. NO RESPONSE!!! Ended up going to my credit card provider and filing a complaint - they looked into the situation and ended up refunding the money themselves 6 weeks after
