In 2014, Jacob Turner was managing one of the larger locksmith businesses in Brisbane. While this was a rewarding position, there was a problem. Jacob felt that the services being provided could be better and that customer service was a large part of the problem.
After gaining valuable insight from the customers point of view, it was clear that although there was plenty of work being completed, which is good for the boss, the customer experience wasn't all that good.These concerns were put into an action plan for the boss's eyes only. This plan was promptly rejected which ultimately lead to Jacob Turner Locksmith being created.
After gaining valuable insight from the customers point of view, it was clear that although there was plenty of work being completed, which is good for the boss, the customer experience wasn't all that good.These concerns were put into an action plan for the boss's eyes only. This plan was promptly rejected which ultimately lead to Jacob Turner Locksmith being created.
Services
At Jacob Turner Locksmith, we offer affordable services to Brisbane, Acacia Ridge, Morningside and all surrounding suburbs. Our courteous service staff have the professional tools and experience necessary to assist with all of your security needs. All of our locksmith technicians are security checked and industry licensed to ensure your security is always in the best hands possible.
Have you left your keys on the bench as you've closed the door? Have you lost your key somewhere in your daily travels? We know this can be worrying but there is no need to worry, affordable help is only a phone call away. Call us now and one of our locksmith technicians will be ready to help you get back into your premises at any time of the day or night.
When a key is lost, stolen or you lose track of how many keys you have, your homes security is at risk. This can be dealt with by having the locks "Re-keyed". We use the locks you currently have but change the keys so the old ones no longer work, saving you time and money. This simple yet effective service can be the difference between your security being at risk.
If a lock isn't working as it should, there's no need to worry. A team member will be happy to explain if the lock can be repaired or replaced and at what cost. In some cases, a lock can even be upgraded to a better quality lock for the same price as replacing the original. Having a lock repaired is often a long term solution and can be the service that fixes the problem.
At Jacob Turner Locksmith, we believe you deserve to have your locks installed correctly, the first time. Our technicians are some of the best lock fitters Brisbane has to offer. We even fit less common locks in down time to ensure we are skilled and ready for the task at hand. Not only do we install locks, we also supply them.
Reviews (1)
David Lockwood
Jun 01, 2018
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