We're one of Australia's largest nationwide air conditioner and heater experts. We have years of experience in helping the customers with service & preventative maintenance, breakdown & repair and installations of all major brands of air conditioners and heaters. Quick Air has a proven track record in finishing the job to customer's satisfaction.
We are never on holidays or too busy on another job. We have over 350 qualified, licensed and fully insured technicians. In addition to this, we also provide a workmanship guarantee for your full comfort and peace of mind, On rare occasions, if we find that your system is too costly to repair and a new air conditioning unit is required, we will provide you with a quote to supply and install a new system after your approval.
We are never on holidays or too busy on another job. We have over 350 qualified, licensed and fully insured technicians. In addition to this, we also provide a workmanship guarantee for your full comfort and peace of mind, On rare occasions, if we find that your system is too costly to repair and a new air conditioning unit is required, we will provide you with a quote to supply and install a new system after your approval.
Services
Our technicians are trained and qualified to work on all types of heating and cooling units, including ducted reverse cycle systems, split systems, hydronic heating, evaporative air conditioners, gas heaters and much more. Our technicians undergo supplier endorsed training on all unit types and we guarantee the workmanship on all of our jobs.
Quick Air makes exceptional customer satisfaction central to everything we do. In most cases, our customers call us when their air conditioner or heater stops working or needs a service. We provide quick and in most cases same day bookings for our technician. At Quick Air, we understand what's important to you and aim to deliver our services consistently and in the most professional way throughout the year.
Quick Air is dedicated to ensuring that your air conditioner or heater is always working at its peak performance, and that can be done by having an experienced licensed technician perform preventative maintenance on your unit. We treat all our customers as new and have them quickly booked in for preventative maintenance or regular service to ensure that the efficiency is maintained.
Summer and winter are when we experience the heights of temperature extremes. We know how important temperature control can be in maintaining the comfort and well-being of you and your loved ones. Our experienced and licensed technicians take great pride in providing exceptional diagnosis and repairs to our valued customers.
The performance and efficiency of an air conditioner or heater mainly depend upon the quality of the installation. Quick Air knows that air conditioning or heater installation is a big-ticket item and that trustworthy and reliable advice is very important to our customers. Also, the "what to install" decision-making process needs careful consideration.
Reviews (7)
Bradley Grinlinton
Nov 26, 2021
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Booked a service of my ducted heating/cooking with Quick Air. They did not show up for the initial booking day (Thurs). They then did not show up on time at the rearranged time the next day (Fri). The technician who did arrive did not have the correct parts to perform the service (claimed it wasn't their scheduled job) and then left claiming there were other more important (emergency) jobs. I was advised by the technician that he would return on Weds (due to the Melbourne holiday on Tues for Melbourne Cup). After no one had attended by mid morning Weds I called multiple times and was advised that
Dion Olszewski
Nov 13, 2021
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Critical: Professionalism, Punctuality, Responsiveness
I had a new heater installed in February 2021. It stopped working in Early November. I have been constantly calling the online service for assistance and all i get is promises that someone will call me back...and No One ever does!!! Very poor backup
Service: Repair heating system
I had a new heater installed in February 2021. It stopped working in Early November. I have been constantly calling the online service for assistance and all i get is promises that someone will call me back...and No One ever does!!! Very poor backup
Service: Repair heating system
S. L.
Sep 22, 2021
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Terrible experience with this company and would not recommend. They were prompt at the start but did not fix the problem after an initial review. When I paid for the $200 visit and sought a follow up visit as the problem was not resolved, they have not turned up on two occasions. I have called numerous times but it’s a call centre and always get ‘we will call back later after we have spoken to the technician’. Save yourself the money and the trouble -go elsewhere. Reference is Booking#: BOK-2442 before you try to tell me that there is no history of this job.
Sharon Smith
Jun 23, 2021
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Our experience with Quick Air was excellent. Jon on the phone was attentive & Jess was very efficient also in sending me information I requested. Which is why i stated 4star..just for those two😊
BUT the 5 star credit really needs to go out to the technician "Ricky" who saved us from potential gas inhaling! He took photos & showed us just how worn our unit was & with his honesty & knowledge he confidently disconnected for safety reasons. Now I wont name/shame but we did have a well known heating company come out a few days before & all they said was no we cant fix but here's a quote for new
BUT the 5 star credit really needs to go out to the technician "Ricky" who saved us from potential gas inhaling! He took photos & showed us just how worn our unit was & with his honesty & knowledge he confidently disconnected for safety reasons. Now I wont name/shame but we did have a well known heating company come out a few days before & all they said was no we cant fix but here's a quote for new
John D.
Aug 08, 2019
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Our brivis ducted heater stopped working at start of winter. We contacted quick air to have the unit serviced and repaired ,customer service people were polite and helpful. Had to wait about 3 days for heater repair man to arrive but it was worth waiting for the great quality service Jake provided. Unit is quite old we were hoping it would be repairable, Jake found some broken parts, replaced them serviced the unit and got it all working again. We are very happy with the service provided.
Paul K.
Mar 31, 2019
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We called Quick Air and deposited $229 to inspect the cooling unit 0n 17th January 2019. Technician came and spent less than 10 minutes (had a young lady, daughter? in car waiting) did not even look at the roof signal sensor. No inspection report and left; I called 24/01/2019 & I got a call back. I was told that unit was old, PC board & control not working; that I will get a report and cost through email very soon from Quick Air. I did get email on that day with NO details of cost but a quote to follow. That was the last time I heard from Quick Air 24/01/2019 and today is 31/03/2019. Quick
Tom D.
Feb 09, 2019
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This company quoted $2.200 to fix an aircon unit. They asked for a deposit of $1,125 which we paid. The technician said it was poorly installed and needs complete replacement of plumbing and pump. The system had been working perfectly for 15 years. We had a different company look at the unit. Their technician read the error on the key pad and filled Mitsubishi instructions. The problem was fixed with no parts required and the cost of a service fee. Quick Air is refusing to refund deposit we are now going the VCAT to get our refund
