Pure Water Systems
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Pure Water Systems
Our premium range of 3-in-1 mixer taps and stand-alone faucets would be a stylish addition to any home. Water filters are the last line of defence between chemicals used to treat our water and those same chemicals being absorbed into our bodies. In Australia, our water authorities use up to 35 different chemicals to disinfect our drinking water and combat the regrowth of bacteria in pipes as the water travels to our homes.

Whether it's for in your kitchen at home or the staff room at work, our handy Water Filter Finder can help find the perfect water filter solution to suit your needs, in just a few simple steps. The issue of lead and how best to remove it from your tap water has been thrust back into the limelight recently by the Australian.
Services
We have been helping Australian families experience the benefits of filtered and purified water for more than 30 years. As a family-owned Gold Coast business, we've grown into one of Australia's biggest and best water filtration and purification businesses through our commitment to quality products.
Learn more about our story and our mission to bring good water to all households in Australia. Our aim is to ensure all Australians have access to a fresh source of healthy filtered or purified water. That's why we service most major Australian metropolitan areas and also ship our products Australia wide!
Our friendly team can help you with any questions regarding our products, your orders and all of your water filtration or purification needs. Our friendly Product Team is waiting to show you our range of filters, systems and accessories. So why not pop in say hello. Our goal is to ensure all Australians have access to a fresh source of healthy filtered water.
Our friendly team are passionate about, great tasting, healthy water and are always here to answer any questions you have. Below is a list of questions our customers ask the most. Still can't find what you're looking for? Please contact us. Pure Water Systems has been helping Australian families and businesses enjoy the benefits of filtered and purified water for over 30 years.
FREE SHIPPING and standard $10 flat rate shipping fee, does not apply to whole house systems (including UV), softeners, coolers, chillers and bubblers. Shipping costs for these products are POA. All prices quoted and displayed on the Pure Water Systems website are in Australian Dollars (AUD). Your order will be processed and dispatched within 2 working days from when the order is received and payment has been confirmed.
Reviews (17)
D. R.
D. R.
Jan 12, 2022
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Update: administration did do their best to rectify this, changing review as a result. The poor communication from the area technician does not reflect the whole company.
Still, Technician did not fix leaking faucet issue. Very poor experience, issue still not rectified.
Awful communication and correspondence. Filter replacement technician was scheduled for our job twice. We were notified he would show up at a random time within a 4-hour time allocation. I set aside plans especially so I could be home for the day they provided - technician showed up neither of the times. First time he only called
Kerry Fitzpatrick
Kerry Fitzpatrick
Jan 09, 2022
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Tom was amazing i had an issue and he came early for me
Very happy with the water filter
Great thank you
Ivana Jirasek
Ivana Jirasek
Dec 11, 2021
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Very helpful team - Esther clarified my initial questions & subsequently Lenny gave very comprehensive advice on the options. Very professional, friendly & efficient service - and the quality of products is impressive. Am very keen to receive my simple under-sink unit!
Sarah Stahlhut
Sarah Stahlhut
Dec 08, 2021
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Fantastic service, staff are always friendly and helpful. My service person even offered to help tighten up a loose kitchen tap while he was here!
Lynette Hassall
Lynette Hassall
Dec 07, 2021
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Using these water filters, the water always tastes great. I have been a customer for over 25 years, so that just illustrates how good they are. I had a bench topfilter and have just changed to the under bench filtration, the service was excellent, and the technician has been great. Just a tip, keep the old filter cylinders, they make an excellent fridge odour neutraliser.
Alan Jordan
Alan Jordan
Nov 26, 2021
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The service I received from both Lenny and Ester was second to none. I will be recommending Pure Water Systems to all my friends and work colleagues.
G. Jay
G. Jay
Sep 08, 2021
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I submitted a contact enquiry recently regarding a quote for an under sink kit supply + installation and received a call from Esther who was very helpful with answering my questions. Had it all ordered, paid for and within a week I had a plumber arrive to install everything. Great tasting water, great communication and fast service. Thanks!
Ange Kerr
Ange Kerr
Aug 30, 2021
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We have a Pure Water System and appreciate the service from this company 🤩 The office staff are courteous, friendly and informative 👌Todd came and installed our new filters the other day and was very professional, friendly, knowledgeable, informative and prompt 🤩 We would definitely recommend this company 👏
Carlos Maneze
Carlos Maneze
Aug 22, 2021
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Lenny was very helpful, accommodating and friendly to help me receive a water system that I was wanting. Stayed on the phone line to help me check if my tap was compatible and it was. One of the best services I've ever had and on top of that, they also provide high quality water filters that are easy to install with quick delivery. Highly recommend to all my family and friends and will stay a client for years to come.
Hayley Lewkowski
Hayley Lewkowski
Jul 17, 2021
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Recently had our EcoHero 4 stage reverse osmosis with remineraliser installed under the kitchen sink with a separate tap and it tastes great. We will be saving soo many $$ not having to buy boxed water now!
Michael Toth
Michael Toth
Jul 08, 2021
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Review by a 8 year client of Pure Water Systems.
We are long term clients of Pure Water and have been maintaining our original Reverse Osmosis System these many years.
This system has been working amazingly and giving us beautiful tasting clean drinking water as well as saving our kettle from having to be replaced yearly from the horrible harsh tap water in Butler WA. Our kettle is still spotless inside as we only use the filtered RO water even 4 years later.
On average the system cost about $200 a year to maintain when including replacement parts and filters over the years, and we have only
Wayne Harmsworth
Wayne Harmsworth
Jun 23, 2021
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I called Pure Water Systems yesterday and spoke with an amazing service agent called Lenny about getting our under bench reverse osmosis system and shower filters serviced.
Lenny was able to to track down the required filters even though we have a very old model (around 15 years old) and arranged a service call within 2 days!!!
The pricing was reasonable and equipment and after sales service continues to be phenomenal.
Pure Water Systems and Lenny continue to be highly recommended for anyone looking for a clean, reliable water supply for their home or business.
A+++ team!
Kim Red
Kim Red
Jun 07, 2021
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We were sold a 2nd hand unit, and when I questioned the condition of the unit, was told they are essentially hire units, and we can return it, and get a deposit back. when we enquired about returning our unit, told this wasn't the case at all. very deceptive sales techniques, and I suspect illegal. The prices are ridiculous, and the filters can be… sourced elsewhere significantly cheaper. The service when it comes to installing new filters is ridiculous and they do not try to accommodate your schedule at all. I have not one positive to say about this experience and would certainly not recommend
Yvonne Ev
Yvonne Ev
Jan 30, 2021
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Water tastes much better... received excellent service. good company to deal with, arrived lightning fast
Emilie Cawcutt
Emilie Cawcutt
Oct 27, 2020
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I love my reverse osmosis system! Paul who came to service it recently provided service that was exceptional. Thank you!
Elias Patel
Elias Patel
Oct 08, 2020
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Bought a new system some months ago .. ultra violet light system..reverse osmosis.. Sandi super helpful and very easy to talk to.. Sandi and tech Matt made choosing the system very easy and very professionally .. Highly recommended..
Becki Mulcair
Becki Mulcair
May 14, 2020
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Moved in to a house that had a pre-existing system that had not been maintained for over a decade. I spoke with Marica on the phone who had every detail of my system in her files and also gave me a very impressive run down of their company. I was given a couple of options (Decided to go for a new system) and in less than a week I had a new system… installed and ready to use!
Marica made everything ridiculously easy (Pure Water organise everything from their end, including a plumber) so I had nothing to worry about. I loved being provided the name and number of the person who would be calling