Active Physiotherapy Mackay
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Please call us on 07 4953 3557 or visit our Telehealth page in the Services Menu for more information. A well established physiotherapy clinic with 12 treatment rooms and purpose built rehabilitation gym/class studio. Our team consists of 14 experienced physiotherapists who are highly skilled in the assessment, diagnosis and treatment of pain and injuries.

Our patients can be referred by orthopaedic surgeons, occupational physicians and local GPs, however you do not need a referral to make an appointment to see a physiotherapist. Our physiotherapists provide individually customised treatment and rehabilitation plans to relieve your pain and maximize your return to health.
Services
Active Physiotherapy Mackay has been established since 2009 providing comprehensive physiotherapy services to the Mackay region. Our current team of 14 physiotherapists, backed up by our experienced administration team, aim to offer the very best patient care.

We treat a number of conditions, with special areas of interest including continence and pelvic floor, complex shoulder and neck assessment, manipulative therapy and spinal mobility, occupational health including pre-employment functional assessments and workplace/ergonomic assessments, and chronic pain education.Carmel Ballard is our Sports and Remedial Massage Therapist, providing full time massage services.
Danielle is a senior physiotherapist in pelvic health, which encompasses bladder, bowel and sexual dysfunction, along with pregnancy related dysfunction and pelvic pain. After 15 years of continuous learning, she is now commencing her PhD in bladder physiotherapy. 75% of Danielle's case load comprises complex conditions such as obstructed defecation or fecal incontinence, urge urinary incontinence, pudendal neuralgia and dyspareunia.
Our initial consultation fee reflects an extended length of the initial consultation, as an indepth interview is conducted to gain information about a new condition. Subsequent visits pertaining to the same condition within 3 months of the last visit, will be charged at a lower subsequent consultation rate.
Some private health funds have established "Preferred Provider" or "Members Choice" programs. The true meaning of these terms is commonly misconstrued. Being part of a "Preferred Provider" or "Members Choice" program has no relationship to the quality of the care you will receive. In fact, it could actually mean the opposite.
Active Physio runs a dedicated shoulder clinic to service the residents of Mackay who are experiencing shoulder problems. A team of 3 physiotherapists with a clinical interest in shoulders are available and provide a highly professional service. Patients are offered a thorough detailed assessment of all the factors influencing their shoulder pain and are provided with a comprehensive and individualised treatment plan to address these.
Reviews (9)
Daniel Szesiong Todd
Daniel Szesiong Todd
Jul 22, 2021
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Friendly, caring and professional. I had a great experience booking last minute online, then being looked after by Isaac, who was outstanding. He really listened to my specific needs and treated me accordingly. Highly recommended. Thank you!
Marie & Lindsay Hetherington
Marie & Lindsay Hetherington
Jul 13, 2021
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Took our grandson in to these guys ( jack )really cares about his clients.
Josh Esmond
Josh Esmond
Nov 24, 2020
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Amazing care team that will go the extra mile to make sure you are always in your best shape.
Jackie Harrison
Jackie Harrison
Oct 21, 2020
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This place needs more than 5 star they have amazing caring staff nothing is never a problem from jumping up to get door to knowing you by name after a few visits. Cannot recommend this place enough.
Odette Hillier
Odette Hillier
Sep 26, 2020
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Friendly staff but don't run on time with appointments but the Physiotherapists are very thorough!
Cindy Roepke
Cindy Roepke
Jul 02, 2020
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I saw Matt today for 1st time. He was professional, kind, gentle and provided expert treatment. Highly recommend Matt. Thankyou so much.
Jim Bob
Jim Bob
Jan 06, 2020
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Ginny is Awesome as Mackay's Shoulder Physio Specialist. Love the app for the exercises and the friendly followups. Worth the wait to get an Appt. Knows what she's on about.
Frayne Gomez
Frayne Gomez
Oct 11, 2019
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Extremely impressed with the thoroughness, level of care, friendly persona and professionalism. I highly rated the app and videos they utilise with their patients. I work in the medical field hence have a very high standard thus proud to say that this service exceeds this.
Sue Stevens
Sue Stevens
Dec 23, 2018
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Was in dire need of physio and Active Physiotherapy was recommended. Really friendly team of professionals. Saw Ginny, who was very caring and helpful with treatment and obtaining X-Rays, as l was a visitor to Mackay. Thankyou