CHU is one of Australia's largest and most awarded insurance underwriting agencies. CHU's difference is that it offers comprehensive insurance, so you don't need to purchase 'optional extras'. CHU specialises in providing comprehensive insurance for strata properties like apartments, units, villas and townhouses.
Awards include back to back winners of the Underwriting Agency of the Year Award 2017 - 2018 and Insurance Business Gold Award winner 2016 - 2018. We are strata specialists, organising the insurance for almost 1 million apartments, units and townhouses across Australia. CHU arranged the first residential strata plan insurance in Australia over 40 years ago and now offers a wide range of insurance.
Awards include back to back winners of the Underwriting Agency of the Year Award 2017 - 2018 and Insurance Business Gold Award winner 2016 - 2018. We are strata specialists, organising the insurance for almost 1 million apartments, units and townhouses across Australia. CHU arranged the first residential strata plan insurance in Australia over 40 years ago and now offers a wide range of insurance.
Services
Tax deductible insurance that protects you against loss or damage to your investment property. CHU Underwriting Agencies Pty Ltd (ABN 18 001 580 070, AFS Licence No: 243261) acts under a binding authority as agent of the insurer QBE Insurance (Australia) Limited (ABN 78 003 191 035, AFS Licence No: 239545).
Reviews (10)
Joan Tuckwell
Nov 07, 2021
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It was difficult to give a rating of my Insurance claim due to the fact that the initial handling was through Crawford Restoring and enhancing lives, businesses and communities, which I understand were acting on behalf of CHU.
After submitting my claim and supporting documents to Crawford, I found the process and communication with the Crawford agent nothing less than a disaster and extremely frustrating. After a number of emails, texts and phone calls I was advised that the original contact had left my 'case' in limbo!! To this point if I was I asked for a rating I would have given it a MINUS
After submitting my claim and supporting documents to Crawford, I found the process and communication with the Crawford agent nothing less than a disaster and extremely frustrating. After a number of emails, texts and phone calls I was advised that the original contact had left my 'case' in limbo!! To this point if I was I asked for a rating I would have given it a MINUS
Tom Kay
Sep 17, 2021
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Tom Kay
Sep 06, 2021
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Cveta Phillips
Jun 12, 2021
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Kate Kl
Jan 11, 2021
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Mao Renjie
Jan 02, 2021
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Kate Kl
Oct 19, 2020
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Emiljeanne C.
Sep 26, 2019
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I called to enquire about contents insurance. After being bounced around several times I finally reached the right department. While the representative answered my questions, their manner was abrupt and at times came across as condescending. When I tried to clarify my understanding of some of the wording in the PDS they became almost defensive and suggested that in future I could just look it up in the PDS, implying "rather than bother me".
Sara Bevan
Jun 30, 2019
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Worst insurance ever. They do not even have the brains to pass on policy documents. The amount of emails and phone cals, you wouldnt beleive. The manager in Syd even lied about privacy regarding other body corp members. Inregards to giving me policy documents from another year. But told me to get them off the website. I told him that only the current one was there. Yes I had to tell him. Pathetic. If I could have given them a 0 I would have.
Jamie Dixon
Nov 23, 2017
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