Spencer & Servi
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Spencer & Servi
Our approach to doing business can be summed up in three words. Responsive, Professional and Hands-on. That is a day to day promise of excellent personalised service from a small, expert real estate team. Spencer & Servi have been in the business of real estate in the Surry Hills area and surrounds since 1980, so we are familiar with the housing stock and the neighbourhood.

We listen to what you need and want, but most importantly, we help you find a home that fits the bill. We have lots of experience working with people just like you and your family and we have sold homes in your price range. We are actively involved in the local community too.
Services
From the moment prospects arrive at your home, it should be evident that the gardens and lawns are well presented. Garden rubbish should be disposed of and paths and porches kept clear of debris. Toys, sporting equipment and garden tools should be stored away to enhance the appearance of your backyard and garden.
Before deciding to rent a property there are a few rules and regulations that you need to take into consideration. A Residential Tenancy Agreement or 'lease' will be drawn up and is the legal contract that both you and your landlord must abide by. Lease/tenancy agreements differ between states, so please make sure you have the documentation from your appropriate state.
Spencer & Servi is a leading boutique agency located in the heart of Surry Hills, we understand that people are an integral part of what we do, we believe in building long term careers for our staff. We look for people that share our goals and support the growth and direction of our business and it's values.
Reviews (17)
Joyce So
Joyce So
Nov 27, 2021
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I was impressed by Melanie , the property manager, her prompt action and dedication in work is rare to see in my last 40 years experience as landlord, truly an valuable staff and also to the clients.
Sixty Four
Sixty Four
Sep 28, 2021
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You will not meet a better, more knowledgeable or professional property sales agent than David Servi. Trust is not often a word I think of when speaking about property sales - but I would trust David with a (big) bag of cash and a plane ticket. Our investment property needed a makeover before sale which would have been difficult for us as we don't live in Sydney. David did all the groundwork for us using his contacts, tradies etc but all billing us directly. If you let him he will guide you to realise the very best price you could ever hope to get. The time and effort he put in with our apartment
Tone Kiwitones
Tone Kiwitones
Sep 05, 2021
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Highly personal service, local knowledge, easy to deal with and polite. David Servi takes his time instead of the maddening rush of today's life. He is thorough and considerate working alongside you to get the very best result you could hope for. I totally recommend him and his team.
Georgia Tkachuk
Georgia Tkachuk
Aug 12, 2021
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Positive: Professionalism, Responsiveness
I've been a tenant of Spencer & Servi for 6+ years. I've found them to be excellent property managers, professional, responsive and most importantly - genuinely kind, nice and understanding people.
Mercy Uko
Mercy Uko
Aug 09, 2021
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Oh my God! am still in shock i really don't know how to appreciate Mrs. Lilian Wilson. I never knew you're this kind ma'am i thought as much! after seeing lot of recommendations from stock investors. I started with little investment am amazed by my profit after 5 working days this is absolutely amazing God bless you lilian . This is my first time… of investment in stock i must confess forex trading is best. You investors out there searching for a true stock trader come invest with Mrs Lilian Wilson and i guarantee you! you will not regret it. She's very kind and answers questions politely
Tim Starr
Tim Starr
Apr 27, 2021
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The team at Spencer and Servi have been great. As long term renters (> 5 years) they have been great to deal with. All staff including Melanie as our current property manager and staff at reception have been fair to deal with and responsive to any issues that need to be addressed. From application, to renewal, to final inspection and timely full bond return they have been a great real estate agent to deal with. They have always been compassionate and allowed our pets to be treated like members of the family.
Conor
Conor
Apr 24, 2021
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Without doubt, the worse real estate agents I have witnessed in Sydney. Changed property manager and never contacted me, made complaints for an illegal renovation in a unit upstairs that were never investigated. The owner seems to agree as he used a different real estate agent to sell the property after I moved out. These other reviewers saying the team are highly professional gave me a good chuckle. Emails unanswered, keys missing, non-responsive to complaints. David was aware of this too and did nothing. AVOID.
Aaron Blaik
Aaron Blaik
Apr 21, 2021
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The most appalling business practices I have ever experienced. Abusive, confrontational, disorganised, incompetent and worst of all unethical.
Spencer and Servi ripped us off a significant amount of money.
If you’re looking to rent or sell and you see the Spencer and Servi branding please do your due diligence and research before getting into business with them as its easy to see the kind of business and ethics they have.
I was told they don’t care about negative reviews or feedback as no one will listen to it anyway. Maybe they’re right but you’re the missing out if you ignore it.
Teeks
Teeks
Mar 07, 2021
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If I could do zero stars I would.
Don’t rent from here especially if the property manager is Andres Zapata! We had rented a place for few years from here and all I can say is that they were useless.
My roommate and I were co leasing the place and yet he would only email my roommate for when housing inspections would be occurring and any other related queries. Which was a continuous problem as my roommate wasn’t always In the country.
When we asked at the start of the lease for fly screens and new curtains, they promised to get it sorted and never did.
Andres is always also conveniently
Kie Sunderland
Kie Sunderland
Aug 25, 2020
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I'm Peter Sunderland from Victoria but I'm using my daughter's Facebook account to review this excellent company. Phil & David sold me my first flat 28 years ago. Over that time, I have bought and sold several rental properties through Spencer & Servi and they have managed them all on my behalf. I recently sold the last of them and I have to say it… made me rather sad to think that I will no longer have that close and friendly relationship with this great real estate company. David's team has always given time and effort on my behalf and David himself has gone way beyond the call
Ruggero Patern & Ograve
Ruggero Patern & Ograve
Jul 17, 2020
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Worst experience with an agency so far.
After viewing a small studio in Darlinghurst I wanted to make sure that the laundry area that was close to the unit wouldn't make any noise. For that reason, before I decided to rent I clearly asked the agent if the laundry area was noisy, to which he responded that it wasn't. After renting the property, I… discovered that not only the noise was an issue, but also the smell coming from it. When I enquired the agency about it, they responded that as they "never lived in the property, they didn't know".
After a couple months I had more problems. After
Sarah Bennett
Sarah Bennett
Jul 03, 2020
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Positive: Professionalism
I would like to thank Spencer & Servi for all of their help. It has been a very easy process to rent a property off them and they have gone above and beyond to assist me, particularly Elaine at reception, and Mark & Andreas as property managers. I would recommend this agency.
Megan Stewart
Megan Stewart
Jun 23, 2020
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Professional, personable and ethical. David Servi develops a relationship with his clients and takes a long-term view, putting their best interests first. I would highly recommend him as a real estate agent.
Vignesh Srinivasan
Vignesh Srinivasan
May 12, 2020
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Worst realtor in the world, hands down! I've lived all my life in rental properties around the world and my experience with Spencer has pushed me to seriously considering buying a property! Extremely unprofessional, cannot handle a computer ( we're in 2020 now! ) to even reverse a transaction on a excel sheet and still owe me money and it's been… over 2 months since we left our last property. Word of advice 1) do not ever rent anything from them 2) if you HAVE to, make sure you pay using a bank account that allows you to reverse transactions ( like I did ) so that you can get your money
Louise Mentor
Louise Mentor
Sep 09, 2018
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Thank you to David Servi, Alexandra, Andres and the fantastic property management team - providing us with excellent service for over 10 years. Reliable, trustworthy and professional.
Serge Thomann
Serge Thomann
Jan 19, 2018
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A very knowledgeable team and wonderful service. I trust real estates agents like David, Karoline and their team!
Tommy Landry
Tommy Landry
Dec 19, 2017
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Rented a house in Surry Hills (13 Norton Street) for 4 months. Pricing and location was very good but property itself was old and outdated. Property management was even worse. They had no idea how to run a business and the property manager even got fired after the 3rd month of us being there. New property manager was not any better. Overall, very… unprofessional business, employees did not respond in timely manner. Still struggling to receive any part of bond back. They seem to just be taking advantage of college-aged tenants because they know they can. In addition, they left us with no