We are currently experiencing some intermittent technical issues which is affecting Firstmac Money. Sorry for the inconvenience this is causing. Firstmac home loans combine great rates with personalised service, and the convenience of managing your money online. In 2018, we are proud to once again sponsor The Captains Ride, a foundation dedicated to supporting children with rare diseases.
This year, the High Livez fund celebrates its 10-year anniversary and what an exciting journey it's been! Here is the inspiring story of High Livez from inception to today.
This year, the High Livez fund celebrates its 10-year anniversary and what an exciting journey it's been! Here is the inspiring story of High Livez from inception to today.
Services
We have grown from a small family business to become Australia's leading non-bank lender. Over time we have provided 130,000 home loans and we currently manage $14 billion in mortgages and $300 million in cash investments. Our headquarters is in Brisbane, Australia. Firstmac is a challenger company that stays ahead of the big banks by using smart technology and highly-trained support staff based in our Brisbane call centre.
He has been in the Australian finance industry for more than 40 years, and has owned a number of different companies and brands in that time. Kim was there at the start of non-bank lending in Australia and is one of the leaders that challenged the banking industry at the time and made home loans more competitive for every day consumers.
Firstmac is a Premier Sponsor of the Brisbane Broncos Rugby League Club and our logo features on the sleeve of the famous Broncos jersey. We are proud to show our support for the Brisbane Broncos and the Brisbane community through this relationship. Firstmac looks to partner with organisations like the Broncos that share our passion for high performance and capacity building in a competitive environment.
For decades, Firstmac has been the employer of scores of happy staff, including Lending Managers, support staff, eBDMs, accountants, analysts, marketers, IT professionals, and customer care representatives at the top of their game. Their aim is to innovate to bring the best in finance to Firstmac's customers, investors, and broker partners.
We aim to ensure that our business has a positive impact on the broader community, helping our customers to achieve financial security and a sense of place through home ownership. We take a long-term view, measuring success by the strength of our relationships with business partners and customers, not through short-term financial metrics.
Reviews (15)
Aaliyah Hope
Jan 17, 2022
Report
I had a car loan with First Mac, my contract states that early payout fee is $700 pro rata in relation to the loan term. After 15 months of a 5 year loan I have decided to payout early and I was expecting the early payout fee to be around $525, however upon receiving the payout figure there has been a $700 early payout fee charged. I called First Mac to query this and was told that there is a clause in my contract reserving the right to change this figure and emails had been sent to clients, I explained that I was unaware. The customer service rep advised that all I could do is lodge a formal complaint
Andy Evo
Jan 04, 2022
Report
Kerry Franklin
Dec 28, 2021
Report
James C.
Dec 20, 2021
Report
I am a busy mortgage broker and so are my clients. Firstmac have helped two of my clients recently. One was complex with multiple incomes and properties which we refinanced. The other was a very urgent purchase just before Christmas. Needless to say both transactions went very smoothly thanks to my awesome BDM and the Firstmac Team. WOW thanks so much both clients could not be happier Cheers, James YBR Balmain
Lady Makakena
Dec 17, 2021
Report
Bill Nott
Dec 06, 2021
Report
Kabore Kahmso Hamidou
Dec 01, 2021
Report
I need a loan, you are looking for a commercial loan, personal loan, mortgage loan, car loan, student loan, consolidation loan, loan not guaranteed, venture capital, etc. , Mr Joden private lender, borrowed from companies and people with a low and affordable interest rate of 3 %. If you are interested? Contact us to monitor your credit treatment within 48 hours. Contact:(jodenhockeyslenders01@gmail.com)
Jonathan Sum
Nov 14, 2021
Report
Greg Neal
Nov 10, 2021
Report
My experience with FirstMac has been a nightmare.
Their communication is terrible and so inconsistent and so slow to respond. They either email, text or use an online secure message system but very random.
They seem inexperienced and unsure of what they are doing. We have finally given up and made other arrangements.
Im not sure if it’s being a non-bank lender but we found they struggle and in the end we lost confidence in them.
Not worth the aggregation. No sense of urgency……
Their communication is terrible and so inconsistent and so slow to respond. They either email, text or use an online secure message system but very random.
They seem inexperienced and unsure of what they are doing. We have finally given up and made other arrangements.
Im not sure if it’s being a non-bank lender but we found they struggle and in the end we lost confidence in them.
Not worth the aggregation. No sense of urgency……
Ajay Chawla
Sep 22, 2021
Report
Rahul Yadav and the group at Firstmac have been awesome to work with. From start to finish their processes, communication and turnaround time has been outstanding. More importantly they made the transition for our client nice and seamless, which make us look like rock stars! Keep up the great work! Def look forward to grow the relationship moving forward and continue to use your services.
Connor Schoeman
Jul 08, 2021
Report
I have recently paid out a car loan early, and was charged roughly $1000 on top of the balance in order to clear the loan in early exit/extra payment fees, and was then told it could take up to a week to generate a zero balance letter so I am able to sell my vehicle to a new buyer.
Agent on the phone was extremely short and almost aggresive from the get go
Working in finance myself, I am aware that there could be slight delays, but having a dedicated department unable to write an email stating the payment has cleared is beyond slow.
Agent on the phone was extremely short and almost aggresive from the get go
Working in finance myself, I am aware that there could be slight delays, but having a dedicated department unable to write an email stating the payment has cleared is beyond slow.
Kathy Mollet
Apr 26, 2021
Report
Pa Hen Thang
Apr 20, 2021
Report
Maryan Raf
Feb 02, 2021
Report
Shahar Banay
Jan 18, 2021
Report
