ACE Global has set a new benchmark in the freight forwarding Industry thus providing the most committed sophisticated service like no other. With personalised relationships with Major Shipping Lines, Rail Lines and Airliners, ACE Global have built an all in platform, Integrated Service. We ensure both comprehensive Service and Competitive rates for the beneficial of our clientele, and overseas agent partners are met.
ACE Global pride in what we do and stand by our customers needs, we believe working as one strong family together with our clients/partners and never take for granted our next customers are only figures. Our aim is to satisfy our customers by meeting and exceeding their needs and expectations and our people and procedures reflect this.
ACE Global pride in what we do and stand by our customers needs, we believe working as one strong family together with our clients/partners and never take for granted our next customers are only figures. Our aim is to satisfy our customers by meeting and exceeding their needs and expectations and our people and procedures reflect this.
Services
Being the most recommended agent from major carriers, ACE Global are able to provide and obtain the most competitive rates for all your Air Export Shipments. We guarantee to deliver the best competitive rates anyone can offer, and we stand by this Moto.
With Mutual consistent support with Shipping Lines we are able to have first class buying power providing one of the most competitive rates the market has to offer, thus providing our agents and clients a range of real and tangible cost saving service.We understand you have alot in your hands in finding a place to live how to settle in another country, being a specialist in Personal Effects movement we can aid in International Relocations.
With Mutual consistent support with Shipping Lines we are able to have first class buying power providing one of the most competitive rates the market has to offer, thus providing our agents and clients a range of real and tangible cost saving service.We understand you have alot in your hands in finding a place to live how to settle in another country, being a specialist in Personal Effects movement we can aid in International Relocations.
Reviews (6)
All Things Helping
Oct 12, 2021
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The worst company for freight & clearance! Vey unprofessional. I had a 1 line clearance which took them more than 3 weeks to lodge. This is after my shipment took more than 2 months to arrive in Aus from China. Other Suppliers get a turnaround of 3 weeks maximum. You can expect massive and costly delays with this mob. If you use them, expect to be forced to sign-up to an unfair contract which gives them the right to own/hold your goods until you pay anything they want to charge you! They delayed my clearance and then expected me to pay for the delays of $550 per day. My contract was to freight
Info Tech
Jul 11, 2021
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How wish i could give -10 star to this company.
They charged me a whopping amount AUD $2,530 (other agents were charging from 1100-1300 AUD for the same shipment)...they missed my cartons..and kept saying that it is loader's responisibility not ours. (even i do not know who the loaders are) i paid $2530 to ACE Global. Now they are saying your supplier did not load all the cartons into ship and it was missed in Origin..(although i got Bill of Lading of all the cartons from Origin port that they well received all the cartons)....Be aware guys from this company...and avoid them at all cost.....I
They charged me a whopping amount AUD $2,530 (other agents were charging from 1100-1300 AUD for the same shipment)...they missed my cartons..and kept saying that it is loader's responisibility not ours. (even i do not know who the loaders are) i paid $2530 to ACE Global. Now they are saying your supplier did not load all the cartons into ship and it was missed in Origin..(although i got Bill of Lading of all the cartons from Origin port that they well received all the cartons)....Be aware guys from this company...and avoid them at all cost.....I
Brett Hilton-Jones
Nov 21, 2020
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Grant
Sep 11, 2019
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Had the misfortune of having these cretins ship from China through a manufacturer there. First they tried to charge me over $1700 USD (110.3% of total goods cost) for a dumping fee which didn't apply to the product I imported (store display stands). Then they tried to charge $2600.00 for wharf related fees my shipping agent charges $1,100 for. Eventually when pulled up they reduced this to just over $1,800 or $700 more than my usual shipping agent. I'll make this simple - this mob are either grossly incompetent or (worst case) they are thieves. I'll be reporting them with the appropriate trade
Elaine Teo
Sep 05, 2017
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Very very bad service! They scolded us over the phone! The cargo is scheduled to be delivered next week and they want to charge a lot more for delivery as goods r heavy. All shipping and door to door has been paid for by sender overseas but they can't unload manually so how is it door to door service? When they quoted to win the business they knew it was heavy machinery delivery and after goods arrive they try to earn extra this way. Do not use them. I had no problems with other companies only this one.
Sarah L.
Sep 17, 2016
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