Plumbing Bros are a structured, process driven business that has created what we believe to be the perfect SME business model. With the success of the business model in WA, co-founder James Riddle set about franchising Plumbing Bros Australia wide. Because we strive for 100% customer satisfaction, and everything we do has this philosophy at its core.
Services
Being reliable is very important to us. We will arrive at your door within a two hour appointment window, well presented and ready to go. If we are late, you receive a $25 voucher for every 25 minutes. Our tradesmen are professional in everything they do. From the top down, our culture is to care about every job and to make sure it is done right.
We always strive to deliver the best and most consistent service to all our customers. From the way we answer the phone and how we present ourselves to the follow-up and systems behind our service. Here's our 5 points of difference. Being reliable is very important to us. We will arrive at your door within a two hour appointment window, well presented and ready to go.
Our tradesmen are professional in everything they do. From the top down, our culture is to care about every job and to make sure it is done right. We really do sweat the small stuff. We want to abolish the often-negative stigma attached to plumbing companies and trade businesses in general. Plumbing is plumbing; when you employ a plumber, there is an expectation they know what to do and how to fix the plumbing issue.
Part of the 5 Star reputation of Plumbing Bros. is our ability to offer top quality products at the best possible price. It' all part of the service. Select from the category icons below or search for a specific item. Because we strive for 100% customer satisfaction, and everything we do has this philosophy at its core.
We recommend purchasing tapware & fixtures through us as to avoid any future warranty issues down the track should they arise. If we have previously unblocked a drain and retrieved tree roots from the drainage system, this would indicate a crack in the pipework somewhere. We would have previously provided you with the option to camera inspect or provided a fixed price for drainage repair.
Reviews (10)
Christie Grigio
Jan 18, 2022
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Poor service & communication which is funny because they say they pride themselves on 5 star service. Plumber came for a dripping tap, was left to complete job in bathroom, plumber started carrying onto himself… about the tap wear being hard to get off and then informed he might have to scratch the tapwear because he needed to use plyers to remove the taps to change the washers. When plumber left, the tap worked but splurted water. a day later, we noticed a flood coming from the cupboard under the sink.. Instead of a leaky tap we ended up with a new blowout of a pipe under the sink right
Jackie Pedley
Jan 02, 2022
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I wasn't informed that there would be a charge to obtain a quote. This is second time it has happened to me. I should have known better than to go back to them. They did used to be good as I have used them in the past, so don't know why they have changed. Plumber was trying to make me have a system that I didn't want. Ended up going somewhere else, obtained a quote for the same system that was recommended to me, (just to see the price) and yes, it was cheaper. I'm very disappointed.
Fannie Rogers
Dec 11, 2021
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Darrin Jeanlouis
Nov 23, 2021
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Alex Cruz
Sep 25, 2021
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Jim Woods
Sep 07, 2021
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Gemma Mortimer
Aug 18, 2021
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Rachel Mitchell Peberdy
Aug 04, 2021
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Julia Baker
May 07, 2021
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We had a ensuite tap leak, where we had to turn our water off on Saturday night. We contacted Plumb Bros around 8.30am on a Sunday morning and we had Luke attend around 9.30. Within the hour Luke had used the tap in the 2nd bathroom and put it in our ensuite tap and capped off the 2nd bathroom tap and we once again had running water! Luke was tidy and professional and even our dog loved him!
Georgie Brander
Jan 08, 2021
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