The Sewing Machine Doctor
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The Sewing Machine Doctor
We are following government restrictions and advice and always have the health and safety of our staff and customers in mind. Please stay safe and practice social distancing and look out for yourself and others. If you have any questions please do not hesitate to contact us. At The Sewing Machine Doctor, we've worked on all makes and models of sewing, embroidery and cover stitch machines, including some stunning vintage machines.

Our owner, Stephen, is a qualified Husqvarna Viking Master Service Technician. He also has a Restricted Electrical Licence and other certifications. So, you'll be speaking to one of the best when you call for advice or a quote. Did you know you should have your sewing, embroidery or quilting machine or overlocker serviced at least once a year?
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When it comes to mastering the ins and outs of sewing machines, Stephen goes above and beyond to develop his skills. It all started in 1984 when he worked for a Singer service and repair agency in Wellington, New Zealand. During the next few years, he subcontracted for Janome, Baby Lock and Brother International, before moving to Brisbane in 1998.
The Sewing Machine Doctor is an independent servicing and repair centre for all major brands of sewing, embroidery and quilting machines and overlockers. Our lead technician, Stephen Potts, is a fully qualified Husqvarna and Viking Service Technician, and has worked with all makes and models of machines.
Established in 2001, Stephen Potts is your sewing machine doctor! Servicing clients throughout Gympie and surrounds, Stephen is a fully qualified Husqvarna Viking Master Service Technician. In 2005, he gained his Restricted Electrical Licence and has also completed a number of other local training courses to further his skills.
Got a faulty sewing machine? Bring it in to The Sewing Machine Doctor! Operating since 2001, our fully qualified Husqvarna Viking Master Service Technician, Stephen Potts, completes all machine repairs and maintenance work. Stephen also gained his Restricted Electrical Licence in 2005, and has built a strong reputation for his skills, workmanship and industry knowledge.
Want to know how a sewing machine service works? Maybe you need advice on how to look after your machine in between maintenance services from our team. We answer the most frequently asked questions! Our team service clients in Gympie and the Sunshine Coast. Be sure to check out our blog page for more information on caring for your sewing machine or overlocker.
Reviews (4)
Alana Middleton
Alana Middleton
Jul 23, 2020
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Stephen is one of the easiest people to deal with, has fixed a lot of my machines and they always come home in amazing working order from ceased or literally worn out!
Helen Kelly
Helen Kelly
Aug 14, 2018
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5 stars. I've battled with my old sewing machine for years. I finally took it in for a service and it's running like new reasonably priced, ready on time and brilliant after care advice. Can't recommend highly enough.
Jenny Watson
Jenny Watson
Sep 26, 2017
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Quickly repaired my overlocker after it was estimated to take 5 weeks, it only took a week. He seems to love what he does and knows his stuff. Only quibble would be that he would not apply the 12.5% seniors discount at payment stating that we had to ask for the discount up front. I will be using the Sewing Machine Doctor again. Recommend.
Clementine Pain
Clementine Pain
Aug 23, 2017
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New to the sewing world, I bought my machine second hand (elna lotus) and I was sent to Stephen for a service and to tell me what was not functioning and he did an amazing job in the explanation about what was the problem and how he repaired it. Amazing service and great work!! Thank you Stephen, I will definitely recommend you! Okay, I am off to my new curtains...