With doors opening directly on to the main ski run at the top of Bourke Street, our location is second to none for true ski in ski out, our family friendly Hotel is waiting to welcome you to your on mountain snow holiday.
Nestled amongst the falling snowflakes with lots of different accommodation types including 1, 2 and 3 bedroom apartments and the famous Bourke Street luxury apartments, Balcony Kitchenettes, and motel rooms we are able to satisfy all needs.Our friendly staff are here to help with all you requirements including packages, restaurant bookings, transport information and bookings, just some local's information on the mountain.
Nestled amongst the falling snowflakes with lots of different accommodation types including 1, 2 and 3 bedroom apartments and the famous Bourke Street luxury apartments, Balcony Kitchenettes, and motel rooms we are able to satisfy all needs.Our friendly staff are here to help with all you requirements including packages, restaurant bookings, transport information and bookings, just some local's information on the mountain.
Services
As part of the Mt. Buller Landscape the current owners have owned and run the Arlberg for the past 30 years and in the last 10 years, spent over $5 million building and refurbishing the building, which now includes a new restaurant, roof top deck, Sports Bar, new Bourke Street Apartments, undercover underground car-parking and many more features to go into the future.
Reviews (17)
Sam Kumar
Aug 17, 2021
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Just TERRIBLE!!
Staying in the hotel- for starters the lady on reception is super rude. We understand no room service, we asked to clean the toilet floor and replace towels after 2 days! They replaced towels and left the dirty coffee mugs in the room which was right in front!!
Absolutely terrible staff at reception and room keeping!!
Stay away from this joint or ruin your stay,,
Staying in the hotel- for starters the lady on reception is super rude. We understand no room service, we asked to clean the toilet floor and replace towels after 2 days! They replaced towels and left the dirty coffee mugs in the room which was right in front!!
Absolutely terrible staff at reception and room keeping!!
Stay away from this joint or ruin your stay,,
Claire Mear
Jul 23, 2021
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We felt welcome from the minute we arrived! Mt Buller had clearly had a rough 2020, but they weren't deterred when the season opened for 2021. The Arlberg is in a great location, is warm and welcoming, the staff a friendly and professional but more importantly they clearly enjoy their jobs, many returning for more than one season. The restaurant has wholesome, well cooked meals, just what you need after a day skiing and they're taking their Covid rules seriously, which is tough on any business these days with so many people coming an going. The rooms are clean, well appointed and spacious enough
Adam Zecevic
Jul 18, 2021
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Jamie K.
Jul 12, 2021
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Poor customer service, and one of the staff has a serious racist. There’s no cutleries when the meal is served, and we requested for cutleries but they only served us one set ( we have 2 people). My partner and I scan the QR code for checking in. The staff only requested to check my phone, not my partner’s. We chose the restaurant only because there’s no other choice. If we could, we definitely would find some other restaurant. 👎🏼👎🏼👎🏼
Manisha Narang
Jul 09, 2021
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It was good place , however in rooms there were no microwave , linens were very old n pale and in the bathroom there were no hair dryer and no shampoo ...outside it was really happening and enjoyable . Staff was coperative n friendly. Breakfast was good and free.Just because of rooms condition i m giving 3 stars..
Jordan Ismail
Jul 06, 2021
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Chris Banhidy
Nov 06, 2019
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Paul Rayner
Jul 28, 2019
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Yu Wen Huang
Jun 21, 2019
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I went to the bar and ordered drinks with my friends yesterday.I showed my 2019 buller crew card and credit card togerher, The female short hair staff didn't give me discount..She said because I used credit card first ...but I showed them together...the only thing she did is just said sorry...but actually you could cancel the bargain and try again...I think you need to do more training😂
Tony Baillie
Sep 15, 2018
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Mehl Gibsim
Sep 13, 2018
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Danae McGuinness
Sep 09, 2018
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Lara Broomfield
Sep 01, 2018
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Our third time staying here and now our last. Good accommodation but were charged $65 for toast, rice bubbles and cold coffee on our first morning there. Avoid the breakfast buffet and eat in the village, much better value. We got eggs bacon hash browns waffles and avo on toast, with hot coffee at Pat’s for the same price.
Ania Django
Aug 17, 2018
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Firstly the staff are wonderful :) friendly and very helpful. The food is AMAZING... and the chef super accommodating. Very relaxed atmosphere and a great location. Digger the Dog won my heart the second I met him ♡ I would love to visit and stay again. Thank you for making my time on Mt Buller great :)
Shane Gardner
Sep 25, 2017
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Trent Robinson
Aug 20, 2017
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Michelle P.
Aug 02, 2013
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My family and I stayed at Arlberg for 3 nights as part of a winter driving holiday. It's no luxury ski lodge, but for families it's fine.
We booked a larger apartment with balcony and kitchen so that we could cook some meals. It was fantastic having the balcony, but as a corner room I sometimes couldn't sleep with the driving rain and wind making so much noise!
The room itself wasn't great. Our double bed and pillows were extremely uncomfortable and, oddly, no beds came with sheets, just quilts with covers. The kitchen itself had poor equipment and this was an incredible
We booked a larger apartment with balcony and kitchen so that we could cook some meals. It was fantastic having the balcony, but as a corner room I sometimes couldn't sleep with the driving rain and wind making so much noise!
The room itself wasn't great. Our double bed and pillows were extremely uncomfortable and, oddly, no beds came with sheets, just quilts with covers. The kitchen itself had poor equipment and this was an incredible
