Newcastle Toyota

The worst service department. Asked to rotate tyres during service was told it was part of the service but yet they still didn’t do it. Take your Toyota to Maitland Toyota if it needs servicing. They actually care about there customers.

This organisation is so good. I just had a small problem with the car and they fixed it straight away. Well done guys.

We visited Newcastle Toyota as they actually a Prado demonstrator to look and test drive when other closer dealers didn't. It was a relaxing experience with no pressure at all. 100% recommend.

Shout out to Marne and the service team! Always attentive, friendly & explain any issue. Thank you for great customer service!

My partner and I visited Mazda, Nissan, Isuzu and Toyota today our goal was to find out about extra cab utes for towing and travelling. Toyota was by far the best one stop shop for our initial research we were able to test drive, quickly discern between models with the giant touch screen, and a get a detailed estimate on finance. Shaun and Sean were informative, relaxed and friendly we had our hearts set on another car before visiting and without being pushy the information we were given has changed our mind.

Recently had to leave my car for over a week to have a faulty paint job redone. Inetialy took the car down to be gone over with a fine tooth comb to make sure all faulty area were covered. Was then submitted to Toyota who deemed it was thier responsibility so booked the car in to coinside with my trip to John Hunter Hospital. Bob from the service department was terrific & fitted in with our plans especialy as we lived over 2 hours away. He arranged a curtesy car for us for the week or so they needed to work on my car. Due to work commitments could not pick it up when finished . Was assured no problem

After being a corporate customer for over ten years, this morning I dropped off a vehicle for a service and was spoken down to by service manager Robert Love. No way to treat customers at all. We will no longer have our fleet serviced by Newcastle Toyota.

I have purchased a number of vehicles for work and private use over the last 20 years. Richard, Selwan and team have been amazing from deposit to delivery. Was offered very competitive finance and will be back for sure. Thanks team .

Fantastic service! Thought we has missed out on the new Camry V6 but Matthew managed to get us one of the last! Love Camry!!!

Newcastle Toyota done the worst service for their customers. When I was driving on my way home after got car service in newcastle Toyota, I smelled engine oil from aircon ,then I stopped car and opened engine cover, engine oil leaked everywhere…photos took after that, this is what they done to respond to our trust!!!