Carati Jeweller is a respected Jewellery store in both Australia and New Zealand, offering customers individual jewellery along with some of the world's finest brands such as Swarovski, Georgini, Pandora and Thomas Sabo. We also specialise in some of the finest diamonds that the industry has to offer.
We have a variety of diamond and gold jewellery available in store. We also specialise in custom made diamond rings for engagements, weddings or as special gifts. We have a vast range of Infinity, Worth and Douglas and Dora wedding bands that we have custom made especially for our customers. At Carati, we aim to provide you with a vast array of fine jewellery along with some of the most familiar brands in the world.
We have a variety of diamond and gold jewellery available in store. We also specialise in custom made diamond rings for engagements, weddings or as special gifts. We have a vast range of Infinity, Worth and Douglas and Dora wedding bands that we have custom made especially for our customers. At Carati, we aim to provide you with a vast array of fine jewellery along with some of the most familiar brands in the world.
Services
DORA creates luxury wedding rings and in doing so sets an international benchmark in the design and manufacture of superior rings. Long after the flowers have wilted and the memories of your special day have faded your DORA ring will remain as beautiful and magical as the day of your wedding.
With the ever increasing volume of copies and cheap reproductions available at jewellery stores, DORA stands alone as a manufacturer breaking new ground in design, materials, finishes and value, while never compromising on quality and service.DORA specialises in blends using various combinations of gold, platinum, palladium and titanium and continues to push the boundaries with innovative finishes.
With the ever increasing volume of copies and cheap reproductions available at jewellery stores, DORA stands alone as a manufacturer breaking new ground in design, materials, finishes and value, while never compromising on quality and service.DORA specialises in blends using various combinations of gold, platinum, palladium and titanium and continues to push the boundaries with innovative finishes.
We recommend our customers choose a GIA certified diamond, as this is the most accurate and popular grading certification. Understanding what characteristics make up a diamond is the easy part, choosing the perfect one is up to you. There are 4 characteristics which identify a diamond; they are the 4 C's.
Reviews (9)
Daniel Eyileten
Dec 22, 2020
Report
Melissa Brace
Oct 01, 2020
Report
My engagement and wedding ring were stolen a few years ago, so my husband purchased a new one from here. It wasn’t what I was after so we had it remodelled. $10k and 10 months later, it was not what I asked for. This was a few years ago, I refrained from the poor review because I just wanted the whole experience to be over. Recently I went in to have the rings re-dipped. We were told on purchase they would be re-dipped free of charge, once a year. When I went in I was told this service was no longer offered as a free service, I would have to pay for it. Our family have spent over $20k in this
Fiona Willis
Sep 30, 2020
Report
I was just served by the lovely Saha, she was so helpful. Had all the time in the world for us and showed us lots of different options. We were shopping for a Pandora necklace with charms, Carati Jewellers in rouse hill was much nicer than Pandora Rouse Hill. I always love shopping in Carati rouse hill but Saha had the best customer service I have experienced in a long time! Thank you!
Gabs Shallom
Nov 27, 2019
Report
Nelly Nawabi
Aug 16, 2019
Report
I would like to personally thank Sahar for her outstanding customer service. As soon as I entered the store I was greeted with a friendly smile and hello. A few minutes went by and she approached me to see if there was anything I wanted to take a closer look at it. I absolutely loved her approach in building rapport with customers and making the transaction about building loyalty rather than a sales tactic. Of course, I am very happy with my new purchase! ❤️
Aish Naidu
Aug 15, 2019
Report
Worst customer service to order a bracelet then after having it for 2 weeks to find out it's faulty (lost a crystal after one use) and has to be sent off for a couple of weeks to be assessed if "it's your fault or a manufacturer's issue". Not worth your time or energy-might as well purchase from an actual designer store!
Austin Barnes
Jul 17, 2019
Report
Purchased my partners engagement ring from Fiona and the team at carati and couldnt be happier, the guidance and educational advice i received helped me to choose an amazing ring, my partner is in love with the ring and its beautiful sparkle. Thank you so much Fiona and the team we will be back soon to purchase the wedding bands.
Melinda Poteet Brinkley
Jan 25, 2018
Report
Jo Jo
Jul 26, 2017
Report
Buyer beware. We spent thousands of dollars on diamond rings, on the promise and assurance (a number of times) by the store manager they would not only clean the jewellery for free, but also Rhodium plate for free. They have now gone back on their word, and want to charge us for Rhodium plating. Atrocious customer service. Highly disappointed.