We come out to your home or office & work on your PC on-site. Most jobs are be completed within an hour, however sometimes hardware tests need to be run to find the root cause. in these cases we take the PC or laptop away, carry out the appropriate testing & return it to you (plugging everything back in) when it's ready.
Obviously it costs a bit extra due to the travel time involved (sometimes 2 return trips). But most people prefer it to unplugging everything, lugging it over to our workshop & picking it up again when it's ready. We also offer a 'Drop Off' service for people who have a bit more time (or need to save a bit more money).
Obviously it costs a bit extra due to the travel time involved (sometimes 2 return trips). But most people prefer it to unplugging everything, lugging it over to our workshop & picking it up again when it's ready. We also offer a 'Drop Off' service for people who have a bit more time (or need to save a bit more money).
Services
I take my work very seriously & always try to do the best job I can for the best price I can. I don't strive to be the cheapest, but I do strive to be the best. We Have a well stocked van - if parts are needed we've probably got a spare on hand & if not we can usually get parts shipped in within a day or 2.
We offer a home or office visit and also offer a drop off service to our workshop in Mullum, Obviously, we have to charge a bit extra to cover running costs & travel time if we come to you. While most people still seem to prefer a home visit, dropping your PC or Laptop off to us keeps the cost down, especially on lengthy jobs like a hard drive test (which takes several hours).
Wireless (each device has an internal battery, a wireless receiver plugged into the PC (or in some cases a Bluetooth receiver) & signals are sent to the PC via the wireless receiver). Ergonomic Keyboard (designed in a way that keyboard is twisted in the middle so your wrists are straight when you type) helps prevent/reduce RSI.
This works for names of files (eg pictures music or documents) & the name of programs (eg Word, Control Panel, Chrome). Search for your own files - as long as you have named them well (like documents, pictures, videos, music). The only catch is that you have to know the name of the thing you are trying to do.
Connect the printer to your Modem/Router. You can do this with a network cable (easier) or joining your modem/router's WiFi connection. This varies between manufactures & models (ask Google). This is when having a good control panel (like you get on the more expensive printers) comes in handy. Next you tell Windows to look for a networked printer (makes no difference if you or the printer are connecting with the WiFi or with a network cable).
Reviews (10)
David Gibbs
Jan 16, 2020
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Sonja Rappa
Nov 28, 2019
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Michael Spiteri
Aug 11, 2019
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John from Rent a Geek has provided me with computer support on numerous occasions and has always been effective in resolving the my IT issues.
He has put together a PC specific to my small business needs and although a component purchased from another source was faulty , John worked promptly to rectify the problem and get me back online.
I would recommend Rent a Geek for IT support in the Byron and surrounding Shire.
He has put together a PC specific to my small business needs and although a component purchased from another source was faulty , John worked promptly to rectify the problem and get me back online.
I would recommend Rent a Geek for IT support in the Byron and surrounding Shire.
Gary Hughes
Dec 13, 2018
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We have been using John & Wendy for the last 4years plus, John is very skilled and professional in every way possible and not over the top expensive .
John & Wendy are always a phone call away and very happy to try over the phone to solve your problem or if he can't, he rushes to your business or home what ever it may be and will solve your problem BIG or Small he gets the job done.
John has an excellent business with very HIGH skills and very committted, we can highly recommend them to anyone.
John & Wendy are always a phone call away and very happy to try over the phone to solve your problem or if he can't, he rushes to your business or home what ever it may be and will solve your problem BIG or Small he gets the job done.
John has an excellent business with very HIGH skills and very committted, we can highly recommend them to anyone.
Nikki Ward
Nov 06, 2018
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We have been using John at our business for the past 4 or 5 years. He built a new computer for us while we were on Christmas break & didn't interfere with business. He will respond very quickly to the smallest or silliest question & makes our lives easy as far as computing goes. Can't fault his service.
Mark Thomas
Jul 06, 2018
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I have been using John's service (Rent a Geek) at my local business - Mullumbimby Hire and Sales - for almost 10 years. I have always found John to be intelligent, polite, friendly and willing to go the extra mile for his clients. Big or small jobs - you can guarantee service is always prompt, efficient and reasonably priced. We currently run 5 computer systems in store and can rest easy knowing our computers are looked after, backed up and ready for business every single day. Could not ask for more from your computer service man!
Philip Stowell
Oct 27, 2017
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My tablet crashed while on holiday - the response from John and Wendy was delightful, friendly, efficient, considerate and generous. Unfortunately it was beyond repair but the speed with which John sorted this out and the follow up offer of the loan of a tablet for the duration of my stay in the area was quite unexpected, and above and beyond any expectations. Thanks Guys
Carolyn Zantiz
Aug 27, 2016
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John is amazing! I can call on him for any little or big PC computer issue & he's onto it - advising on the phone or troubleshooting until he works out what's going on. He has immense knowledge & skill, as well commitment & reliability. He is also very mindful of doing the most economically efficient job he can & I totally trust his integrity and expertise.
Annabel Adair
Jun 27, 2012
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I am a freelance legal editor and have been using John's Rent a Geek services for many years. I depend on him totally for all my computer needs. He always responds promptly to my calls for help, is very professional, is sensitive to my work requirements and deadlines, fixes whatever needs fixing, sets up new systems, doesn't overcharge, and answers whatever questions I have but doesn't overload me with technical information that I don't need to get my head around. He's also a really nice person, which is very important as he is working in my home office. (He even likes my cats!) He has great knowledge
Elizabeth Gander
Jun 06, 2012
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