Alphacool-with its locations in Port Douglas and Cairns-is a locally-owned and operated air conditioning solutions provider. We design, install, repair and maintain air conditioning for residential and commercial customers throughout North Queensland. We also deliver a full range of refrigeration, electrical, and fire safety services.
Our extensive geographical reach means we can use local resources and keep a tight lid on the cost of travel and deliveries. We routinely pass these significant savings onto the end client, ensuring that we are always at the forefront when it comes to competitive pricing. Having an infrastructure of highly-skilled professionals and suppliers has been paramount when supporting extensive development plans for our clients.
Our extensive geographical reach means we can use local resources and keep a tight lid on the cost of travel and deliveries. We routinely pass these significant savings onto the end client, ensuring that we are always at the forefront when it comes to competitive pricing. Having an infrastructure of highly-skilled professionals and suppliers has been paramount when supporting extensive development plans for our clients.
Services
Alphacool specialises in providing the best in air conditioning, electrical and fire safety services to Far North Queensland. In Cairns and Port Douglas-but also further in FNQ where our expertise really matters-you can count on us for air conditioning installation, maintenance and repairs, fire safety and electrical services.
Alphacool is your local air conditioning authority, helping North Queenslanders beat the heat with money to spare. As one of the largest authorised Daikin distributors in Australia, we can unreservedly recommend their superior air conditioner products and offer you unbeatable pricing. We handle all major air conditioning brands, and our advice would always be in line with your requirements - both in terms of your cooling and your spending.
Alphacool is a leading commercial air conditioning specialist in North Queensland. With branches in Cairns and Port Douglas, Alphacool can take care of all your commercial air conditioning needs-including 24-hour emergency breakdown recovery. We design, build, and install air conditioning systems for commercial and industrial properties in locations from Bowen to the Torres Strait.
Alphacool in Cairns is a leading specialist in commercial refrigeration for North Queensland. We design, supply, and install all types of commercial and industrial refrigeration systems, including cool-rooms and customised freezer rooms of any size, for any need. If your business depends on preserving the quality of your product through the careful management of temperatures, AlphaCool can assist.
Alphacool is reliant on the work of licensed electricians for its air conditioning systems and commercial refrigeration installations throughout North Queensland, as well as for our many field service operations. The good news for you is that these licensed and experienced electricians-now part of our team at AlphaCool-are available to complete electrical work for your residential, commercial or industrial projects.
Reviews (6)
Bill William
Oct 11, 2021
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Avoid them like the plague is my recommendation. I recently had dealings with Alphacool regarding a leaking three way air conditioner in my rental apartment. All parts of the system, except the pipes, were replaced two years earlier with Daikin units; the installation carried out by Alphacool. As it may have been a warranty repair I called Alphacool to inspect and quote for which I received an invoice of $180+GST (two hours @$90/hr) for attending. The quote was for $2,416+GST which was to isolate the leaking system, effect a simple repair, refill and test the system.
I gave the go-ahead to proceed
I gave the go-ahead to proceed
Bruce Lawson
Sep 27, 2021
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The service i received was excellent right from initial contact through to on-site needs assessment and quote and then supply and installation of new and servicing of existing Daikan ACs. The tradies were extremely courteous, informative, considerate, safety focussed, and obviously skilled at their work – and cleaned up and communicated activities and progress along the way. Extremely satisfied so far.
Karen Dabinett
Sep 07, 2021
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I rang on a Monday to get a quote for a new Aircon and a new hot water system. I left my details and was told someone would call me back. 2 days passed with no call back, so I rang again to see how things were going. I was told the guy who was to call had been off sick. They got my details again and I was told he would call. As the person was sick I figured I would give it a couple more days. 2 weeks later, and I have still not got a call back, or even a follow up call from reception to give an update.
Shame they have become to big for the commoner.
Shame they have become to big for the commoner.
Stirling Tavener
Jun 14, 2021
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Alphacool are rip-offs. I asked they repair a small pipe connection - they ended up breaking my motor, then charging to repair it and it still doesnt work when I tried it once I left - big mistake. The pullcord was wire rope, which was still intact when I collected it - so it couldnt have snapped. Their estimated time was more than 25% under what they ended up charging. They must have charged me for time while sitting and watching the machine work for an hour or two.
Completely dissatisfied. All David (the manager) could do was shake his head and say "this is what the job card says, so it must
Completely dissatisfied. All David (the manager) could do was shake his head and say "this is what the job card says, so it must
Mervyn Fernandes
Feb 22, 2021
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Made the mistake of using them for electrical work. Check costs before you advise them to replace anything. Cost me approx. $300 to get a replacement remote for our ceiling fan!! Yes sounds ridiculous!
19/2 - Post my earlier comment, and Marty's comments below, the electrical supervisor contacted me and we resolved the situation to our mutual satisfaction. Am happy to change the rating and I think a business that can discuss, review and prioritizes customer satisfaction however small the issue, is definitely a company to be recommended. Thanks Marty and team
19/2 - Post my earlier comment, and Marty's comments below, the electrical supervisor contacted me and we resolved the situation to our mutual satisfaction. Am happy to change the rating and I think a business that can discuss, review and prioritizes customer satisfaction however small the issue, is definitely a company to be recommended. Thanks Marty and team
Elle Munroe
Nov 16, 2018
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