Orientai Thai Restaurant

Keypoints to take on board when running a business
*make sure your staff understand the stuff up made on your end is clearly your fault NOT the customer.(especially when SAID customer has email proof of YOUR stuff up)
*make sure your staff can read online orders.... Make sure they can read fullstop!!!
*make sure your staff oozes customer service skills when faced with customers, if not they are best to stay in the back, washing dishes.
*word of mouth can make or break a business. You are encouraged to make sure customers are satisfied with your serivce and don't have to resort to bad reviews

Nice and casual atmosphere
Reasonable pricing
Good tasting food
Parking out the back is a much easier option

Fabulous Food.
The Staff are so Friendly & Genuinely Helpful.
The Atmosphere is Brilliant.
We Live in Glenelg & Yet We are Prepared as a Family to Travel the distance, for Magnificent Meals.

Food was delicious! Service was good. My only complaint was that I could not get a child sized meal for the 7yo. They did remove the vegetables and provide a take away container for the leftovers.

Came here to celebrate a joint milestone birthday. We have been regular customers for over 10 years now, and with this in mind were disappointed by the service we recently received. The waiter actively avoided us, particularly when we had an issue with one of the meals. It was very difficult to get the attention of wait staff, which meant our we were busy trying to waive someone down rather than enjoy our dining experience. The salt and pepper tofu had an odd aftertaste, almost as though the tofu or the oil it was cooked in had gone rancid. Although the tofu was refunded, the staff were unapologetic

Orientai is a neat and presentable and affordable restaurant. The food was amazing, I mean it tasted absolutely delicious!!! One of the finest tasting places I’ve ever been to.
The service was also outstanding; our waiter was friendly, polite and suggest dishes as it was our first visit, and would often come over to us and ask how our meal was.
Definitely will come again 🎉

Nica and Shanika were very nice. Customer service at its best! Food and ambience were amazing too! Love this place!

Without a doubt one of the best restaurants in Northeastern Adelaide. Their food is delicious, their service is outstanding and it’s a clean, beautiful place to eat. All their staff are very friendly and helpful and look after you very well. I eat here regularly because the food is amazing!

I went a few times and the food is always great. The service is good alongside with the decoration of the restaurant. Car park is big enough otherwise you can park on the back street. My 3 and 6 years old kids enjoyed. Just one thing missing for me: coconut rice!