The Nail Lounge

Went here for my first ever manicure and they made me bleed on multiple occasions and they didn’t seem to care, it was insane. Made me dislike manicures lol, it was rough

This place is just lovely! Ms Margo made us feel welcome from the moment I made the appointment for our first annual Treat Yoselfmas as a family. Kim, Alan, and Cody were great and Jenni was quick to step in and help with some fun snowflake art. Seriously the best place in town!

This business has been around a long time. Has always great service, nice and thorough employees, and it feels like an experience. Prices aren't bad either! Thank you, Donna, for the manicure and Nah, for the pedicure. Will be back!

Cody always takes such good care with moms nails and pedicures. He and the whole staff are an amazing group of wonderful people ❤ thank you all for a fun environment.

My friend and I went in for a pedicure for our birthdays , the pedicures were fine so we got manicures … that’s when we saw the full magnitude of the uncleanliness first on the shields in front of us looked like someone sneezed and spewed on it , the area where our hands were and all around was full of dust and nail clippings , we next had to sit in a disgusting drying area that had nail equipment stacked on it with dust all over it , then we looked down near our feet and there was an exposed electrical wires that had a cover that should have been on it right near our feet .. I went and told

This place used to be my go to anytime I was in Pensacola. I loved the dim lighting and quiet jazzy vibe. It was quiet, clean, and peaceful and a place to relax. However, it has desperately gone down hill. I was just in there and brought my mom. The technicians themselves were pleasant. However the rest of the staff were shouting, one sat lazily in a chair texting and simply shouting at people as they came in , never looking up from her phone. A child (who belonged to someone working in the salon) ran around shouting the ENTIRE time.
I was rushed out of the chair after my pedicure and the polish

Last week on this exact day, I got a gel manicure and pedicure which came to the total of $99. The gel is already chipping. Why?
The tech was not the best. She literally was rushing everything which I don't know why. They will not get my funds anymore. Such a waste of time!

Critical: Professionalism
The bald man at front was rude. The menu said one price and I was charged 10.00 more n told it was an old menu. But yet Noone would confirm that to be true or false. Definitely not going back
Services: Acrylic nails, Waxing

PSA FOR MILITARY THAT LIKE THEIR NAILS DONE BUT GOTTA KEEP EM SHORT: Ohhsheii does an amazing job at making your nails look natural and classy. She said short nails were one of her specialties and I can see why.
First time in and really enjoyed it! The ambiance is great and so is the customer service.

Critical: Quality, Value
We reserved the private room for a bridal party. They didn’t put us in a private room. I asked for simple nail art and they said they couldn’t do it. Very rude. Overpriced for what you get. Do not recommend. Edit: While 4 of our techs were 1-2 stars, 1 tech went above and beyond. Thank you Oschi for taking care of our Bride.
Service: Pedicures

I went in to the nail lounge before a big trip to Bali about a week and a half ago. I appreciated the space in the lounge itself since I'm from the US and most of the nail salons there are substantially smaller. I'm unsure of the name of my nail technician, but she was very kind and professional. My nails have held up well during this last week. I also appreciate the online system to create an appointment and pay for my manicure ahead of time.