From an Internet Marketing perspective a citation is simply where your company is mentioned on other websites and places found on the Internet. Testimonials are written or recorded statements from your clients about the quality of service you have provided. They can be in a written form. Google controls 77.98% of desktop search traffic with Bing trailing
David Sweeney —
Positive: Professionalism, Quality, Responsiveness, Value
Jeff was amazing, he knew exactly what we wanted, his advice