Expert Telecommunications
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Expert Telecom has been providing custom business phone system solutions to the local Melbourne market since 1991. We offer NBN-ready, hosted or onsite VOIP or SIP business phone systems featuring leading brands. We come to you, or you can come to us.

Our technicians are 100% in-house and dedicated to providing your SME business phone solution with the same seamless technology and fantastic value for money that are synonymous with the Expert brand.That means great local service and reliability for you, and a single point of contact for all your telecommunications needs.
Services
Expert Telecom has been providing custom business phone system solutions to the local Melbourne market since 1991. We offer NBN-ready, hosted or onsite VOIP or SIP business phone systems featuring leading brands. We come to you, or you can come to us.

Our technicians are 100% in-house and dedicated to providing your SME business phone solution with the same seamless technology and fantastic value for money that are synonymous with the Expert brand.That means great local service and reliability for you, and a single point of contact for all your telecommunications needs.
Technology hasn't advanced as much as it has over the past few years in the Telecommunications space, with the roll out of the NBN across Australian businesses. And with this advancement, comes a range of benefits the average small to medium business can take full advantage. Which means they can be more competitive with their larger rivals, without the massive overheads.
From call recording to improved productivity and responsiveness to call reporting and statistical analysis, Avaya phone systems unify your office communications across a plethora of different devices and technologies. NBN-ready with SIP/VOIP capability, Avaya phone systems and handsets enable your business to grow seamlessly while driving productivity and saving you money.
Commander IP phones connect through the internet and come NBN ready for optimal performance. That means no line rental, no missed calls and most of your standard local and national phone calls are for free. You could save up to 60% off your current phone bills! Speak to Expert Telecommunications today about Commander phones or a Commander pbx cloud hosted solution for your small business.
LG Ericsson or more commonly known as LG Aria has been in the commercial telephone system for many years and with their experience, they offer a full range of communication solutions for your business. They range from full business phone systems for example iPECS eMG100 a hybrid platform that supports digital, IP, analog and Unified Communication devices.
Reviews (9)
Linda Davison
Linda Davison
Oct 08, 2021
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The team at Expert have been wonderful. From Zara who always responds to emails promptly and efficiently to the tech support who go out of their way to solve any problems. This week, Luciano went above and beyond to assist me and even liased with the nbn technician to ensure that the issue could be properly identified and (eventually) resolved. 10/10!!
Vicki Papayianneris
Vicki Papayianneris
Sep 04, 2021
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My experience with Expert Telecom has been nothing but easy, quick and reliable. The set up was seamless and after previous providers left my company without NBN and no support; Expert Telecom went above and beyond to get our offices back up and running very quickly. I have been so happy with their service that we now use them for our NBN, phone lines and alarm system! Could not recommend them enough. Special shout out to Zara in the sales department for her outstanding customer service skills! She made each process so much easier and enjoyable and I look forward to having a chat with her whenever
Liv Pashalidis
Liv Pashalidis
Aug 28, 2021
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The service from expert is second to none. James was so attentive and responsive, ensuring all our needs were met at all times; we felt that he listened to exactly what we needed and delivered on his promises ensuring we were satisified
Chloe Penfold
Chloe Penfold
Aug 14, 2021
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Thank you Commander for reconfiguring our voicemail system so we are better equipped to handle calls during restriction periods. Big thanks to Sean for doing research into our system before coming in and keeping the time onsite minimal.
Spartan Bins
Spartan Bins
Aug 10, 2021
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Definitely a 5 star service by James excellent response time very professional and also to Natalie they are the best Telecommunications Team I have ever dealt with through my business and set up all my business communications system - I recommend Expert Telecommunications to anyone wanting to change their Business Phone System or just getting started with a new business. Thank you James and Natalie.
Pjs Orthopaedics
Pjs Orthopaedics
Jul 21, 2021
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The entire team at Expert Telcom is amazing! A shout out to Daniel, Jimmy and Zara. Unlike our previous experience with varied providers, these guys know exactly what needs to be done. A seamless efficient process to set everything up and a wonderful support system. Kudos to the team for a great work done !!
Garrett O'Donoghue
Garrett O'Donoghue
Jun 09, 2021
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Expert Telecommunications are very professional and the technicians are extremely knowledgeable and efficient. The company I work for, Cameo Memorials, just had Expert upgrade our system in our two locations, Fawkner and Dandenong. From the beginning, James provided superb advice and product solutions for our specific needs. When it came to the installation, both Daniel, Luciano and Anton made the transition seamless, with minimal disruption. The support and service has been brilliant. Highly recommend these guys.
Jamie Jackson
Jamie Jackson
Jun 07, 2021
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Luch form Expert Telecom was so helpful, he installed a completely new phone system at my store in only 2 hours. Made sure I knew how to use it such at Night Mode, Saving numbers, Transferring calls ect. also made the wires nice and neat. All up a very professional job and can thank Luch enough.
Marcus McMahon
Marcus McMahon
Mar 06, 2021
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As a small business owner and doctor, I am reliant upon my telecommunication system to deliver expert medical care. I have been thrilled by the assistance provided by Expert Telecommunications in establishing a new SIP system for my business. Customer service has exceeded my expectations. Their customer service team have been brilliant from establishing the contract through to delivery of the new telecommunications system. Having only ever previously dealt with Telstra, I was blown away by how good the customer service is. Well done Expert Telecommunications. I am a fan!