Type of ServicesCarpet CleaningEnd Of Lease CleaningRug CleaningUpholstery CleaningMattress CleaningWater Damage RestorationWindows CleaningOther Cleaning Services. We are a Melbourne based cleaning company, providing expert vacate cleaning Melbourne. We understand how engaged you are in all the workload.
The reason why don't you obtain a vacation and leave the boring tasks to us? Be it cleaning, dusting, rubbing or vacuum-cleaning - our professionals are the best people for each and every task. No matter whether you require a complete regular service, our pros are glad to help. We provide deep cleaning, end of the lease which contains cleaning all across the residence you are vacating or moving in.
The reason why don't you obtain a vacation and leave the boring tasks to us? Be it cleaning, dusting, rubbing or vacuum-cleaning - our professionals are the best people for each and every task. No matter whether you require a complete regular service, our pros are glad to help. We provide deep cleaning, end of the lease which contains cleaning all across the residence you are vacating or moving in.
Services
Type of ServicesCarpet CleaningEnd Of Lease CleaningRug CleaningUpholstery CleaningMattress CleaningWater Damage RestorationWindows CleaningOther Cleaning Services. Whether you're a tenant who is about to move out, or a landlord looking to tidy up a property ready, End Of Lease Vacate Cleaning Melbourne offers you with the best end of lease cleaning Melbourne service.
Type of ServicesCarpet CleaningEnd Of Lease CleaningRug CleaningUpholstery CleaningMattress CleaningWater Damage RestorationWindows CleaningOther Cleaning Services. End Of Lease Cleaning Melbourne believes in perfectionism. Our company won't give up till we get the preferable clean outcome in your home and till you're completely 100% happy with our jobs.
Reviews (13)
Tommy Doyle
Jan 21, 2022
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We recently hired these people to do an end of lease deep clean and what a disappointment. I regret not looking at the reviews before booking them. My mistake. They first arrived 30 minutes late without any apologies. Then had a look around the house and then ask for more than what was originally quoted without explanation as to why it would cost more. It took 3 guys four hours to do more of a quick surface cleaning than a end of lease deep cleaning. When they left I had to spend an extra hour to go over and do some cleaning myself. They quickly dusted the bottom wall trims rather than actually
Alan H.
Jan 09, 2022
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Chris Larsen
Dec 16, 2021
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Paid extra for cleaning as soon as they arrived onsite, ended up paying almost double the original quoted price, they then left many things not completed that are required for bond like washing walls and causing bond to be withheld even after 2nd visit to supposedly rectify and then ignored our calls to cleaner, coordinator and customer support. Not recommended..
Cynthia Groen
Nov 23, 2021
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Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
3 hours late, came on site and quoted an extra $50 on top of a 6 hour clean. 2 people came for 2 hours - total 4 hours. Had to inspect their clean, ask them to redo a few areas and they completely missed an entire room. Do not recommend.
Service: Moving clean
3 hours late, came on site and quoted an extra $50 on top of a 6 hour clean. 2 people came for 2 hours - total 4 hours. Had to inspect their clean, ask them to redo a few areas and they completely missed an entire room. Do not recommend.
Service: Moving clean
Cynthia Groen
Nov 21, 2021
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Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
3 hours late, came on site and quoted an extra $50 on top of a 6 hour clean. 2 people came for 2 hours - total 4 hours. Had to inspect their clean, ask them to redo a few areas and they completely missed an entire room. Do not recommend.
Service: Moving clean
3 hours late, came on site and quoted an extra $50 on top of a 6 hour clean. 2 people came for 2 hours - total 4 hours. Had to inspect their clean, ask them to redo a few areas and they completely missed an entire room. Do not recommend.
Service: Moving clean
Cynthia Groen
Nov 16, 2021
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Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
3 hours late, came on site and quoted an extra $50 on top of a 6 hour clean. 2 people came for 2 hours - total 4 hours. Had to inspect their clean, ask them to redo a few areas and they completely missed an entire room. Do not recommend.
Service: Moving clean
3 hours late, came on site and quoted an extra $50 on top of a 6 hour clean. 2 people came for 2 hours - total 4 hours. Had to inspect their clean, ask them to redo a few areas and they completely missed an entire room. Do not recommend.
Service: Moving clean
Cynthia Groen
Nov 08, 2021
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Critical: Professionalism, Punctuality, Quality, Responsiveness, Value
3 hours late, came on site and quoted an extra $50 on top of a 6 hour clean. 2 people came for 2 hours - total 4 hours. Had to inspect their clean, ask them to redo a few areas and they completely missed an entire room. Do not recommend.
Service: Moving clean
3 hours late, came on site and quoted an extra $50 on top of a 6 hour clean. 2 people came for 2 hours - total 4 hours. Had to inspect their clean, ask them to redo a few areas and they completely missed an entire room. Do not recommend.
Service: Moving clean
Melissa Powell
Oct 15, 2021
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I organised a bond clean through Austral Cleaning. The cleaner that was hired for the job, Ahmed was extremely unprofessional. He was over two hours late, then showed up to the job where we gave him access then left without warning or notification to us and failed to complete the job. He did not answer any phone calls and Austral Cleaning assured me they would get back to me when I rang them on the day but didn't. Please avoid the stress and hire another company. Absolutely shocking service!
Hay Pyley
Sep 14, 2021
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Do not use this company. I should have read the other reviews on here as they are exactly the same experience as I had.
It looks like they use local contractors, which is fine in principle, but they have no quality control.
Our place was not cleaned properly, despite lying $400. We had to do some extra cleaning ourselves (very obvious things like windows and doors) but agent still had issues with it. We called them to come and fix it so we could get our bond back, but they refused as it had been more than 7 days.
It is not our fault it took the agent that long to do the inspection and get the
It looks like they use local contractors, which is fine in principle, but they have no quality control.
Our place was not cleaned properly, despite lying $400. We had to do some extra cleaning ourselves (very obvious things like windows and doors) but agent still had issues with it. We called them to come and fix it so we could get our bond back, but they refused as it had been more than 7 days.
It is not our fault it took the agent that long to do the inspection and get the
Peter Alexander Davidson
Sep 06, 2021
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We thought this was going to be a good value end of lease clean and we did our research. We just must have missed the reviews.
DO NOT USE THIS SERVICE
The service was booked for 9:00 am I waited at the empty property after calling and texting the assigned number and also calling customer service number multiple times. The customer service rep was ‘understanding’ but not apologetic and certainly not helpful.
The contracted cleaners turned up at 10:45 and 11am due to “car trouble” but said they didn’t have my number so couldn’t call me about it. To his credit, the cleaner himself was
DO NOT USE THIS SERVICE
The service was booked for 9:00 am I waited at the empty property after calling and texting the assigned number and also calling customer service number multiple times. The customer service rep was ‘understanding’ but not apologetic and certainly not helpful.
The contracted cleaners turned up at 10:45 and 11am due to “car trouble” but said they didn’t have my number so couldn’t call me about it. To his credit, the cleaner himself was
Serena Francke
Aug 27, 2021
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If i could give this company less than one star, i would
They were booked in to do a exit clean at 0900am, they arrived at 10.30 am
They had one staff member arrive just after 0900am however did NOT have any cleaning equipment on them, they asked me if i had any on them. After correspondence with their supervisor, he explained that another staff is on there way (kept on saying 20-30 mins away).
When the other staff member arrived he looked at the place and explained that they require a upfront payment as per company policy, this was not relayed in the quote or email confirmation of booking their
They were booked in to do a exit clean at 0900am, they arrived at 10.30 am
They had one staff member arrive just after 0900am however did NOT have any cleaning equipment on them, they asked me if i had any on them. After correspondence with their supervisor, he explained that another staff is on there way (kept on saying 20-30 mins away).
When the other staff member arrived he looked at the place and explained that they require a upfront payment as per company policy, this was not relayed in the quote or email confirmation of booking their
Ryan Millman
Jul 05, 2021
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We hired this company for an end of lease clean. The cleaner was booked for 9am but did not show up until 12:45. He then asked for extra money, and we paid for an additional half an hour. He then proceeded to take 20 minute breaks over the next 5 hours, so we did not even get our 5 hours, let alone the extra we paid for.
When we had our inspection, the oven was not cleaned, the floor in the kitchen and bathroom were not cleaned properly and the carpets were not cleaned properly. When we brought this to their attention because of the 100% bond back guarantee, they refused to send the cleaner back
When we had our inspection, the oven was not cleaned, the floor in the kitchen and bathroom were not cleaned properly and the carpets were not cleaned properly. When we brought this to their attention because of the 100% bond back guarantee, they refused to send the cleaner back
Dory
Jun 06, 2021
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DO NOT use this company. Back in March this year I paid to have a Bond clean done on my property. It was a fairly small 2 Bedroom apartment that was very tidy when I engaged their services.
I paid about $250 for 5hrs of cleaning but when they arrived and inspected the property, they told me they would need 8hrs to clean it which meant I needed to pay extra... It ended up being about $400 in total. Reluctantly I paid the extra, gave them clear instructions and left them to it.
When I returned to the property I found there was still fluff on the carpets (not vaccumed), hairs and dust on the bathroom
I paid about $250 for 5hrs of cleaning but when they arrived and inspected the property, they told me they would need 8hrs to clean it which meant I needed to pay extra... It ended up being about $400 in total. Reluctantly I paid the extra, gave them clear instructions and left them to it.
When I returned to the property I found there was still fluff on the carpets (not vaccumed), hairs and dust on the bathroom
