Strategic Directions
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Strategic Directions
The Customer Relationship Management (CRM) tool is the system that enables a council to manage all these communications (senses) both outwardly and inwardly, and almost all staff will have a touch point at some level. Integration is also a key lifeblood for any CRM with links required to many other Council solutions including the asset management, rating, regulatory, document management, financials, and spatial systems.

Helping you improve your operational efficiency, maximising the return on your Digital Investments. Delivered in a mentoring, collaborative and educative approach with an engagement level to enhance your business culture and strategic success. Often a complex decision that involves thinking about your data, applications and levels of risk, a good Cloud Strategy takes the emotion.
Services
The sole focus of the Strategic Directions Group is to help Clients align their ICT Strategies with the business, improve operational efficiency, and maximise the return on their ICT investment. Since commencement of operations in 2003, the Company has developed an excellent reputation and a growing base of major clients.
Strategic Directions ICT Strategy delivers operational efficiency and maximises the return on your ICT investments. Shifting your business or operations into top gear and unlocking the potential of digital technology requires change managed by right sized methodologies and frameworks. Understanding the skill level of your staff is vital when it comes to your current systems and future roadmap.
The sole focus of the Strategic Directions Group is to help Our Clients align their ICT Strategies with the business, improve operational efficiency, and maximise the return on their ICT investment. Since its commencement of operations in 2003, Strategic Directions has developed an excellent reputation working with all levels of Government and Private Industries on various specialised ICT projects.
Delivered in a mentoring, collaborative and educative approach with an engagement level to enhance your business culture and strategic success. Often a complex decision that involves thinking about your data, applications and levels of risk, a good Cloud Strategy takes the emotion. Appropriate levels of ICT governance and transparency to determine the value that is created from implementing your IT investments is what we do.
Delivering you the building blocks and setting your priorities aligned with your strategic objectives. Delivered in a mentoring, collaborative and educative approach with an engagement level to enhance your business culture and strategic success is what we do. And we like doing it.

We develop a blueprint that supports your business strategy and operations as we work alongside your business leaders and staff through a 360° business engagement process, in order to scale ICT in line with business priorities.ICT Service options evaluated for suitability (on-premises, cloud, managed and hybrid solutions).
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