Mobile Monster
Website
There's no question by now that e-waste is a big problem for our planet. Throwing your phone in the bin is harmful for the environment not only for the toxins it leaks in landfills, but also for the resources that are lost. That's why at Mobile Monster, we are passionate about sustainability and our entire business model is based on the value of recycling unused devices.

We make sure that we do our best in minimising the footprint caused by mobile devices and electronic waste on the environment by partnering with sustainable Australian companies to recycle your phones and tablets responsibly, and extending the lifespan of your devices. We guarantee that the devices we purchase do not end up in the landfill and that we can find your old device another home.
Services
Mobile Monster's service is simple, safe and quick. Follow the instructions below and choose the service options that best suit you. If we send you a revised offer based on what we receive - you can reject the offer and have your device back free of charge. What happens if you find faults with the phone?
Reviews (9)
Scott Coles
Scott Coles
Jan 13, 2022
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So you have gone online and accepted a frankly fairly average price for your not very old iphone. Then you go to the trouble of packing it up and sending it on only to get an email saying, sorry terribly sorry, but your iphone has *insert spurious fault* and we can no longer offer you the price we previously promised. You of course have never experienced the fault they claim, but because you have already moved on with a new device, and heck you don’t want to have to take the old phone back you reluctantly accept the lower offer. Once was a coincidence, but now his has happened to me more than
Jeff Lambadaridis
Jeff Lambadaridis
Dec 21, 2021
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Dealing with Mobile Monster has been a great experience. Very easy to deal with, simple process and a super fast service. Would highly recommend to anyone looking to get some cash for your old mobile when upgrading, & even those old phones that have been in the draw at home forever.
Carlos Andres
Carlos Andres
Dec 05, 2021
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I had sold two phones to this guys, good price, very easy to deal and great customer service
Nicky Nelson
Nicky Nelson
Oct 11, 2021
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Definitely do not use this company. Kept saying my phone was locked although it wasn’t, I took two long to get back to them and instead of sending them back to me. They “recycled” them. Do not use!! So disappointed wish I had of just took them to Apple and been done with it in half an hour.
Drone Runner
Drone Runner
Oct 11, 2021
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Lowered the price with made up “scratches” and then charged a hidden fee on top.
Only slightly better than fielding hundreds of lowball offers on facebook and you end up with the same lowball price anyway.
Not a pleasant experience but what is nowadays.
Ben Smith
Ben Smith
Oct 07, 2021
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DO NOT USE MONSTER MOBILE.
Where do I start?!… I Opted to use Monster mobile after I received a surplus IPhone 11 Pro (via work, long story) This phone was brand new from Apple and I sent this packaged in its box and paid extra for postage insurance. Monster mobile deducted $80s without telling me and claimed I ticked accept deducted price ( I would not of taken out insurance if I wanted this option) The technician has provided 3 words in his report saying ‘Screen is scratched’ but no photos (I have photos proving it is not). I contacted monster mobile immediately after I realised to which
Casey
Casey
Oct 07, 2021
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Complete crooks. Sent them a mint condition phone is perfect working order. They claimed ‘the speaker was observed to be muffled.’ A complete untrue and subjective valuation.
They offer a premium price and then low ball you once they have the phone.
Ab Johnson
Ab Johnson
Sep 14, 2021
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Terrible experience. Same as others. They reneged on the agreed price due to "late return". $120 less! they offered.
It took ages to get the satchel and i returned it in that satchel the very next day so any delay wasnt caused by me.
Be warned the prices they have on the website aren't what they seem to offer you once they have your device. Too good to be true.
Be warned!
Kay Poon
Kay Poon
Jun 28, 2021
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Dropped off my phone at the store and was greeted with very welcoming customer service. Received a message saying my device was approved for payment in 20 minutes. To my surprise, the exact amount they quoted was deposited into my account within 12 hours. Couldn't be happier with their service, from registering through to prompt notifications and payment. I would recommend dropping off your device if possible, instead of shipping it to avoid any damage during delivery :)