Vets On Call
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Vets On Call
Vets on Call is a unique, easy-to-use mobile app that delivers high-quality veterinary care right to your door. No more waiting rooms, no more surprising vet bills, no more middle-of-the-day appointments. Vets On Call is pet care when you want it, how you want it. Have complete access to your pet's healthcare records at all times.

The Vets on Call app features detailed records of your pet's health history, meaning your vet can find out everything they need to know. Avoid going to the vet and bring them to you instead. No more waiting rooms, no more cages; Vets On Call offers the highest-quality veterinary care in the comfort of your own home.
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At Vets on Call, we believe the best care is at home. Created by pet lovers for pet lovers, Vets on Call prioritises pet health above all else while providing an easy to use, convenient service for pet owners in Melbourne and Brisbane. Did you know that 95% of veterinary appointments can be completed at home?
Vets on Call is providing vet care differently. Our goal is to put the power back in the hands of vets to create the lifestyle they want and build genuine wealth for themselves. Vets on Call offer permanent (part-time & full-time) and contract positions, each with the flexibility to choose your own hours.
Routine health care is critical to your pet's well-being, longevity and all-round happiness. All of our consultations include a routine health check where our vet's will do a nose to tail check of your pet. We'll be looking at everything from eye health, joint mobility, abdominal health which includes liver, kidney and bladder function as well as spinal health and heart and lung functionality.
Dental health can have a huge influence on your pet's well-being and health. Discomfort in their mouth can cause significant pain and affect everything from appetite to mood. Our vets will complete a pet dental check during consults and advise whether they need a scale clean or teeth removal which we will perform at one of our Gold Class clinics.
The is an abundance of parasitic creature that can wreak havoc with your pet's health. These tiny creatures can make their homes on your pet's skin, in their hair, their digestive system and even in some of their vital organs such as the heart and lung. Whilst they are microscopic in size, don't let their small stature fool you.
Reviews (17)
Ali Hadid
Ali Hadid
Jan 25, 2022
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Critical: Reliability, Responsiveness
gave 2 stars becaus the vet I saw was actually good….. but that was a while ago
now you guys have disapeared without a trace! I want my cat’s history but no one is returning my calls or msgs… very disapointed
Kerrin Howard
Kerrin Howard
Jan 03, 2022
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Dr Stephen Bennett arrives on time, prepared and ready to treat. His memory of pets he's treated previously is very good, especially considering how many he treats each day/week. He is prepared with meds to handover and handled my cats firmly and compassionately. He is my preferred vet when I ring VetsOnCall for appointments, partially because he is the only Vet who has attended to my cats but also because he is very good. Thank you Dr Stephen Bennett
Kristin Louise
Kristin Louise
Dec 10, 2021
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We're easy to deal with in an emergency. Was worried about my dog, couldn't get into our normal vet and they were listed as mobile vets. Super helpful when in need, every staff member was polite and caring.
Emily Lenton
Emily Lenton
Nov 14, 2021
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Absolutely incredible, second to none service!
Rates are on par or slightly cheaper than normal vets as well.
We have a rescue dog, who is quite reactive, so not having to go through the stress of going to a Vet clinic and having even better service and pet care than you'd get there has been absolutely phenomenal!
We had an issue with our girl as well that they worked so closely with us on to help and our Lexie is now healthy and happy, completely thanks to them!
Might sound like a blathering review, but honestly this team is such an incredible one!
Nikki Dalton
Nikki Dalton
Sep 27, 2021
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Love love Vets On Call , thank you for your prompt, reliable and very professional service
Best thing I ever did for my fur babies was starting with Vets On Call
If your pets are highly distressed going to the vet clinic, please do them a favour and get on board with Vets On Call , I can promise you, that you won’t regret it
Nikki Dalton
Zdravka Bradfield
Zdravka Bradfield
Sep 17, 2021
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Have used them twice and both Vets were incredible - professional, knowledgeable and yet had such compassion and care. Could not recommend highly enough.
Kathleen McGuire
Kathleen McGuire
Sep 07, 2021
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Our first time using Vets On Call was a great experience. The vet was very experienced and our anxious dog did SO much better than going to a clinic. Being seen at home in our front yard, he calmed down quickly. I was super impressed. Less stressful for me, too! We will definitely be using this service in future. The App had some issues (looks like it's still being beta-tested?) but it's a minor thing compared with the VERY successful outcome for our pet. The agents on the phone were super helpful. THANK YOU Dr N and everyone at Vets on Call!
Linda Packham
Linda Packham
Aug 20, 2021
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My heartfelt thanks to Dr Julie Pangilinan from Vets on Call for the wonderful care, support and empathy as I made the difficult decision to say goodbye to my feline friend, 20-year-old Gidget.
Julie gave me as much time as I needed to prepare and all the information I needed to guide me through the euthanasia process.
I can’t recommend the Vets on Call service highly enough. At such a difficult time for both me and Gidget, it was a huge relief that I didn’t have to think about taking her in the car to a strange place and not know how events would transpire, given the current lockdown.
Using
Ashleigh Tzaros
Ashleigh Tzaros
Aug 12, 2021
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Our neighbour recommended Vets on Call to us so we decided to give them a try to treat our dog Rusty. I couldn’t recommend Vets on Call and Dr Norial enough! Hands down the best vet I have ever seen! Price was also extremely reasonable. Highly recommend to anyone.
Smellie
Smellie
Aug 05, 2021
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Honestly, one of the best services I've used. The customer service crew are super responsive and lovely to deal with. The ease of getting a Vet to come to the comfort to your home is not only convenient for you, but extremely convenient for your pet as it won't stress them out since they're comfortable in their own space where the surroundings and smells are familiar to them. The Vets are nice to deal with and they always discuss any additional payments (i.e medications that might need to be taken) with you upfront before any charges. It's affordable and the app is easy to use. I highly recommend
Natasha Borg
Natasha Borg
Jul 31, 2021
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We have had Stephen, Jess & Julie visit and all have been fantastic. Tiffany and Noriel are both amazing also. Highly recommend the team, thank you all so much for your sensational level of care!
Caroline Simpson
Caroline Simpson
Jul 27, 2021
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I used Vets On Call for the first time this week for one on my rescue cats after yet again being unable to access my usual vet. This seems to be a thing lately which isn’t acceptable to concerned pet owners. It was so easy to book an appointment on line for the same day and the vet who attended, Noriel, was awesome.The call out was definitely reasonably priced and it was such a relief. I’ll be using Vets On Call in the future, I’m a convert. Thank you for such a great service, it’s very much appreciated!
Nikkiema Salathiel
Nikkiema Salathiel
Jun 06, 2021
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Really easy to use app, quick follow up on queries. The person who called me was really helpful and comforting with my queries and put my mind at ease.
Jayne P.
Jayne P.
Jun 04, 2021
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Why would you wait at a 24hr clinic when you request a Vet to your home, at a similar price! Stephen was knowledgeable and thorough. He had our old dog feeling comfortable and much better after being ill for a few days. All in the comfort of her our bed. Thanks to Morgan on the phone also, who was great to talk with.
Cheers all
Trish Galea
Trish Galea
May 17, 2021
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My girl, Jessie, had the lovely Vet Noriel come out to her this morning and she was very caring, understanding, gentle and patient. Just what my anxious, sooky Staffy needed.
Tanya Jordan
Tanya Jordan
Apr 20, 2021
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Steven came to my home to give my cat his vaccinations and check up. He was extremely knowledgeable regarding animal care and was gentle and kind to my furbaby. I will be definitely using this service again
Bek Walsh
Bek Walsh
Apr 05, 2021
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My daughter rang, the person she spoke to didn't really care, said they can't come until 2pm next day. We called before 8:30pm. Dog was yelping from pain in his leg. Very disappointed! Other mobile vet was more caring!