Platinum Shuttles
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Platinum Shuttles
Platinum Shuttles is here to assist with your passenger transport needs. We are based in the Macarthur Area and Sutherland Shire. We service the Macarthur, Wollondilly, Sutherland Shire, South and South West Suburbs of Sydney. We are an accredited bus operator issued by Transport NSW Roads and Maritime Services.

Whether you require a shuttle bus to the airport, cruise ship terminal, for a race day, bucks/hens night, corporate event, wedding or a tour, we can provide you a safe, reliable and friendly service. We provide modern and clean vehicles to ensure your airport transfer, cruise ship transfers are comfortable, reliable and safe.
Services
Platinum Shuttles offer a reliable, safe, affordable and friendly door-to-door shuttle bus service for the residents of The Macarthur, Wollondilly, Sutherland Shire, South and South Western Suburbs of Sydney. We acquired a part of/area from another shuttle bus company's operations that were operating both in the areas above and in southern Sydney.
Whether you are departing from the Domestic Terminal or from the International Terminal, we understand getting you there on time is paramount. We understand the traffic conditions from the south and south west and take this into consideration when allocating a pick up time from your home. You can sit back in comfort and start your holiday when you are picked up at your front door and leave the traffic to us.
Ready for a day at the races? Got a group going? All frocked up? Don't want the worry of getting home after a few chardy's or bevvies? Leave it to us to get you to and from the race course in a safe, reliable and comfortable fashion. We will service most race courses including Randwick, Rosehill, Warwick Farm, Hawkesbury, Kembla Grange or even the Menangle Paceway.
Do you have overseas/interstate contractors that need to be transported to and from the airport and to and from your place of business?. Platinum Shuttles can assist you in your passenger transport needs, whether it be a single passenger or a large group of passengers. We will provide a safe, reliable, comfortable and friendly service to suit your needs.
Platinum Shuttles are the experts at getting you to and from your bucks or hens day/night. Whether it is a day at the local, a day at a high tea, a wine tour, a harbour cruise or a night on the town, we can transport your group to and from the event. We understand how important it is to keep the group together by having a central meeting place for the pick-ups both to and from the event.
Reviews (18)
Chasey Powers
Chasey Powers
Nov 18, 2021
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We were waiting by bus stop with our mickey mouse shirts on and told him we were going to Disney and he said hop on and proceeded to take us to Universal :( made us miss our shuttle because we thought that was on. They should really put up signs on the bus for shuttles or a bus schedule or something
Caitlin Carter
Caitlin Carter
Oct 27, 2021
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Our hotel used this shuttle service-- we only ended up taking it once and regret it. The driver was distracted the whole time he was driving (messing with his radio that was bungeed to the back of the passenger seat), blew through several stop signs, used his high beams while behind other cars in traffic at night, etc. overall we didn't feel safe not sure how they are allowed to drive professionally at all.
Brittany Villines
Brittany Villines
Mar 25, 2021
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Worst transportation service ever! They REALLY need to work on their communication. We were told that we would be shuttled from our hotel to Disney, Sea World and Universal Studios via this transportation service. The first day, Platinum Transportation was more than 30 minutes late, I had to call and ask if they were coming. Apparently they were held up with a inspection by ODOT ( which is not their fault) But they never told our hotel they would be so late. We all decided to Uber to our destination. The next day our shuttle arrived on time to go to Disney 8:45 to Magic Kingdom... we did NOT arrive
Taylor Bivens
Taylor Bivens
Mar 24, 2021
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We are staying at the Floridays resort and took the shuttle to the Magic Kingdom. The driver was under the impression we were all supposed to go to Epcot but was shown our vouchers that all showed Magic Kingdom. We were then directed to Epcot because the driver said he was instructed by his manager to drop us off there because of a bad accident. The Waze app showed there was a 3 min delay. We were then told we were to take the Disney shuttle over to Magic Kingodom.
There are no available shuttles in the mornings to take us from Epcot to Magic Kingdom. Fortunately, Disney actually has good customer
Maureen Trainor
Maureen Trainor
Mar 14, 2021
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Luis picked me up not only for a 0500 show but he was 15 minutes early!! Customer Service is awesome a great ride —smooth and clean vans—-if I’m back in Orlando then this will be the only company I use!! Thanks Platinum!!!
Preston Guest
Preston Guest
Jan 13, 2021
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On the way to Epcot was good. A few stop and we were on our way. Leaving was a different story. Bus driver was late to a 10:35 p.m. pickup and talked to another bus driver until 10:50 p.m. Not to mention to roaches on the bus.
Daniel Howarth
Daniel Howarth
Sep 18, 2020
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Get some drivers that dont drive dangerously and erratically... seriously could have caused an accident in prak hour traffic.
Lighting Centre
Lighting Centre
Jul 22, 2020
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Thank you Steve and Brett for your great friendly service getting our team to the City and home from our 40th business anniversary dinner last night.
Iamsimplyshay Shay
Iamsimplyshay Shay
Jan 09, 2020
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Worst shuttle service ever! They arrived at my resort 15 mins late but only waited 1 min before taking off at pickup time from Disney. I was 3 mins late. I called. No apology. No turn around to get me, no alternate shuttle, car, van, nothing to pick us up. Had to wait 2 hours for the next shuttle and it was late. Once we were picked up our driver received a call that someone missed that pick up time. Our shuttle turned around to get them!!!!! 13 mins after pick up time. Lesson learned. NEVER AGAIN!
Jo Gangi
Jo Gangi
Dec 28, 2019
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Highly recommended as provided a professional and reliable shuttle service with excellent communication as to pickup times etc. Very accomodating, helpful and will definitely use Platinum Shuttles again.
Marco Sanchez
Marco Sanchez
Nov 03, 2019
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There's nothing platinum about this company.
I made a reservation and requested 2 car seats. Why is it that when the driver shows up he has no car seats? Unacceptable
On their online reservation system they have Cadillac Escalade as the vehicle but a Chevy shows up. For the return trip I get some sort of passenger vehicle.
I had another experience with their shuttles which provided transportation from our resort to Disney World. On the shuttle back I was struggling to get on the bus as I was carrying my son and a stroller. As i am walking in to find a seat the driver yells at me to leave the
Jagdish Devaku
Jagdish Devaku
Oct 30, 2019
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I would give no stars.
1. They didn't allow us to board saying because we are carrying a stroller. They say it is an oversized but it is not (I will share pics of the stroller). I called their office and they informed me that oversized strollers are allowed. I tried to explain them but they are not ready to listen. When enquired in hotel reception they said the stroller is not oversized and it can be carried but they are helpless.
2. Rash driving - They allow to board even if there are no empty seats but when driving they don't care about the people inside who are standing especially with kids
Chris Hoppy
Chris Hoppy
Aug 18, 2019
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Loved being stuck on this Platinum Coach outside Wollongong on a buses replace trains day. Driver can't contact anyone, left messages, no replacement bus. Now been here 30 mins with people stressed about missing flights. Poor form.
Emma Hatton
Emma Hatton
Mar 30, 2019
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We used this company for shuttles to and from a cruise. Whilst the drivers of the service were great, friendly and professional the office staff were not. Our pick up was late (at least 45min if not an hour), which we were fine with and accepted that things happen . Unfortunately we were late embarking off the ship (outside of our control) and… received several very abusive telephone call for a male manager/owner(?). In fact he told me to get my family up (against ship arrangements) and get off the ship no matter what. This kind of abuse was uncalled for and unprofessional. Especially since
Heather Gordon
Heather Gordon
Mar 26, 2019
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Very prompt and professional and kept in contact with us on our return to Sydney. As our plane was delayed. They contacted me to tell me where they would be waiting and then when we arrived home they took our luggage up the stairs for us.
Diane Kennedy Wick
Diane Kennedy Wick
Jan 24, 2019
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We would highly recommend this service. We have used it the last 3 trips and the service has been fantastic. They are prompt, courteous and reliable.
Morgan Reason
Morgan Reason
Dec 21, 2018
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What an outstanding service! Picked us up from both home and airport on time. Very clean bus a reliable drivers!
Ron Beckert
Ron Beckert
Aug 15, 2017
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Two years ago, I made a business trip to Orlando and caught a cab driven by possibly the only surly Rastafarian on the planet, who charged me $60 after taking the longest, slowest route possible. Never gonna do that again. Then last week, I arranged for a Platinum Transportation from the Orlando Airport to the Crown Plaza Universal Orlando online, the night before I flew. The website is easy to navigate, making accurate arrangements was easy and intuitive. You pay $20 on your credit card and get a printout. Follow the instructions on it when you reach your destination, and really, it couldn't be