Smart Home Communications
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Looking for something else? Contact us here Are you a ISP or company looking for a local based partner? We are one of Melbourne's leading internet, data & phone repair specialists, Over 10 Years experience. Covering all areas of Melbourne and the outer regions.

Phone cabling, internet cabling, cat6 data cabling & even the NBN, within Australia requires a licensed technician to perform installation or maintenance on residential and commercial structures.So if you've just got that NBN connected or need a repair / require an extra phone point installed, you'll still need a registered approved cabler to install and terminate your cabling.
Services
Do you need a new phone line, additional points or need a point moved to another location? A Mode 3 socket is used to connect an alarm system or a personal medical device to the phone line for monitoring purposes. Smart Home Communications is a leading telecommunications and home network specialist servicing all areas from Melbourne to the outer eastern suburbs, south east, northern suburbs and Mornington Peninsula.
If you require a lead in cable to your house, we can provide an underground or an overhead connection. An underground connection requires a Telstra 23mm Lead in Conduit from the pit to the house prior to connection. If you don't have any underground conduit we can arrange a site visit for civil engineering.
This service is when your ISP connects your internet to side A of the MDF but doesn't connect side B. It's common for ISP's to not connect to side B as sometimes customer lines aren't tagged so there is no way to identify your unit or apartment. This service is the same process as MDF Jumpering, an IDF is an intermediary point of connection between the MDF & your socket(s).
The National Broadband Network (NBN) is an Australia-wide project funded by the Federal Government to provide all homes and businesses with a fast, reliable connection to the internet. The NBN is designed to 'future-proof' Australian homes and businesses by replacing older, dated infrastructure with new, supercharged connections.
You may have heard NBN installing their equipment and devices in locations that are inadequate or don't suit your lifestyle? It's true, most of the time NBN technicians will just install their equipment and devices wherever is easiest for them. They will come up with some story as to why they can't install their equipment and devices where you want them.
Reviews (10)
Aaron Smith
Aaron Smith
Jan 18, 2022
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Positive: Professionalism, Quality, Responsiveness, Value
Matt was fantastic! I lost my internet connection and needed it the next day for work. Called Matt, he was fantastic on the phone, and he got to me as soon as he could on the day! Managed to help us before we went out and bought another expensive router! Brilliant honest and friendly service.
Numbyporse
Numbyporse
Dec 21, 2021
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You couldn't get anyone better than Matt and his team to fix your problems. Professionalism of the highest order and absolute class workmanship. They runs rings around NBN technicians (who were of zero help) and they can fault find and repair anything no matter how difficult the situation. Amazing knowledge and skill to detect and repair any phone and/or internet problem.
Alan Michels
Alan Michels
Jul 09, 2021
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Matt and his team are absolute pros. Prompt, knowledgable, and they do a great job. Even when the job presents a challenge, they find a way to get it done, while also respecting the cosmetics of the house (minimal cables exposed etc) and they tidy up nicely afterwards. Worked with them twice now, to extend hardwired internet to different parts of my house, and both times they smashed it, 10/10 and the fee is very reasonable.
Rachel Maclean
Rachel Maclean
Jun 27, 2021
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Really helpful, did a great job reattaching the telecommunications cable to the house which came off in the recent storm. Secured it and changed the location so now it can be easily reached rather than climbing up a ladder. Prompt and professional. Very happy with the service.
Jake Codey
Jake Codey
Oct 04, 2020
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GREAT SERVICE! i called on a Monday with issues with my line coming in from the street and Matt was out by Wednesday afternoon and fixed it on the day. So happy with the service, would highly recommend if you are looking to even add points or move your router/modem to use this service.
Amanda Kool
Amanda Kool
Aug 06, 2020
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Matt gets an essay because Matt deserves an essay. If I could give him ten stars, I would. Not only did he turn up in the pouring rain to initially assess the problem, but he then returned a day later to fix it in one night, when two nbn technicians - on previous, separate visits - couldn't (oh they said they fixed it, but did not).
I was without internet for days and work in telehealth. I gave up on my service provider. Matt showed up, and completely replaced the faulty lead-in cable to the house, navigating through a bog and obstructing trees. It was getting dark, but he then re-cabled to the
Nite Owl
Nite Owl
Aug 05, 2020
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Matt was amazing....I had constant problems for months with new NBN set-up & connections even after NBN Technicians visited twice!!! ...plus I had a confusing & messy switchboard w cables all over the place...In came Matt & like Magic & in no-time sorted & tidied up & minimised my switchboard removing all the old uneccessary cables & adding wifi extenders thru the house that I didnt know i needed....ALL FIXED, RUNNING FAST & NO DROPOUTS!!!!
Bradley Cracknell
Bradley Cracknell
Jul 26, 2020
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Excellent service, arrived on time, show Matt what we wanted, he suggested something else and now works perfectly. Moving one router to another area and now have two wifi in the house and all area are now covered.
Thank you again for your service. Will call upon if needed, for anything else to be done to the house.
Highly recommended. A +++
Eric
Eric
May 31, 2020
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I have been having issue since moving to the new house with my NBN FTTP. The NBN box outside the house was installed in the inconvenient location and resulted in us not able to install the NBN NTD inside the house to get the internet connection. Matt came over to assess the issue. He recommended the ideal solution and gave us the quote. One week later we got it all sorted out. Matt is very professional and dedicated technician with NBN knowledge far surpassing even the NBN employed technician. He would only give you the best solution which is based on his experience on the field. Thanks to him
Lee Chambers
Lee Chambers
Sep 30, 2019
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Matt done a great job at very short notice (less than 4 hours from first call), he explained the work and just got on with the job, installing 2 new antenna points. Works great and was completed quickly and smoothly.
Highly recommended.