The Quilt & Pillow Factory
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The Quilt & Pillow Factory
The Quilt and Pillow Factory is a specialist in quality European Down and Feather products. We retail in store, quilts and pillows made to your requirements as well as provide a first class rejuvenation business. While quilt and pillow manufacture and rejuvenation is our core business, we market a stunning range of superb quality wool quilts, pillows, underlays (all Australian made), as well as organic, hand picked cotton towels and bed linen.

The Quilt and Pillow Factory was conceived following founder and director Helen Bell's employment in the rejuvenation industry and from Jeff Sadler's ownership of Superior Quilt Company outlets in Frankston and Hobart. Identifying a shortage of genuine quality bedding products in the market, Helen and Jeff proceeded to develop the concept and improve the quality of the bedding products available in Australia.
Services
We take the feather and down out of your quilt, steam clean and re-sanitise the contents to "Brand New" condition. During this process, the filling is removed, treated for dust mites, mould and bacteria with our special 'Eucalyptus' solution - Safe for allergy and asthma sufferers. The casing is treated and washed separately.
You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and failure does not amount to a major failure. If the failure is minor, we reserve our right to offer to repair only.
Reviews (8)
Isabella Von Lichtan
Isabella Von Lichtan
Dec 15, 2021
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The service is fast and fantastic! I needed a new doona, so I looked on their website. As I wanted to do a pickup from their store rather than delivery, I gave them a call. The person on the phone was so friendly and within 30 minutes of the call, my new doona was made and ready to collect! The doona was more than you would pay in places like Spotlight, but the quality is far superior. I highly recommend shopping local.
David
David
Oct 08, 2021
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Extremely helpful staff, and very high quality products, made in Tasmania while you wait or to order.
Came back 2nd time for further purchases because was extremely happy with product quality and service
Would highly recommend to anyone who wants a high-quality product.
Kimberley Morrison
Kimberley Morrison
Sep 27, 2021
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Had our King doona transformed into a Super King. New cover, washed & topped up AND had it delivered right to my door to save me waiting around in town for hours. Super friendly & knowledgeable. Highly recommended.
Lubna Lulu
Lubna Lulu
Aug 12, 2021
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I bought physio pillow from them few weeks ago & cost me $300 .. it doesn't worth any cent of what I paid, since I bought it I have stiff nick & always have headaches .. I throw it away and I got back to my old polyester pillow.
It is not recommended at all . Do not waste your money
Ruth Howard ShiatsuMassageHobart
Ruth Howard ShiatsuMassageHobart
May 13, 2021
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I have a king quilt from 6 years ago now with a warmer feather filled top on one side and cooler on the other, I find it very useful, the feathers are in great condition as is the stitching and I can get the quilt rejuvenated any time I want to. Highly recommend these luxurious doona down quilts.
Matt S.
Matt S.
Feb 25, 2021
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The staff are always friendly and helpful. The work they do is always excellent & the turnaround time is super efficient. Five Stars all the way!!
Michaela Halton
Michaela Halton
Aug 03, 2018
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Excellent and prompt service.Friendly staff. During the last 15 years I purchased 10 dunas, some for summer, some for winter including pillows for my family. They make and service very high quality doonas, one can choose different amount of filling. Quite simply, nothing can beat goose down. Even on the coldest nights I feel warm and comfortable.Worth the money.Service also available for rejuvenating and cleaning.
Deinde
Deinde
Jul 02, 2016
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Products are generally very good quality but quite expensive. Unfortunately, customer service is well below par, hence the 2 star rating.