Infiniti Air Solar & Electrical

In Dec 2016 I had a 17.5 kw ESP Platinum installed One would think that spending 12K in a new build that you would get what you pay for, apparently not. This week I’ve had to spend another $3000 fixing or adding what was never completed, • Install New Rubber, iso-mounts and metal plate to outdoor unit. • Relocate ACM module, Fix drains and… seal up indoor unit • Install 10 Manual dampers, new R/A duct, duct rectification. I’m aware that the Previous owner of Infiniti air is no longer working for the company. I’m expressing my disappointment and will never

Product was ok, but the communication from this company has been absolutely appalling. Nearly all of my contact with the company from day one was emails and follow up calls just to get a response from them. I have been waiting for them to come back out and look at my unit as I believe it has a fault but again no contact and i have more or less just given up.

What an amazing company. Products are so much better than the off the shelf retail models I have seen. Lower power consumption and diverse control features make these air conditioning units by far the best in the Perth market. I recommend Perth Solar and Air Conditioning Installation and Service providers in Malaga Western Australia for all of your air conditioning and solar requirements. We are now saving money thanks to Infiniti Air and Solar.

Our central home air con/ heater stopped working over 3 weeks ago, the system was only installed in our new home 14 months ago we have contacted Infinity Air numerous of times in that 3 weeks via email, phone and sending several enquires through their website with not one returned phone call or email not one acknowledgement. Infinity warranty service is poor.

The service was all good and well when we bought the a/c system had all the attention in the world but getting someone back out to fix our problems with it is very poor been waiting way to long and that’s not good enough to anyone looking to install a/c I’d recommend go elsewhere

Updated: Called again to set up a quote and installation and things could not have gone better, Quote was suitable so arranged for installation and everything was done really well, all the team that came to install it were very professional and easy to get along with. Great Job done.
Terrible (potential) customer service, I cant say anything in regards to the quality of the product as they will not even respond to my emails trying to get a quote for AC and Solar installation. After initial contact from them when I said I would get a quote once settlement on the property went through, and now either

Thanks Infiniti air for your professional informative manner in which you help us make a decision in what unit best suited our home. Your team was on time, clean and very friendly which made it easier for us on the day. The team went about their business in a totally professional manner every member knew what was required of them and the just got in and got the job done. Well done!

I highly recommend Mike and his team at infiniti air. I had no idea about solar and he went through it all in basic terms and was so real and honest about the product they use, quality of workmanship and what I need reflective of my electricity bill. I threw a few quotes at him from other companies and he respectfully went through and explained the… history behind these cheaper alternatives and the quality of today's products. He could have said ok if thats what you want I'll put it in but he explained it was well over the top for my needs and what I wanted out of my solar saving me thousands

Had a ducted system installed 3 years ago. Very good service. Had a small issue a few years later. Very prompt response and fixed on that day. Rare to get that level of after sale service these days. Wish all companies looked after their costumers like these guys - 5 Stars ⭐️

Amazing company with A1 customer service and the best air conditioners in WA!! Can’t recommend highly enough great work team 👍

I've never written a review about anything before but Inifiniti Air have been brilliant in every respect. We installed an Actron with Que controls. We were undertaking a renovation as an owner builder and Infiniti installed the system and made sure that when we had finished the renovation they could come back and complete the installation. This was nearly 12 months later. And after the final install they retested and re-balanced the air flow to each vent. The guys were always courteous, took pride in their work and provided really practical information. I think this approach to service comes from

Infiniti Air did a fantastic job in lighting up our kitchen and dining area! It looks amazing :) They also installed our electrical appliances for our new kitchen and made sure that our electrical board was compliant with current regulations. The guys were knowledgable, very easy to talk to and they provided us with a very competitive quote for the job. We chose to go with them on price and recommendation, and now, we are happy to recommended them ourselves. Thanks guys!