One Metric
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One Metric
One Metric is a Newcastle based I.T. support team who has been caring for small businesses in Newcastle and the surrounding areas for over ten years. Our objective is to not only provide you with comprehensive business IT support, but to ensure that your computers continuously run smoothly, to assist your peace of mind and allow you to focus on what really matters.

Our IT support services operate through multiple methods ranging from one-time break and fix solutions, to regular onsite servicing maintenance or offsite remote support when needed. We offer network assessments or audits to your business to help you gain a better understanding on the condition of your network and hardware.
Services
One Metric is a Newcastle based company whose service area extends well into the Hunter Valley, Central and Mid North Coast. We have over years of experience working from Newcastle while creating strong and trustworthy business relationships. We have worked across a range of industries to provide proactive IT support and assistance to our customers.
At One Metric, we offer customised IT solutions for all businesses, from small, at-home clients to large national companies spread out all over Australia. Our motivation is to understand your business's IT environment so if an IT issue arises, we are able to appropriately and quickly respond to it, minimising any potential negative down time to your business.
Microsoft 365 provides dynamic IT solutions for businesses all over Newcastle, Central and Mid North Coast. Are you looking for a cloud-based service that can boost your organisation's productivity and streamline your processes with easy access features? Microsoft 365 offers a subscription-based service that combines the most popular applications from Office 365 with ongoing data protection provided by Microsoft.
Reviews (8)
Peter Kristofferson
Peter Kristofferson
Jan 25, 2022
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Pin from One Metric came recommended from another IT specialist. Pin's services have been Sensational from the first initial appointment. He is professional in his approach, responsive, reliable and his services are fast, efficient and effective. Pin is now our go to person for anything regarding IT work for my legal practice. I might add also that Pin's services are very very reasonably priced.
Darren Wilton
Darren Wilton
Jan 24, 2022
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Positive: Professionalism, Quality, Responsiveness, Value
Couldn't recommend Pin Highly enough great responsive service
Solves all our IT problems
Viking Realty
Viking Realty
Jan 24, 2022
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We are a local real estate company in the Belmont area, and we have used One Metric for many years. Their service is impeccable and professional and we would recommend Pin and his team to anyone. Their response is always prompt and reliable and there is no problem that is too big or small. As a business we can highly recommend One Metric and personally they are always polite and friendly.
Geoff Ingram
Geoff Ingram
Aug 19, 2019
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I can't rate One Metric highly enough. They have taken care of all of our IT needs for more than 5 years and their service and expertise is amazing. I wouldn't trust anyone else with this key facet of our business. IT was a real challenge for us in the past but with the guys at One Metric helping us we no longer have any problems, Thanks Guys!!! Geoff Ingram Fixit Industries
Joshua Prietto
Joshua Prietto
Jul 30, 2019
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I'm the director of my own small buisness, Newcastle Air and Refrigeration, and found the team at One Metric a pleasure to work with. they're friendly, reliable, and very quick to address our IT issues. We moved from a larger company to these guys out of convenience and cost efficiency, and we'll stay because of the great service they provide.
Shane Wallace
Shane Wallace
Jun 05, 2019
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One Metric have been assisting our registered training organisation for 5 years with prompt and cost effective IT services. Questions are answered, problems fixed and communicated in a way all can understand. NSS thoroughly recommend One Metric.
Jenny Langford
Jenny Langford
Dec 26, 2018
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I am the owner of a business and have used one metric team for many years. My business is completely run by computer and without the prompt excellent team at one metric I would have not been able to be up and running .... all sorts of issues have been solved and quickly . An honest very friendly team ( shout out to Pin 👍) Fantastic service. Very reliable , communication terrific , highly recommend . You won’t find a better quality service at exceptionally reasonable prices ....
Paul Campbell
Paul Campbell
Sep 11, 2018
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Hi There, I am a Established Business Owner here in Newcastle and over the past 4 years have been upgrading and changing my computer system with little or NO knowledge of how to go about it, so i decided to call these guys here at One Metric and after a short discussion on the phone they were here and were fantastic with there approach and professionalism, my computer system and business are now both running smoothly. It was finally great to find someone that could help and to have the guys here at one metric to lean on when it comes to something in your business that is so important. i have now