At Westco we pride ourselves on providing outstanding customer service across all aspects of the dealership. Whether you are here to buy a new or used car, sell or trade, get a finance quote, have your car serviced or buy a spare part - our team is here to guide you throughout the entire process.
Westco Motors Cairns is a proud, award winning, multi-franchise locally family owned and operated Nissan, Mazda, Volkswagen, BMW and Used car dealership employing over a hundred local employees - all intent on providing a superior level of customer service as we have done for over the past 25 years.
Westco Motors Cairns is a proud, award winning, multi-franchise locally family owned and operated Nissan, Mazda, Volkswagen, BMW and Used car dealership employing over a hundred local employees - all intent on providing a superior level of customer service as we have done for over the past 25 years.
Services
Westco Motors Cairns was formed as part of the Barry Group of Companies, an initiation of David and Jean Barry. With transportation pioneers as their forbearers, David and Jean set about making history of their own by creating what can only be described as one of Cairns' most successful business enterprises.
We like to make it easy for you to book a service with Westco Motors - here's a quick guide on how to book your service. Westco Motors Cairns is your local family owned and operated Nissan, Mazda, Volkswagen, BMW Cars, BMW Motorbikes and Used Cars Cairns dealership. We are a team of over 100 locals who've served the Far North for over 25 years.
With the next generation Mazda2 and Mazda3; the exceptional Mazda 6, the stylish CX5, the ever-tough Mazda BT50 and more - Westco Mazda offer a comprehensive range of New Cars for Sale in Cairns. Nissan have a great range of vehicles to showcase - From the exciting Juke to the sporty 370Z, head to Westco Nissan.
If you are looking for a great deal on a New or Demonstrator Mazda Vehicle, look no further then Westco Mazda. At Westco Mazda we are committed to providing superior service and quality to all our customers. Whether it's your first Mazda or your next, you will experience a commitment to quality and excellence from the first time you contact us until the next.
Westco BMW is Far North Queensland's leading prestige automotive dealer, with a commitment to providing first-class service to all our customers. Whether it's your first BMW or your next, you will experience a commitment to quality and excellence from the first time you contact us until the next. Our passion for our product is un-rivalled as is our professionalism and attention to detail.
Reviews (10)
Raelene Davies
Dec 23, 2020
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I bought a used car from here in February 2020 after the massive hailstorm in Canberra. Josh was an excellent salesperson and Karlee was fantastic. I never expected to buy a car sight unseen but there very few used or new cars available in Canberra and surrounds after 32000+ vehicles were written off in the hailstorm. Josh sent me through a video of the car, arranged the forms, tinting of the car before it left Cairns and the freighting to Canberra. Josh and Karlee made the purchasing of a vehicle that was 2,500 km away, very easy. I highly recommend purchasing from Westco if you see a vehicle
James Quinnell
Nov 29, 2020
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Benjamin Raleigh
Jul 25, 2020
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I have dealt with the Parts Department countless times and I am always happy with them, as for the Service & Recall Department i cannot say the same. Today I had my work car booked in for half a day to carry out a recall Amendment on a BT50 (they called me to arrange this), upon arrival i was told my work car was not booked in and that it also needed another recall repaired that had already been rectified a few years ago. I have now lost half a day of valuable business time and income and my work car has not been seen to as Westco Mazda Cairns has not kept Proper Records. Very Unhappy.
Glen Fairchild
Jul 22, 2020
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T. Fox
Jul 19, 2020
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I purchased a second hand Ford Ranger from westco about a year ago. The service was great up until they got the money for the deposit, after that it was almost impossible to get an answer from them, even a simple update via text, the sales people were rude and I now believe were not totally honest. I was going to let it go until recently called to check some information on the car I purchased and never heard back. I will never buy from them again, worst service I have received when buying anything.
Robert Sinclair
Nov 05, 2019
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We purchased a new Mazda CX5 from Westco Mazda Cairns on Monday 21st October and requested front parking sensor to be installed as part of our new car purchase, we also wanted window tinting on the car.
We had to continually contact Westco Mazda Cairns, in regard to getting a quote for window tinting and paint protection. After 3 days we finally received a call from Victoria, the after sales person. we felt that this after sales service was extremely poor given the time it took to return our calls.
After picking up our new Mazda CX 5 on the Friday afternoon we drove home only to discover that
We had to continually contact Westco Mazda Cairns, in regard to getting a quote for window tinting and paint protection. After 3 days we finally received a call from Victoria, the after sales person. we felt that this after sales service was extremely poor given the time it took to return our calls.
After picking up our new Mazda CX 5 on the Friday afternoon we drove home only to discover that
Mark Leibie
Aug 30, 2019
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They get the 1 star for the period before they got my money, after that a big ZERO. First new car for us and it was delivered with a big dirty mark on drivers seat back rest, an oily plastic bag shoved in under the drivers seat and a very important software upgrade not done that caused the car to stop after we did just 5km. Spoke to the manager there (Scott) who said he would get back to me...never did, numerous emails, no reply, heard nothing from them. Have taken car to Mackay Mazda who have been very helpful, I suggest if you're buying a new car try them instead...or anyone else
Ashleigh Ronzio-Martin
Jun 04, 2019
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If I could give them a 0 I would. Take no responsibility for damage done to my car during a service. Had two other places look at my car in agreeance damage was done by Westco Nissan. Tried to charge me almost $500 to replace the parts. Asked for proof it wasn’t them and it took 4 days to be emailed a soggy excuse after going back in and asking for it twice. Extremely poor
Ian
Sep 19, 2017
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Having had some issues in the past with late pick up of vehicle not being ready I must say that my experience today was perfect. The service guy Alex dealt with me in a professional and friendly manner then Dave drove me to do some shopping while I waited for the vehicle to be ready. I then got a call to say it was ready early picked back up and job all done in less than the estimated time. A big thank you and well done for a smooth professional experience.
Shaneen Murray
May 27, 2017
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Absolutely appalling service. Too many services packed into one day, clearly not enough staff to manage the workload. Always kept waiting for courtesy buses and then my car is never ready when requested to be picked up (this is never earlier than 4pm).
We pay so much for a new vehicle, then aren't looked after by the service department. Prices are ridiculous for anyone to be able to afford. Disgusting that vehicles are being designed to ensure customers return to the dealership for their servicing due to the software in the cars.
I've had more than a few frustrating experiences with the service
We pay so much for a new vehicle, then aren't looked after by the service department. Prices are ridiculous for anyone to be able to afford. Disgusting that vehicles are being designed to ensure customers return to the dealership for their servicing due to the software in the cars.
I've had more than a few frustrating experiences with the service