We are a small team of professionals that have been working in the IT, Finances and Marketing industry for almost 20 years. Being Small business owners ourselves we get how stressful, frustrating and overwhelming it can be when the buck stops with you, but we also know how great it feels to meet and exceed a client's expectations. We are hooked, we love solving problems and helping people move forward with their business dreams. We consider ourselves part of our clients support team and their success is ours.
Services
We offer remote assistance, a process by which we securely connect to your computer and trouble shoot problems, right there and now. With the technician accessing your system it will cut down on the amount of time that would be taken to trouble shoot the issue over the phone, and will get you and your system back on track fast.
However, we recommend that you protect your precious data by using a Cloud-backup service. Even if you are backing up to an external drive, someone still has to remember to take it home for safe keeping and hard drives have been known to fail. Other data loss scenarios include theft, flood and fire.
Scheduled Onsite Visits involve a Monthly visit from one of our skilled technicians to carry out a Monthly Maintenance Program. This involves running diagnostics on all systems. These diagnostics will identify issues before they become critical. Changing your Business IT System from a break/fix model to a monthly scheduled visit will take you out of a reactive mindset and help control your IT maintenance spend.
Small businesses have never been more reliant on their IT than they are today. Your IT system is the hub on which your business operates, if it's not working at peak performance, neither is your business. We have been supporting Small business with their IT since 2000. Supporting Small Business is what we really get a kick out of.