Merc Real Estate
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Merc Real Estate
No other agent can match Merc Real Estate's track record for residential sales. A record price achieved for a Glenhaven property with the $9 million sale of 'Petalinda', was followed by multiple additional suburb record sales in Kellyville, Toongabbie and Bella Vista. These record breaking prices were achieved through a combination of hard work, determination, attention to detail and a highly defined marketing strategy.

Merc Real Estate has collected some of the highest honours the industry can award for marketing excellence, both on a state and national scale, including REINSW Property Marketer of the Year in 2015 & 2018, REB Sales Campaign of the Year 2019, and REB WIRE Sales Campaign and Principal of the Year 2019.
Services
In today's market, the best assistance we can offer is to encourage you to do all your 'due diligence' as soon as possible, especially if the property is going to auction. Before you even start looking - get ready to be able to purchase, are your finances in place, have you spoken with a solicitor who will be able to look at a contract quickly for you?
Our business is built on exceeding client's expectations, which is why so many people choose us each year to sell or rent their properties. Our landlords live locally, across Australia and overseas and enjoy honest, friendly and stress free management of their investment properties. Our competitive Management fees deliver the highest standards and mutually strict guidelines.
Enjoy exceptional conditions, benefits and rewards as a member our Sales team. We've built our reputation on personalised care, attention to detail and results; we encourage our team to 'think outside the square' to deliver the best outcome for our clients. You'll need a minimum 2 years' experience, a track record of success, current certificate of registration, vehicle and a strong knowledge of the Hills district.
The wonderful Hills District is our area of expertise and covers the suburbs of: Bella Vista, Baulkham Hills, Castle Hill, Cherrybrook, Dural, Glenhaven, Kellyville and the very prestigious West Pennant Hills. Our office is in the heart of the area, Castle Hill, recently named as "the suburb to watch".
Lake Promenade is a development like no other. Here, you'll find all that you need to live the lifestyle you've always wanted and right at your fingertips. Introducing Lake Promenade, the newest and most luxurious residential real estate development in Rouse Hill.

Offering easy access to major residential and commercial centres including Castle Hill and Castle Hill Towers, the cast Bella Vista and Norwest business and industrial park and Sydney's fast growing satellite centres Baulkham Hills, Kellyville and Glenwood.Lake Promenade is well positioned to offer close proximity to medical facilities, hospitals and transport hubs.
Reviews (18)
Nishanthie Silva
Nishanthie Silva
Jan 14, 2022
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Team Merc in the hills lead by Michelenne provides you excellent services whether you buy , sell or rent a property. They are very responsive and reliable . We have dealt with Michelenne, Michelle, Andrew, Nikki and Trudy , they all are amazing individuals packed with professionalism and very easy to deal with. They are a very friendly team that deliver to exceed your expectations always . Thank you Team Merc. We love doing business with you.
Sean Shiva Reddy
Sean Shiva Reddy
Dec 29, 2021
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I purchased a house through Merc Real Estate just before Christmas, unfortunately for us they was problem with the hot water and gas connection, the Merc real estate team worked tirelessly and through the Christmas break for us to get the issue the resolved. We are impressed by their service and dedication to us during a period when literally no one was answering the phone.
A massive thanks Mechlenne and her team.
Nicole Fleuren
Nicole Fleuren
Dec 19, 2021
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We are so grateful to sell what was our dream land in North Kellyville. Mechlene’s vibrant approach was extremely professional, positive and supportive - and was able to secure the smoothest sale - which was quite an emotional decision. And to top it off securing another record land sale for the area.
We couldn't have been happier or more impressed with the service we received from Mechlene and her wonderful team.
Thankyou - we are truly grateful! Nic and Geoff
Joseph Calabrese
Joseph Calabrese
Dec 16, 2021
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Merc have been managing an investment property of mine since purchase and I can’t fault their service. The property management team are thoroughly professional and ethical in their conduct. My property manager, Nikki is always looking out for my interest while also ensuring that the tenant is also treated with respect. Wouldn’t use anyone else in the Hills. Great work Merc.
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Nov 17, 2021
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Jeremiah Smith
Nov 16, 2021
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Jeremy Hazra
Jeremy Hazra
Sep 17, 2021
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Andrew from Merc Real Estate is amazing! There was no pressure at all and he went above and beyond. I will definitely be using him in future sales and rentals as they maintain a standard orfservice, flexibility and the overall experience was 10/10.
Communication was always instant and the speed that they completed things was always instantaneous.
I would highly recommend him as the go to real estate agent.
Sadiah Khan
Sadiah Khan
Sep 11, 2021
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One of the best real estates out there. Merc have a really caring approach to everything they do. As tenants, we have never been disappointed with the service and hospitality this company has provided us with. They are efficient with answering our questions, As first time renters we feel very lucky to be associated with this team of lovely professionals. We couldn't recommend this company enough. Special shout out to Trudy, Andrew and Nikki who make our renting life easy! Thankyou, Sadiah and Tim
Steve Taylor
Steve Taylor
Sep 08, 2021
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Positive: Professionalism
I found Mechlenne and her team to be responsive to my requests and quick to respond. Their professionalism and guidance was valued and assisted us in achieving a great outcome. I would recommend their services to anyone thinking of buying or selling property.
Melody Murley
Melody Murley
Aug 11, 2021
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Thank you Nikki Westwood for your professionalism, empathy and responsive way in which you have handled the girls requests. It has been so refreshing to deal with someone who listens, is attentive and above all makes things happen, particularly as property managers often don't get the praise they deserve. You are an absolute treasure and come highly commended. We could not thank you enough.
Annie Chan
Annie Chan
Jul 26, 2021
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Positive: Professionalism
Mechlenne was amazingly professional to help us secure our dream property working all stakeholders, including our solicitors to ensure the deal got done in a very tight timeframe! Thanks Mech for your attention and efforts to deliver a great result! ⭐️⭐️⭐️⭐️⭐️
Ahmed Kamal
Ahmed Kamal
Jun 17, 2021
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We have been renting with Merc for 2 years and I really can till they are the most reliable and professional agent I have met in NSW.
From the first day and you will note the professional attitude of the Merc real, estate team, They communicate well and regularly with their clients, promptly responsive to any maintenance issue, also, they have been always fair and reasonable throughout the rent processes I’m very confident to recommend this team to any tenants who are looking for a professional management team. Special thanks to Nikki Westwood for her friendly behaviour, and swift response to
M. F.
M. F.
Apr 08, 2021
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Wow, where do I start?! The Merc Real Estate (Property Management) team have consistently been friendly and professional throughout our tenancy. Absolute pleasure to deal with. Having experience with property managers both as Tennant and Landlord, I’m confident to recommend the team to both prospective tenants or owners looking for a management team. Special call out to Nikki Westwood for your friendly nature, attention to detail, and lightning fast response to requests - you rock!
Baher Gerges
Baher Gerges
Apr 22, 2020
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It's been a wonderful experience working with Merc Real Estate and especially with Andrew Douhaily. Andrew has been extremely helpful, professional and genuine. He gave me all the true and correct information about the property that I purchased. Thank you Andrew!
Heidi McLoughlin
Heidi McLoughlin
Dec 28, 2019
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We've dealt with a number of agents and agencies in the past. Mechlenne and her team stood out due to their professional and friendly approach from the beginning. Given the current downward turn in the market, we knew we were trying to sell at a challenging time and Mechleene had to work hard to get a good result for us. We would definitely work with Mechleene again in the future and have no hesitation in recommending her services. The way our property was promoted (including advertorial and editorial pieces) was of an exceptionally high standard and the whole team at Merc were good to deal with
Joanne Macmillan
Joanne Macmillan
Sep 20, 2019
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There efficiency, their professionalism and great results Sold my place in less than a week No fuss , just honest people to deal with
Jennifer Carol Polaschek
Jennifer Carol Polaschek
May 08, 2019
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It’s a major decision to sell your family home, and just as significant a decision is the Real Estate Agent you engage. Merc Real Estate had the right marketing plan, coached on presentation of my property and market knowledge helped secure the prospective buyer. More importantly, and especially in this tough climate, professionalism, experience,… consistent communications and integrity led to my sale. Mechlenne embodies all of these skills, wrapped up in a friendly personality that has you part of the Merc family!
To Mechlenne and the team, a big thank you for your support in selling
Dean Berman
Dean Berman
Jul 18, 2018
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Mechlenne from Merc Real Estate is a true professional from start to finish of the real estate process. She is extremely responsive and a pleasure to deal with for my buying client. She is honest and you can trust her expertise. A great buying experience.